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The Ritz-Carlton, St. Thomas

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The Ritz-Carlton, St. Thomas
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955 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, St. Thomas
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Showing 930: English reviews
Reviewed 4 November 2014

My husband and I stayed there for 6 nights and I have to say, the service was wonderful. Our ocean-view room was beautiful. We understood prior to making the reservation, that there was some construction going on as this is their off-season. We were told that we would be put in a building furthest from the construction. Unfortunately, there was...

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3Thank Beachykeen52
Flower Mound, Texas
Reviewed 4 November 2014

we stayed at this resort two times at both a business meeting and awards program. First class all the way, top dining experiences, pool area and private catamaran. Infinity pool is breath-taking overlooking caribb

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Thank John A
New York City, New York
Reviewed 3 November 2014

We went to this hotel 2 years ago it's one of my favorite island resorts. Far from the airport but absolutely worth every kilometer ! Small beach but fall of activities ! One can spend a whole day with the activities and the sunset on the catamaran is breathtaking. Ritz staff was excellent !

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1Thank Michael K
Nashville, TN
Reviewed 3 November 2014

Wow!!! Absolutely amazing honeymoon. Thanks to Jamilya, Sonnel, Elliott, Elise, Beau, and all of the great staff at the Ritz! Also, we can't remember her name but very sweet lady at Coconut Cove our first day who we requested the stuffed lobster for dinner that night and she made it happen. The best service and friendliest staff. This is why...

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2Thank Courtney M
New York City, New York
Reviewed 2 November 2014

We just finished a 4 night stay in the Ritz Carlton St. Thomas. The hotel is truly a wonderful place to stay- the staff is always going above and beyond to ensure that your stay is absolutely perfect. There were a few things though during the stay that could have been done better- I was contemplating on giving a 3...

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2Thank Moviebuyer
STTRZGM, General Manager at The Ritz-Carlton, St. Thomas, responded to this review

Dear Moviebuyer, Thank you for your feedback on our resort, I truly appreciate hearing that you enjoyed the suite, views, grounds and most importantly, our Ladies and Gentlemen. We have the unique distinction of our bay being a marine sanctuary which protects various species of sea turtles which come ashore and nest on our beaches. To protect the hatchlings we...

Monmouth county
Reviewed 2 November 2014

This hotel was very memorable. The beach is small but we went in October so it was off season and it was a nice getaway. The breakfast at Bluewater was delicious they have a wonderful buffet. The drinks are a little pricey but you are at the Ritz. The staff are very polite and the SPA was wonderful ask for...

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Thank GPDN
New York
Reviewed 29 October 2014

We stayed at the Ritz in St. Thomas years ago and were happy to be back this past May. The experience lived up to our expectation of top notch Ritz service and accommodation. The one drawback is that music is played rather loudly around the pool and at Sails starting early in the morning- loud enough where there's no escaping...

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4Thank StevoL
New York
Reviewed 28 October 2014

This is my favorite Caribbean resort. The rooms and grounds are beautiful and the staff was both courteous and professional. Although we had planned to visit St. John, my children didn't wanted to leave the Ritz-Carlton even for the day. When there was even a minor problem, management worked with us to make sure our stay was nearly perfect. We...

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1Thank Rny321
Cleveland, OH
Reviewed 28 October 2014

Just came back yesterday from a three night stay for a destination wedding. Not to repeat what most other reviewers said, but it is a spectacular resort with the most friendly staff I have EVER encountered. Obviously that is embedded in everyone's training, no matter where they work. The few glitches included a bathroom sink that would not drain. It...

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3Thank Howard62
Richmond, Virginia
Reviewed 27 October 2014

4 days at the end of October. Weather was sunny, hot and humid. The hospitality and helpfulness of the staff was unbelievable. Room was spectacular. Beds are amazing, get in and you don't know a thing til the next moring, The beach was out of this world, clean, plentiful loungers both at beach and poolside. You can paddleboard, kayak, snorkel,...

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1Thank Jennifer W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
  • Breakfast Available
Official Description (provided by the hotel)
Nestled within a 30-acre beachfront estate, The Ritz-Carlton, St. Thomas blends classic European elegance with warm Caribbean hospitality. The resort overlooks sparkling turquoise waters and white sand beaches on the eastern tip of the island along Great Bay and with views of St. John. 180 Guestrooms each have private balconies, Caribbean-inspired decor and views of the Caribbean Sea and tropical surroundings. Other features include a full service spa and salon, 24-hour fitness center, a Club Level with private concierge and complimentary food and beverage presentations, infinity pool, a beach and aquatic center with ample complimentary water sports, and four restaurants for gourmet dining and personalized service. ... more   less 

Additional Information about The Ritz-Carlton, St. Thomas

Address: 6900 Great Bay, 00802, St. Thomas
Region: Caribbean > U.S. Virgin Islands > St. Thomas
Price Range: $647 - $2,154 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, St. Thomas 5*
Number of rooms: 180
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Also Known As:
Ritz-Carlton St. Thomas Hotel St. Thomas
St. Thomas Ritz-Carlton
The Ritz-Carlton, St. Thomas U.S. Virgin Islands
Hotel Style:
#2 On the Beach Hotel in St. Thomas
#3 Luxury Hotel in St. Thomas
#3 Top resorts Hotel in St. Thomas
#3 Spa Hotel in St. Thomas
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, St. Thomas staff and other travellers.
146 questions
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Questions? Get answers from The Ritz-Carlton, St. Thomas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room with a balcony with a roof. Some have pergolas but rain showers can pop up.”
 of 5 bubbles mariefW5768NH, 12 Mar 2017 | Read review
“Closer to the Lobby, second or third floor, facing the beach.”
 of 5 bubbles TRNBR, 11 Mar 2017 | Read review
“Stay on higher floors to get a better views of the ocean.”
 of 5 bubbles Travelfreakindian, 9 Mar 2017 | Read review
“The property is stunning! Ocean view is always a plus.”
 of 5 bubbles jod5152, 5 Mar 2017 | Read review
“Wait until the new owners catch up with years of deferered maintenance, DEFINETLY NOT WORTH THE PRICE!!”
 of 5 bubbles agvter, 4 Mar 2017 | Read review
5 of 5