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Emerald Beach Resort

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Emerald Beach Resort
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1,601 Reviews from our TripAdvisor Community

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Showing 1,535: English reviews
Punta Gorda, United States
Reviewed 11 August 2015

Good food/service in the Restaurant. Very close to STT for air travel. Right on beach. The phone in our room did not work and two overhead lights were burned out. We reported this items to the front desk twice but no one even came by to check it out.

Review collected in partnership with Best Western
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Thank Ian M
Hamptonville, North Carolina
Reviewed 9 August 2015

the most courteous staff and wonderful experience. highly recommend. beach bar is great. all bartenders professional. great bar food. great sunset views. clean beach and amenities. great value. airport is close but noise is bearable.

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Thank Lars C
Holliston, MA
Reviewed 9 August 2015

We stayed at the Best Western Emerald Beach Resort, St. Thomas the night before we were supposed to leave STT after a week stay on St. John. The hotel is very close to the airport, in fact many people walk to the airport from the hotel. The rooms were comfortable and clean. Every room is beachfront, it's nice to be...

Review collected in partnership with Best Western
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Thank JaneJetson
Westchester County, New York
Reviewed 6 August 2015 via mobile

Was beyond impressed. Walked in -wouldn't think BW--really high end look. Lobby beautiful, outdoor pool lovely, RIGHT on beach, next to local beach so has local feeling as well as tourist amenities such as tiki umbrellas over beach lounges, drinks at the beach, band at hotel restaurant on beach--if too loud walk a little way. Rooms LARGE, modern, renovated, clean,...

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2Thank MHSItravelCo
Reviewed 5 August 2015 via mobile

My daughter and I spent 5 nights here for vacation and it was absolutely amazing. The pool was beautiful, scenery: gorgeous, service: very helpful and friendly, food: delicious, and drinks: tasty (but pricey, but common for anywhere on the island Im sure). I hear a nice beach is hard to come by in St Thomas, but this one is wonderful,...

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Thank ARakers
Gainesville, Virginia
Reviewed 4 August 2015

This hotel is fine for the price. We did not have great service. Our rooms were not ready for the 4:00 check in. They were ready at 6:00. We had been promised help with our luggage.....my 75 year old mother needed assistance. At 6:00 anyone that could have helped her had gone home. Other guests helped us. One day our...

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Thank Elise B
BWPlusEmeraldBeach, Manager at Emerald Beach Resort, responded to this review

We do appreciate you choosing Emerald Beach Resort as your St. Thomas accommodation. Our goal is to offer great service in a beautiful tropical location at a great value to our guests. We pride ourselves on our friendly customer service and helpful staff! Our Housemen are on staff to assist you with your luggage to and from your room and...

Manchester, CT
Reviewed 3 August 2015

We as a couple stayed at Best Western Emerald Beach for the 4th Of July Long weekend. Check in was a breeze, took only few minutes, Front office staff may not be the most friendliest, but then again I didn't have any issues with check in. All the rooms have sea view. Room have the all the amenities but don't...

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8Thank dansh123
BWPlusEmeraldBeach, Manager at Emerald Beach Resort, responded to this review

I am pleased that you enjoyed your recent stay with us at Emerald Beach Resort. We appreciate you taking the time to write such a thorough review and look forward to welcoming you back to our Island Oasis on your next visit to St. Thomas! Welcome to the Emerald Beach Family!! Sincerely, Linda Mason Sales Manager

Cooper City, United States
Reviewed 2 August 2015

Beautiful location. Will return here on all future business due to proximity to Airport and beautiful location on beach of Lindbergh Bay. Won't bring my sig other here since no AC anywhere but rooms which means all meals consumed with flies on plate. AC in room was sufficient and room was sufficient. Had trouble entering the room due to poorly...

Review collected in partnership with Best Western
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1Thank Randolph M
Merrimack, New Hampshire
Reviewed 2 August 2015

We spent one night at this hotel upon arriving at St. Thomas. We rented a house on the north side of the island and arrived a day early and needed an affordable convenient hotel for just one day. The Emerald Beach Resort was perfect for what we needed! The hotel is only a mile from the airport and a taxi...

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1Thank Shawna P
Clarkesville, Georgia
Reviewed 31 July 2015

Absolutely one of the best places I have stayed! The property is beautiful and the ground crews keep it looking so tropical you feel like you are on your own island. The staff are all pleasant and very efficient in getting you in and out. They also work diligently to make sure all of your needs are met. Our room...

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1Thank FireMedic1430

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Caribbean Fusion Restaurant & Bar
Caribbean Fusion Restaurant & Bar
Cuisines: Caribbean, American, Bar, Seafood, Pub
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The only 100% beachfront resort on St. Thomas, US Virgin Islands! Tucked into sun-splashed Lindbergh Bay on the Island of St. Thomas, the beautifully appointed Emerald Beach Resort welcomes guests with the gracious look, style and service of the Virgin Islands' rich heritage. BIG King Size Beds and Spectacular Views from EVERY ROOM! FREE High Speed Internet Access. Flat Screen TVs with Cable TV, 100% Beachfront Views with Balcony and Adjustable air-conditioning. Surrounded by landscaped gardens, cascading waterfalls and lush tropical settings, the Emerald Beach Resort offers a central, convenient location close to the airport, shopping, championship golf and all of St. Thomas's great activities and adventures. With the bounty of land and sea captured in stunning views, it's the perfect place for a memorable vacation. Or an unforgettable wedding, meeting or corporate event. ... more   less 

Additional Information about Emerald Beach Resort

Address: 8070 Lindbergh Bay | West, Charlotte Amalie 00802-5901, St. Thomas (Formerly BEST WESTERN PLUS Emerald Beach)
Region: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Price Range: $236 - $610 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Emerald Beach Resort 3.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Best Western Emerald Beach Hotel Charlotte Amalie
Best Western St Thomas
Best Western Emerald Beach Resort
St. Thomas Best Western
Emerald Beach Resort St. Thomas, U.S. Virgin Islands - Charlotte Amalie
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Questions & Answers

Here's what travellers have asked, with answers from Emerald Beach Resort staff and other travellers.
60 questions
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Questions? Get answers from Emerald Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for beach front view in building 3 or 4 (this is the quieter side of the hotel)”
 of 5 bubbles boston_timber24, 25 Feb 2017 | Read review
“They are all beachview.”
 of 5 bubbles tobp, 14 Feb 2017 | Read review
“All rooms face the ocean. First floor would be best”
 of 5 bubbles Olddog1949, 14 Feb 2017 | Read review
“Building 2, 3rd floor beautiful. Palm trees obstructed some of the view. It did not bother us but it may for some people.”
 of 5 bubbles gjdepew, 10 Feb 2017 | Read review
“All rooms face the ocean. The restaurant was pretty inadequate. The restaurant servers were great - the chef is not up to the job.”
 of 5 bubbles wendyae2015, 10 Feb 2017 | Read review
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