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Windward Passage Hotel

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Veterans Drive Waterfront, Charlotte Amalie 00804 St. Thomas
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Traveller (401)
360
Panoramas (10)
Room & Suite (115)

About

#6 of 6 hotels in Charlotte Amalie
Location
Cleanliness
Service
Value
The Windward Passage Hotel is a newly renovated boutique hotel in Charlotte Amalie, St. Thomas, USVI. We are perfect for business travelers and the ideal choice for short stays and shopping trips. Centrally located, overlooking the picturesque Charlotte Amalie harbor, we are within walking distance of the major downtown shopping district and an even shorter walk away from the ferry and seaplane docks for transit to nearby islands. Transfer to the beaches is convenient for all our guests, so they miss out on nothing on our tropical island. Our brand new Ocean View Rooms boast a breath-taking view of the harbor. Guests can also enjoy our outdoor pool, courtyard with on-site bar, and gaming room. Stop by and enjoy a taste of the Caribbean at our newly reopened on-site restaurant.
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Full view
Property amenities
Free parking
Internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Meeting rooms
Non-smoking hotel
Outdoor pool
Restaurant
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Room features
Air conditioning
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Marina View
Languages Spoken
English
811Reviews20Q+A100Room tips
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nicole b wrote a review Apr. 11
2 contributions
The hotel looks decent from the outside but that is deceiving. No microwave in the rooms to heat food, had a dirty coffee maker in my room. I ask for an extra pillow, all I got sorry from the maid service and it took all day into to the night to get my room cleaned. People that arrived in my last night there was loud and blast their TV and music, I went to the front desk to complain, nothing happen and no security on the premises. I only enjoyed the ocean view from my room the back view from the hotel was destroyed buildings. The food I brought was fresh, tasty and enjoyable. The beach water great. I would not consider stay there no time soon.
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Date of stay: April 2021Trip type: Travelled with family
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William wrote a review Feb. 2021
St. Thomas4 contributions8 helpful votes
Run down old hotel. Water coming out of the shower and sink is yellow/brown in color. Facility is poorly run and not kept up. The staff and security leave the hotel every night at 11 PM and do not return until in the morning. No one is here to police the large gathering of people party throughout the night. As a guest you can not get any rest due to the loud noise going on outside your hotel room door. There are lots of hotel on St. Thomas that are well staff throughout the day and night. I do not recommend coming to windward Passage Hotel.
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Date of stay: February 2021Trip type: Travelled on business
5 Helpful votes
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Kimberly C wrote a review Jan. 2021
15 contributions
We went to St Thomas on our anniversary and was very pleased at the hotel and the beautiful view. The staff was friendly and helpful, the location of hotel is ideal and our room was nice and comfortable.
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Date of stay: January 2021Trip type: Travelled as a couple
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Rina wrote a review Dec. 2020
Caribbean1 contribution
I was traveling with my invalid traveling companion who had just undergone knee surgery in the 'States, were both very stressed, after discovering our ongoing reservation with Air Sunshine to return to our home in Anguilla that evening had been canceled due to Covid-19 restrictions: We desperately needed a place to stay for the night, and booked it by phone with the Expedia Agent, who then never informed us about any no-cancellation cancelation policy, and just read off the supposed amenities claimed on Windward Passage’s website. We did not realize we had been given false information by Expedia’s Agent until after we checked in. The booking agent claimed that the hotel had a restaurant on-site, and many other amenities that we found were non-existent. The front desk was unmanned after 8:00 PM, and none of the telephones were functioning. After spending one uncomfortable night at the hotel, with no security, and a room door that could not be locked. We requested a full refund of the remaining nights, since the Expedia agent was untruthful, and we decided that we had to find other accommodation. We went to the desk agent the next morning, and checked out, canceling the remaining five nights reservation! We were never informed by the person at the desk that there was purportedly a non-cancellation policy!! Also they were never given any kind of receipt for the purported charges, nor provided with the name of the person who checked them out! This behavior on the part of the Windward Passage hotel is totally reprehensible, and were it not for the size of our claim, we would not hesitate to take legal action! Be warned! The hotel is nothing like their website, it is noisy, under construction, and it is even dangerous to stay there, as well as risking losing your deposit when you try to leave as we were!
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Date of stay: November 2020
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Sleep Quality
Room Tip: Look elsewhere!
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kheess700832 wrote a review Nov. 2020
New York City, New York2 contributions1 helpful vote
Don’t recommend this hotel. The room was fine and location convenient but it was ruined by the extremely rude staff. We got a late checkout, and were harassed constantly to leave, reminded we were no longer guests and eventually kicked out of the courtyard area so they could “prepare for other guests”. I note the hotel was almost entirely empty. Will not return.
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Date of stay: November 2020Trip type: Travelled with friends
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PRICE RANGE
US$183 - US$276 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
charlotte amalie holiday inn, holiday inn charlotte amalie
FORMERLY KNOWN AS
Holiday Inn
LOCATION
CaribbeanU.S. Virgin IslandsSt. ThomasCharlotte Amalie
NUMBER OF ROOMS
151
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Frequently Asked Questions about Windward Passage Hotel
Which popular attractions are close to Windward Passage Hotel?
Nearby attractions include Little Switzerland (0.5 km), Shivas Regal Jewelers (0.3 km), and The Green House (0.4 km).
What are some of the property amenities at Windward Passage Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Windward Passage Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Windward Passage Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Windward Passage Hotel?
Conveniently located restaurants include Beuchert's Beer Garden, Amalia Cafe, and Gladys' Cafe.
Are there opportunities to exercise at Windward Passage Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Windward Passage Hotel located near the city centre?
Yes, it is 0.9 km away from the centre of St. Thomas.
Does Windward Passage Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Windward Passage Hotel?
Many travellers enjoy visiting 99 Steps (0.8 km), Blackbeard’s Castle (0.9 km), and Beracha Veshalom Vegimulth Hasidim Synagogue (0.6 km).
Does Windward Passage Hotel have any great views?
Yes, guests often enjoy the harbour view available here.
Is Windward Passage Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.