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Emerald Beach Resort

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Emerald Beach Resort
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1,629 Reviews from our TripAdvisor Community

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Showing 1,563: English reviews
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Hebron, Connecticut
Reviewed 2 days ago NEW

This hotel was good for a nights sleep, catching a few rays at the beach, and waiting until the last possible second to go to the airport, seeing as it is literally across the street. Of course the plane noise is very loud (especially if you are laying on the beach) but seemed to stop somewhere around 7 pm. In...

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Helpful?
Thank Treycb
Boston, Massachusetts
Reviewed 2 days ago NEWvia mobile

Didn't stay here, stayed at the sister resort (lindbergh bay hotel and villas). Breakfast is served until 10:30 and then opens back up at 11:30. We waited about a half hour for our shuttle to get us when we were told multiple times it was on it's way. It's a 2 min ride. Then we get here at 10:30 and...

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Helpful?
Thank ginamarie334
Raleigh, North Carolina
Reviewed 3 days ago NEWvia mobile

The ladies at the front desk were wonderful. Very sweet and helpful. The restaurant was a complete miss though. Bag it if you can. Service was very poor, food was dreadful and at the end of the day, you deserve good food. The French toast took 30 minutes, came out burnt, and cold, the coffee, too was cold. The chicken...

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Helpful?
Thank Mike W
Sylvania, Ohio
Reviewed 3 days ago NEWvia mobile

We stayed one night on our way to a charter...nice enough but pricey for being located adjacent to the St Thomas Airport Runway. Flights seemed to stop at dark but start up again early morning. Also, lots of smokers and hotel staff ignored the smokers smoking in front of no smoking signs located in community space. The smoking was almost...

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Thank 5Handle
East Freetown, Massachusetts
Reviewed 5 days ago NEW

Front desk personnel very helpful, housekeeping was non existent, only 1 roll of toilet paper in bathroom, 2 towels, had to go to front desk for more. Staff in restaurant definitely iverworked, always saying they would get something for you & never coming back!

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Thank cheryl4882017
Fort Meade, Maryland
Reviewed 5 days ago NEWvia mobile

We stayed here for one night before heading to BVI. It was nice and the beach was pretty and relaxing. The restaurant bar provided good food. Other reviews said they are slow with the bill. That's true but it didn't bother us because we went in understanding we were on island time. The room was nice and the views pretty....

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Thank Sarah B
Alpharetta
Reviewed 5 days ago NEW

Had one night to stay in St. Thomas, as we were sailing BVI next day. Stayed here since The Moorings recommended it. Ceiling leaked constantly. A lot of water/condensation. Towel placed on floor to catch dripping was saturated. Bathroom had been cleaned, but was dirty. Black mold in the shower, hairs everywhere, door frame in poor condition, so door was...

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1Thank F4230EBmichaeld
Rumson
Reviewed 5 days ago NEW

Stuck at air port thanks to United! Ended overnight at Emerald. Really is a nice hotel and close to airport. Good food. Great rooms. Right on the beach. 15 minutes from Charlotte Amalie. Overall a very tropical setting

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Thank janetsW6603FU
Houston, Texas
Reviewed 6 days ago NEW

We completely over paid for a room with linens that do not stay on the bed and of very mediocre quality. Thin cheap towels. No consistent hot water. It was very disappointing especially given a room rate of over $300 per night. Dirty. Stray cats. The restaurant men's room had not one working commode or urinal, had to use ladies...

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Thank mkmarietta
Canton
Reviewed 1 week ago NEW

Great stay as usual a hidden gem that close to the airport is great and I can walk to work. I stay there every time I travel to StThomas ...beautiful beach great bar and the best staff. You can always have a water front room with a balcony

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Thank H4647EWedwardm
Alana B, Social Media Specialist at Emerald Beach Resort, responded to this review

Thank you for your review! So glad you choose to stay with us when you are on business. We look forward to your next visit. Alana B Social Media Specialist

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Caribbean Fusion Restaurant & Bar
Caribbean Fusion Restaurant & Bar
Cuisines: Caribbean, American, Bar, Seafood, Pub
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The only 100% beachfront resort on St. Thomas, US Virgin Islands! Tucked into sun-splashed Lindbergh Bay on the Island of St. Thomas, the beautifully appointed Emerald Beach Resort welcomes guests with the gracious look, style and service of the Virgin Islands' rich heritage. BIG King Size Beds and Spectacular Views from EVERY ROOM! FREE High Speed Internet Access. Flat Screen TVs with Cable TV, 100% Beachfront Views with Balcony and Adjustable air-conditioning. Surrounded by landscaped gardens, cascading waterfalls and lush tropical settings, the Emerald Beach Resort offers a central, convenient location close to the airport, shopping, championship golf and all of St. Thomas's great activities and adventures. With the bounty of land and sea captured in stunning views, it's the perfect place for a memorable vacation. Or an unforgettable wedding, meeting or corporate event. ... more   less 

Additional Information about Emerald Beach Resort

Address: 8070 Lindbergh Bay | West, Charlotte Amalie 00802-5901, St. Thomas (Formerly BEST WESTERN PLUS Emerald Beach)
Region: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Price Range: $242 - $600 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Emerald Beach Resort 3.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Best Western Emerald Beach Hotel Charlotte Amalie
Best Western St Thomas
Best Western Emerald Beach Resort
St. Thomas Best Western
Emerald Beach Resort St. Thomas, U.S. Virgin Islands - Charlotte Amalie
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Questions & Answers

Here's what travellers have asked, with answers from Emerald Beach Resort staff and other travellers.
62 questions
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Questions? Get answers from Emerald Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for beach front view in building 3 or 4 (this is the quieter side of the hotel)”
 of 5 bubbles boston_timber24, 25 Feb 2017 | Read review
“They are all beachview.”
 of 5 bubbles tobp, 14 Feb 2017 | Read review
“All rooms face the ocean. First floor would be best”
 of 5 bubbles Olddog1949, 14 Feb 2017 | Read review
“Building 2, 3rd floor beautiful. Palm trees obstructed some of the view. It did not bother us but it may for some people.”
 of 5 bubbles gjdepew, 10 Feb 2017 | Read review
“All rooms face the ocean. The restaurant was pretty inadequate. The restaurant servers were great - the chef is not up to the job.”
 of 5 bubbles wendyae2015, 10 Feb 2017 | Read review
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