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Windward Passage Hotel

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Traveller (290)
Room & Suite (122)
Pool & Beach (38)
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Overview
  • Excellent11%
  • Very good24%
  • Average30%
  • Poor17%
  • Terrible18%
Travellers talk about
“french town”(11 reviews)
“magens bay”(13 reviews)
“free shuttle”(15 reviews)
AMENITIES
Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Bar/Lounge
3 Star Hotel
All hotel details
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Reviews (729)
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221 - 225 of 695 reviews
Reviewed July 6, 2015 via mobile

This hotel had a musty smell. I had to change rooms 3 times on my last visit. The staff is very friendly and knowledgeable. The pool is grest. Food just as good but the casino need a upgrade. Overall it could have been a better...More

Thank Mavisgeorges
Response from Pam K, Guest Relations Manager at Windward Passage HotelResponded July 14, 2015

Thank you very much for taking the time to share your feedback with us. Communication is very important we continue to make it a top priority. Regards Guest Relations

Reviewed July 3, 2015

I chose this hotel mostly because of it's location: it is within walking distance of downtown which did prove to be very convenient. The initial impression of the room was that it was nice but upon closer inspection, realized it was more of a shabby...More

1  Thank jangle57
Response from Pam K, Guest Relations Manager at Windward Passage HotelResponded July 4, 2015

Thank you very much for taking the time to share your feed back with us. Your comments have been forward to our managment staff. Regards Guest Relations

Reviewed July 2, 2015

This hotel is nothing special. We have stayed here several times as we usually arrive too late into St. Thomas to catch the ferry to the BVI's. The rooms were clean at least and it was a comfortable stay for a "typical" island hotel. The...More

Thank DoItOnABeach
Response from Pam K, Guest Relations Manager at Windward Passage HotelResponded July 4, 2015

Thank you very much for taking the time to share your feed back with us. Your comments have been forward to our management staff. Regards Guest Relations

Reviewed July 1, 2015

We flew into St. Thomas for a couple of days before catching a ferry to BVI for our sailing adventure. As we had not been in St. Thomas before, we wanted a hotel near downtown and the ferry. Windward Passage met our requirements. The hotel...More

Thank Mark S
Response from Pam K, Guest Relations Manager at Windward Passage HotelResponded July 4, 2015

Thank you very much for taking the time to share your feed back with us. Your comments have been forward to our managment staff. We look forward to your next visit. Guest Relations

Reviewed July 1, 2015

This hotel is conveniently located right across the street from the main ferry terminal. It's a bit dated but comfortable enough. Carpets and bedspreads are stained, but the beds are comfortable and the sheets are very clean (oddly enough). The TV is new and the...More

Thank ByTheSeaByTheSea
Response from Pam K, Guest Relations Manager at Windward Passage HotelResponded July 4, 2015

Thank you very much for taking the time to share your feed back with us. Your comments have been forward to our management staff. Regards, Guest Relations

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Meeting Rooms
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$152 - US$343 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$152 - US$343 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (290)
Room & Suite (122)
Pool & Beach (38)
Dining (32)
Amenities (38)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
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hockeyeh
October 24, 2017|
Answer
Response from Reaganp89 | Reviewed this property |
Reservations at windwardpassage . com is where they are telling people to cancel their rooms. If no response try messageing on Facebook. May take a little bit for refunds due to no internet at the hotel since it will be... More
1
Vote
Missy050715
July 21, 2017|
AnswerShow all 14 answers
Response from LauraVER88 | Reviewed this property |
I would only stay here for a night, period. It's close to the airport and ferry. I definitely wouldn't take small children here for a vacation.
2
Votes
Sarah W
July 16, 2017|
AnswerShow all 2 answers
Response from Lilybeth S | Reviewed this property |
$6
0
Votes
Room Tips
"if you want to see the beach, are accustomed to Marriott or Hilton properties you will not be happy here"
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"Waterfont room/ nice water view, with slight noise during the day. I am city guy r so the noise was not an..."
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"Prime vacation location, dining and shopping!!!"
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"Don't stay here... trust me, there are better values on the island."
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