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The Ritz-Carlton, St. Thomas

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Traveller (712)
Pool & Beach (129)
Room & Suite (114)
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Overview
  • Excellent64%
  • Very good24%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“club level”(90 reviews)
“lady lynsey”(46 reviews)
“water sports”(50 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
Additional information
Offers from The Ritz-Carlton, St. Thomas
Special Offer: Member Rates
Hotel deals
Offers from The Ritz-Carlton, St. Thomas
Special Offer: Member Rates
Hotel deals
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Reviews (1,087)
There are newer reviews for The Ritz-Carlton, St. Thomas
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1,058 results
Traveller rating
650
254
97
31
26
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LanguageEnglish
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650
254
97
31
26
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All reviewsclub levellady lynseywater sportscoconut covegreat baybeautiful propertygolf cartpaddle boardshobie catsnespresso machineincluded in the resort feeturn down servicebottle of champagneblue watersunset sailvirgin gordainfinity pool
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811 - 815 of 1,058 reviews
Reviewed March 1, 2015

From the moment you arrive on the property you are surrounded by friendly staff that bend over backwards to make your vacation perfect. Speedy checkin, followed by a tropical drink and you are whisked away to your room by a friendly bellman in a golf...More

3  Thank TravelLux2000
Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded March 2, 2015

Dear TravelLux2000, Thank you for taking the time to write such a great review of our resort. I’m so pleased to read that you enjoyed our landscaping and facilities, and especially pleased that you recognized our team of Ladies and Gentlemen, who truly do whatever...More

Reviewed February 28, 2015 via mobile

I booked bunker hill hotel and when I got there it was apparent I had made a very bad choice and my wife contacted the ritz which quickly dispatched a driver to rescue us from this very seedy part of Saint Thomas. We were greeted...More

2  Thank Gordon C
Reviewed February 27, 2015 via mobile

This was the 5 th time we have visited and love it more each time. Staff is friendly and accommodating. One thing I will say is I wish they didn't allow children. I have children of my own but they're grown and when I go...More

3  Thank islandgirl072
Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded March 2, 2015

Dear Islandgirl072, Thank you for being such a loyal guest of our resort and for your great review! While our resort does welcome guests of all ages, we have a children’s pool and also offer children’s programs through our Ambassadors of the Environment Learning Center,...More

Reviewed February 27, 2015 via mobile

After our reservation at the Elysian was canceled last minute, we were upgraded to the Ritz, and our vacation turned out to be absolutely wonderful. The resort is beautiful and huge! All the food at each restaurant is delicious. Very fresh seafood. The staff is...More

3  Thank F873NCdanielam
Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded March 2, 2015

Dear F873NCdanielam, I’m so pleased that we could turn your vacation around, keep a smile on your face, and make it memorable! Thank you for the compliments about our grounds, our rooms, the food, and especially our team of Ladies and Gentlemen, who truly set...More

Reviewed February 24, 2015

It was such a relief to have found a vacancy after our reservations that was made by our company had fallen threw. Our weekend started off very badly until we got a room at the ritz. From the moment we got out of the cab,...More

Thank Beachbody F
Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded February 25, 2015

Dear Beachbody F, Thank you for taking the time to write such a great review of your experience with us here in St. Thomas. I’m so pleased that you felt pampered and that we could turn your weekend around! I’m especially happy to read your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$666 - US$830 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in St. Thomas
#3 Spa Hotel in St. Thomas
#3 Luxury Hotel in St. Thomas
#3 Top resorts Hotel in St. Thomas
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$666 - US$830 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in St. Thomas
#3 Spa Hotel in St. Thomas
#3 Luxury Hotel in St. Thomas
#3 Top resorts Hotel in St. Thomas
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (712)
Pool & Beach (129)
Room & Suite (114)
Dining (32)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
Questions & Answers
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Dawn D
January 30, 2018|
AnswerShow all 3 answers
Response from jbsss | Reviewed this property |
No and no
1
Vote
lmtspofford
December 3, 2017|
Answer
Response from Jennie Y | Reviewed this property |
Last time I called a month ago, they were closed through the winter bc of the hurricane
0
Votes
tlc6629558
September 3, 2017|
AnswerShow all 3 answers
Response from STTRZGM | Property representative |
Good morning and thank you for your question. We do not have poolside cabanas, but we do have beachside ones, as well as a gazbeo that can be rented out for the day. Please visit our website for more information-it's on the... More
0
Votes
Room Tips
"No bad views...."
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"Building F was great."
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"Be sure to book Cllub Lounge Level. If you do, you may end up not going to the restaurant s. The breakfast..."
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"Try to stay closer to ocean to get more wind and ocean breeze and be away from noisy pools"
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