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Frenchman's Reef & Morning Star Marriott Beach Resort

Marriott HotelsUS$299*
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GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Frenchman's Reef & Morning Star Marriott Beach Resort
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4,219 Reviews from our TripAdvisor Community

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There are newer reviews for Frenchman's Reef & Morning Star Marriott Beach Resort
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Showing 4,161: English reviews
New York City, New York
Reviewed 10 June 2014 via mobile

My husband and I went on the night kayak excursion booked through the Adventure Center. It was fun. Our guides, Dave, Jake, and Lauren were great. They were very informative about the island and the marine life. We saw some fishes but not a lot. Overall, it was a memorable experience.

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Helpful?
2Thank hli66
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

This is so much fun. We are getting many compliments on this adventure. The other two most popular activities that leave right from the Marriott property are The Cat snorkel trips and the water ferry into Charlotte Amalie. It drops off right at the outdoor bazaar. We appreciate you taking the time to post!

New York City, New York
Reviewed 10 June 2014

The hotel was really nice, family and kids friendly (we travel with 2 small children). The crib was placed in the room as we requested. I would definitely recommend the room with the view:) we send every morning and every late night on the balcony. The restaurants are ok and the prices are high. The best place is Havana Blue...

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Helpful?
3Thank mon2903
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

It is with pleasure that I read your review. We know that families with small children have specific needs and are pleased that our team succeeded in providing a comfortable experience. Thank you for staying with us.

Wilton, Connecticut
Reviewed 9 June 2014

Trip was booked thru Expedia (don't use), was told it was all -inclusive, checked in at hotel and verified with desk it was all-inclusive, given package, explained procedure. Checked out 7 days later and given a huge bill for food and drinks, tried to speak to someone, young lady at desk completely ignored us. Finally found a manager, who tried...

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Helpful?
2Thank mena c
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

This is an unfortunate experience we are sorry to hear about. We do always suggest booking direct through our website or through the Marriott link here on our TripAdvisor page. Booking direct with any resort generally ensures the most favorable reservation conditions. If there is anything further you would like to discuss directly regarding your experience, you can send our...

Tampa, Florida
Reviewed 9 June 2014

Was thrilled to have stayed at the Marriott Frenchman's Reef for first time in St. Thomas. Staff was very authentic and off-season proved to be extremely relaxing; wished we had time to stay and relax at resort more than running all over town/island. Views were spectacular! One thing to avoid, Marriott Vacation Club timeshare deal. We were roped in by...

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Helpful?
2Thank Agent654L
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Excellent photos! Thank you for posting these to our TripAdvisor page. While most take pictures of the infinity pool facing the Caribbean, yours is from inside the pool facing the Sunset Grill and Frenchman’s Reef. Very creative. We’re glad your stay was pleasant and you found the team here authentic. Please forgive the strange interaction with the Vacation Club member;...

Christiansted, St. Croix
Reviewed 9 June 2014

I am a frequent traveller to St. Thomas for work and I stay at Frenchman's Reef Marriott Resort. My trip is usually great! The staff is always friendly and helpful. The property is beautiful and I wish I was not travelling on business so that I could get to enjoy more of the resort and its amenities. When I get...

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Helpful?
4Thank Rena S
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Whether for business or pleasure, we want to make certain that your needs are taken care of. I sincerely appreciate you taking the time to recognize Rashwan at the front desk for his stellar customer service. You are a valuable guest and we look forward to welcoming you back to the resort. Don’t hesitate to let me know if you...

Bonita Springs, Florida
Reviewed 9 June 2014

What a great place to start our beginning of life together! 5 different ambiances to experience on the premises from sports bar to 5 star restaurant. Fresh 3 lb. lobster caught day of for our first dinner! Free kayaking, tennis and a hospitality hour with free rum punch and h'orderves for all staying at hotel. We stayed on beach at...

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Thank Mary A
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Congratulations! We are honored you chose Morning Star Beach Resort for you honeymoon!

Charleston, South Carolina
Reviewed 8 June 2014 via mobile

Night kayaking was the best kayaking experience I've ever had! I had the best time!! The instructors, Dave, Jake, and Lauren were awesome, informative, and so funny!! I highly recommend it!! We saw string rays, sea turtles, and a lot of fish!

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Helpful?
2Thank Darbieebarbiee
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Great to hear! This is a fantastic way to see the ocean life without putting on a snorkel, getting into the water or even leaving the property. You can reserve this tour through the Adventure Center and meet your guides right at our dock. Also great is our daily resort Ferry to Charlotte Amalie.

Thibodaux, Louisiana
Reviewed 8 June 2014

We took our daughter and spouse and son and spouse and the three grand kids along for this wonderful and beautiful vacation from June 1 -6, 2014 to St. Thomas. We had read lots of negative reviews but we had none. From the moment we got there and checked in everything was wonderful. I had booked three separate rooms and...

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Helpful?
2Thank Vanessa L
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

We are just thrilled to hear that family enjoyed a 5-star stay with us! Thank you for the heartfelt recommendations.

Boston, Massachusetts
Reviewed 8 June 2014

The hotel had great views, the breakfast was nice. Included kayaks and snorkel gear. The restaurants on site didn't really offer anything unique and were kinda pricey. My wife dropped her sunglasses into a hard to reach area and when we talked to an employee Randolph, he helped us retrieve them.

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Helpful?
1Thank B P
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Comments about our individual team members providing excellent service are always appreciated. Thank you. We will be sure to recognize Randolph for his helpfulness. We’re glad to hear your stay was satisfying.

Orlando, Florida
Reviewed 8 June 2014

Hotel was booked to maximum and extremely noisy. Very thin walls - neighbors had a party and management could not do anything about it. We're Marriott Platinum members and we almost left. The bar deck below, although beautiful, is way too noisy for the rooms. This property needs updating to let guests enjoy themselves and get a good nights sleep....

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Helpful?
1Thank Explorer12onthego
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

We appreciate the details you added to your comments. This gives us the opportunity to research the issues you outlined and immediately correct them. If another visit to St. Thomas is ever in your plans, please do not hesitate to reach out to me personally so that I can make sure your reservation is personalized. Your loyalty and satisfaction are...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Room Service
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Surrounded on three sides by stunning Caribbean ocean views, the Frenchman's Reef Resort combines modern luxury and the unique Virgin Island style of St. Thomas. The hotel features clean, crisp large guest rooms with flat screen 50"TVs. Experience new resort features including an infinity pool, children's splash zone, adult infinity pool with bar; and private spa pool. Our Lazule Sea Spa is now open featuring extensive treatment rooms, salon, state of the art fitness center, and private spa pool with cabanas. Aqua Terra is one of three restaurants at Frenchman's Reef which features spectacular views of the Charlotte Amalie harbor. Our mission is to host you brilliantly... To make your every event and stay with us unforgettable and effortless. Come visit us at Marriott Frenchman's Reef and Morning Star Beach Resort and discover the most luxurious vacation destination in the US Virgin Islands. ... more   less 

Additional Information about Frenchman's Reef & Morning Star Marriott Beach Resort

Address: 5 Estate Bakkeroe, Charlotte Amalie 00801, St. Thomas
Region: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Price Range: $322 - $784 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Frenchman's Reef & Morning Star Marriott Beach Resort 4*
Number of rooms: 453
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Travelocity, Orbitz, Hotwire, Hotels.com, Booking.com, TravelUp, TripOnline SA, Cancelon, HotelQuickly and HRS so you can book your Frenchman's Reef & Morning Star Marriott Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Frenchman`s Reef & Morning Star Beach Hotel Charlotte Amalie
Marriott Frenchman`s Reef And Morning Star Beach Resort
Marriott Charlotte Amalie
Charlotte Amalie Marriott
Marriott Frenchmans Reef
Frenchmans Reef St Thomas
Frenchman's Reef & Morning Star Marriott Beach Resort St. Thomas, U.S. Virgin Islands - Charlotte Amalie
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Questions & Answers

Here's what travellers have asked, with answers from Frenchman's Reef & Morning Star Marriott Beach Resort staff and other travellers.
259 questions
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Questions? Get answers from Frenchman's Reef & Morning Star Marriott Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 1712 has a great Harbor view. The band in the lobby could be heard in the room but it did not bother us.”
SASMIGuy, 17 May 2017 | Read review
“Waterside, not over the patio bar (although noise ends by 10pm+-)”
Y5878SBbobw, 17 May 2017 | Read review
“Morningstar units are on the beach...high rise units are high up on reef with amazing views and pools. Pick depending on your preference.”
DaveS300, 16 May 2017 | Read review
“Avoid D Wing rooms requiring elevator access if you can't do stairs. The single elevator went out, and we were two flights from our room.”
xLennaMae, 13 May 2017 | Read review
“I did not ask for a special room but my room was super clean, wonderful and it was sunny and big and had a balcony overlooking the water.”
787vivianh, 8 May 2017 | Read review
5 of 5
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US$299* /night
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