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All reviewsclub levellady lynseywater sportscoconut covegreat baybeautiful propertygolf cartpaddle boardshobie catsnespresso machineincluded in the resort feeturn down serviceblue waterbottle of champagnesunset sailbeach servicevirgin gorda
Had a perfect week at Ritz-Carlton with my wife. It was work award trip organized by the company. Hotel had a dedicated chillout areas for us with drinks etc ready. Fantastic service / great brekkie / perfect pools / nice rooms... and the place is...More
1 Thank MikkoDownUnder
Response from STTRZGM, Manager at The Ritz-Carlton, St. ThomasResponded May 16, 2015
Thank you for your excellent review. I’m so happy that you enjoyed St. Thomas and our beautiful resort. And I agree: there is no better place to just relax. We hope to welcome you back soon!
Director of Operations
The Ritz Carlton possesses a well-deserved reputation for excellence, but certain properties appear to rest on those laurels. The Ritz Carlton St. Thomas is one of those. I dined at three of the restaurants, and found the service wanting at each. Even at the hotel's...More
2 Thank Michael H
Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded May 16, 2015
Dear Michael H,
Thank you for taking the team to leave a review of our resort. I’m happy to see you enjoyed the property and the team, though disappointed to hear about your service experience in our restaurants. I want to thank you for the...More
As frequent Ritz Carlton guests, I can not express our disappointment with the St Thomas property. My wife and I went her 15 years ago on our first "joint" vacation. At the time, the St Thomas Ritz was a romantic, serene, high-end getaway.
16 Thank PhilCane77
Response from STTRZGM, Manager at The Ritz-Carlton, St. ThomasResponded May 9, 2015
Thank you for your feedback of your stay at our resort, and for being a loyal Ritz-Carlton guest. I’m obviously very disheartened to read about your experience with us. We are a resort that welcomes all guests, which oftentimes includes families. That said,...More
The staff were very friendly, helpful and had a lot of passion for their island. Our room was very nice and had a great view of the ocean. The pool is very nice and I liked the fact that the water activities (paddle...More
7 Thank Janet F
Response from STTRZGM, Public Relations Manager at The Ritz-Carlton, St. ThomasResponded May 9, 2015
Dear Janet F,
Thank you very much for your thorough review of your time at our resort. I’m pleased that you enjoyed your room, the pool, our restaurants, our wide selection of water sports on the beach, and especially happy to see your compliments regarding...More
I just got back from a week of paradise at the Ritz St. Thomas. Everything was perfect from start to finish, the grounds were immaculate, service was top notch and the food was delish. Everyone who works there, the lovely ladies at the pool and...More
Good morning and thank you for your question. We do not have poolside cabanas, but we do have beachside ones, as well as a gazbeo that can be rented out for the day. Please visit our website for more information-it's on the... More
Good morning and thank you for your question. We do not have poolside cabanas, but we do have beachside ones, as well as a gazbeo that can be rented out for the day. Please visit our website for more information-it's on the homepage if you scroll down to the bottom and click 'an exclusive sanctuary.'
We're looking forward to welcoming you!
The Ladies and Gentlemen of The Ritz-Carlton, St. Thomas