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    Frenchman's Reef & Morning Star Marriott Beach Resort

    5 Estate Bakkeroe, Charlotte Amalie 00802, St. Thomas
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    2017-10-08 2017-10-09
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    Traveller (2682)
    Pool & Beach (626)
    Room & Suite (475)
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    Overview
    • Excellent39%
    • Very good32%
    • Average17%
    • Poor8%
    • Terrible4%
    Travellers talk about
    “morning star” (849 reviews)
    “aqua terra” (215 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    The Buccaneer St Croix
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    #1 of 14 hotels in Christiansted
     
    Emerald Beach Resort
    1,812 reviews
    #4 of 7 hotels in Charlotte Amalie
     
    The Ritz-Carlton, St. Thomas
    1,080 reviews
    #3 of 22 hotels in St. Thomas
     
    Gallows Point Resort
    859 reviews
    #3 of 4 hotels in Cruz Bay
     
    Rooms
    Oct 8Oct 9
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,416)
    There are newer reviews for Frenchman's Reef & Morning Star Marriott Beach Resort
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    2,161 - 2,165 of 4,356 reviews

    Reviewed 31 January 2015

    Marriott is great resort! Special people to take care of you. Antoinette Gomez at front desk and Kendall John in lobby/front entrance were so nice and helpful!! Irma Baron was special giving us superb service!!

    1  Thank Utbobby
    Response from JP_Nel-GM, General Manager at Frenchman's Reef & Morning Star Marriott Beach ResortResponded 1 February 2015

    Dear Utbobby, You have my heartfelt thanks for naming the members that contributed to your satisfaction. They will each be recognized for helping create the memories of lifetime. We sincerely enjoyed having you as our guest. Best, JP, General Manager

    Reviewed 31 January 2015

    1.) The Marriott on St. Thomas USVI was the worst hotel I have ever stayed in when it comes to value. 2.)The food was horrible and way overpriced. Example: A buffet that wouldn't even be served at a Shoney's ( a cheap buffet in the...More

    5  Thank jbaker0321
    Response from JP_Nel-GM, General Manager at Frenchman's Reef & Morning Star Marriott Beach ResortResponded 1 February 2015

    Dear Jbaker0321, I appreciate hearing about your experience at Frenchman’s Reef. The feedback offered to my leadership team is helpful. I am sorry you did not experience the warm service we are known for and will be discussing your review with the perspective departments. Our...More

    Reviewed 31 January 2015 via mobile

    Ryan, Kelcie and Will led our group on a really fun and interesting night kayak trip right from the dock at the Marriott Frenchmen's Reef. There was a lot to see - fish of all sizes! - and the lighted kayaks were just cool! We...More

    2  Thank mkenney61
    Response from JP_Nel-GM, General Manager at Frenchman's Reef & Morning Star Marriott Beach ResortResponded 1 February 2015

    Dear Mkenney61, Thanks for recommending the Adventure Center’s Night Kayaking Tour. This is a fantastic evening activity that leaves right from our Marriott dock. I’ll let Ryan, Kelcie and Will know they did a great job. Best, JP, General Manager

    Reviewed 30 January 2015

    I left my Beats headphones by the pool and the staff found them. I met Joan from security and she was GREAT! Wonderful pool and amazing views! We've sat by the pool for the past few days and have enjoyed every minute. We've eaten at...More

    Thank Dtigcjvgh
    Response from JP_Nel-GM, General Manager at Frenchman's Reef & Morning Star Marriott Beach ResortResponded 1 February 2015

    Dear Dtigcjvgh, Thank you for staying and mentioning your satisfaction with our restaurants, amenities, ambiance, location and service. Joan is an asset to our staff and I will make sure she is recognized. We hope you have another opportunity to visit our beautiful island. Best,...More

    Reviewed 30 January 2015

    this was a great place to stay. the views from any direction were exceptional (just not looking at the parking lot). but rather bay side or ocean side it was magnificent. the staff was exceptional . We had an awesome,friendly maid, Irma! What a gem-...More

    1  Thank Linda K
    Response from JP_Nel-GM, General Manager at Frenchman's Reef & Morning Star Marriott Beach ResortResponded 1 February 2015

    Dear Linda K., Thank you for the 5-star review! It was our pleasure to provide you with a comfortable place to stay while visiting our beautiful island. I am so pleased to read our team, specifically Irma, provided helpful and friendly service. All your comments...More

    The Buccaneer St Croix
    1,427 reviews
    #1 of 14 hotels in Christiansted
     
    Emerald Beach Resort
    1,812 reviews
    #4 of 7 hotels in Charlotte Amalie
     
    The Ritz-Carlton, St. Thomas
    1,080 reviews
    #3 of 22 hotels in St. Thomas
     
    Gallows Point Resort
    859 reviews
    #3 of 4 hotels in Cruz Bay
     

    Additional Information about Frenchman's Reef & Morning Star Marriott Beach Resort

    Address: 5 Estate Bakkeroe, Charlotte Amalie 00802, St. Thomas
    Location: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
    Price Range:US$263 - US$599 (Based on Average Rates for a Standard Room)
    Hotel Class: 4.5 star
    Number of rooms: 453
    About
    Awards & Recognition
    GreenLeadersGold level
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Dry Cleaning
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$263 - US$599 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Family Rooms ,
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 453
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Booking.com, Hotels.com, TripOnline SA, Hotwire, Cancelon and HotelQuickly so you can book your Frenchman's Reef & Morning Star Marriott Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • U.S. Virgin Islands >
    • St. Thomas >
    • Charlotte Amalie
    • Also Known As
    • Marriott Frenchman`s Reef & Morning Star Beach Hotel Charlotte Amalie ,
    • Marriott Frenchman`s Reef And Morning Star Beach Resort ,
    • Marriott Charlotte Amalie ,
    • Charlotte Amalie Marriott ,
    • Marriott Frenchmans Reef ,
    • Frenchmans Reef St Thomas ,
    • Frenchman's Reef & Morning Star Marriott Beach Resort St. Thomas, U.S. Virgin Islands - Charlotte Amalie
    Add Photo Photos
    Traveller (2682)
    Pool & Beach (626)
    Room & Suite (475)
    Dining (181)
    Hotel & Grounds (1663)
    Bathroom (35)
    Business Centre & Event Rooms (16)
    Family and Play Areas (5)
    Nearby
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    4.67 km away
     
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    8.51 km away
     
    The Buccaneer St Croix
    1,427 reviews
    67.80 km away
     
    Gallows Point Resort
    859 reviews
    13.11 km away
     
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    Nearby Attractions
    Morningstar Beach
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    .22 km away
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    764 reviews
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    Ask a question
    Questions & Answers
    chasachana
    10 September 2017|
    AnswerShow all 2 answers
    Response from 294sammy | Reviewed this property |
    I heard that the hotel had been severely damaged from hurricane Irma I don't know to what extent however I have been told and they are closed currently
    0
    Votes
    Mark L
    7 September 2017|
    AnswerShow all 2 answers
    Response from 975shaylaa | Reviewed this property |
    9/7/17 St.Thomas has major damage (Check news reports for updates). Even the 1 hospital in St. Thomas was evacuated because of catastrophic damage. I would push my plans back to later in the year or sometime early next year... More
    1
    Vote
    Pooh16
    6 September 2017|
    AnswerShow all 4 answers
    Response from MrChrisDonohue | Property representative |
    Thank you! We look forward to welcoming you in November!
    0
    Votes
    Room Tips
    "Once the rebuilt, choose a room on the 8th floor facing the pool"
    Read review
    "The hotel does not have beach access. The Morning Star rooms are beach front."
    Read review
    "Had an ocean view room in the Sea Cliff. Ocean was beautiful. However the view below was a very worn tennis..."
    Read review
    "Depends on what you like there are beach front rooms, there are garden view, miuntain view and ocean view..."
    Read review
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