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Sugar Bay Resort & Spa

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Sugar Bay Resort & Spa
Sugar Bay Resort & Spa
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961 Reviews from our TripAdvisor Community

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Showing 955: English reviews
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Worcester, Massachusetts
Reviewed yesterday NEW

Need some place other than the buffet at $28. Small coffee place that is not part of inclusive and the scones and muffins were awful,not fresh even though I asked. Would be nice to have. Place that offered bagels or an egg sandwich. We were not on the all inclusive so the buffet was not a good choice for us....

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Helpful?
Thank luckyme59
Reviewed yesterday NEWvia mobile

I really enjoyed our stay. I recommend getting all inclusive, unless you leave the resort and are ok with the cab fees. We left the resort alot, due to the fact the pool closes at 8pm and by that time is empty and everyone is in bed lol, we are probably the you gest once at the resort. We went...

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Thank Adriana G
Scarsdale, New York
Reviewed yesterday NEWvia mobile

There are certain people that stand out and make a vacation. Cora at the mangrove restaurant was one of these people. Her smile lights up when guests arrive and she is just lovely plus her son at the main restaurant makes a fantastic omelet. The hotel was clean and fine and our terrace had a phenomenal view.

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Thank daddido
Boston, Massachusetts
Reviewed 3 days ago NEWvia mobile

Beach and pool nice. Room clean and simple. Restaurants understaffed and many dishes unavailable. Great for dieters! Only buffet and one restaurant open in highest season. Wait staff hustles but no one should be asked to handle this many tables.

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Thank Katy B
Reviewed 3 days ago NEW

The best part of Sugar Bay Resort is Cora, a member of the wait staff. She completely went above & beyond to take care of us on our trip. We had never done an all-inclusive resort before and she kindly guided us in the right direction. Her enthusiasm and smile are a rarity these days in the hospitality industry!

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Thank Bryan B
Charleston, South Carolina
Reviewed 4 days ago NEW

The people were all amazing! I enjoyed every meal - all the drinks were good as well. Some people I talked with were on their second or eighth return. I,myself,can't wait to go back!! The pool area is huge and very well staffed- the beach rocky but easy to get in at certain spots. Beautiful Caribbean Sea

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Thank Janetkenn
Reviewed 4 days ago NEWvia mobile

I have stayed at Sugar Bay resort 3 times a total of 5 weeks. The reason I keep going back is I love the quiet slow paced side of the island opposite the airport and cruise ships. The view is breath taking. The weather is perfect. Snorkeling at coki beach is the best of anywhere I have been The staff...

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1Thank j K
Plant City, Florida
Reviewed 5 days ago NEWvia mobile

I have to preface this by saying I am a Lifetime Platinum Elite with Marriott and have status with pretty much every hotel chain. We had read previous reviews that almost caused me to cancel, especially since we had some pre check in glitches. We were using an Interval exchange for this trip. On our drive over to the resort...

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1Thank Stephie H
Plattsmouth, Nebraska
Reviewed 5 days ago NEW

This is our third visit to St Thomas and Sugar Bay Resort. The accommodations are updated and well maintained, and the staff goes above and beyond to ensure all guest's needs are met. New management seems to be making positive changes. We witnessed management stop to thank a housekeeping employee for keeping an entryway floor clean. That makes a big...

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1Thank thaith32
Lenexa, Kansas, United States
Reviewed 5 days ago NEW

Our rooms were very nicely done with what looked to be new flooring and furniture. The view was fantastic. The resort sits on a hill with the pool area at the very bottom next to the beach. It's a Loooong way down and feels longer going up. I looked at it as good exercise to help burn off the banana...

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Helpful?
Thank Stacie C

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
At the Sugar Bay Resort & Spa, you can enjoy amenities including gorgeous inter-connecting pools, an award-winning spa, and private balconies! This St. Thomas resort is located just 15 minutes from the famous Mahogany Run Golf Course. Sugar Bay Resort & Spa is located on a secluded white beach with breathtaking, panoramic ocean, bay, and mountain views. The Sugar Bay Resort & Spa is the perfect destination for your next St. Thomas vacation! ... more   less 

Additional Information about Sugar Bay Resort & Spa

Address: 6500 Estate Smith Bay, 00802-1350, St. Thomas (Formerly Dreams Sugar Bay)
Region: Caribbean > U.S. Virgin Islands > St. Thomas > East End
Price Range: $338 - $662 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sugar Bay Resort & Spa 4*
Number of rooms: 294
Reservation Options:
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Also Known As:
Wyndham Sugar Bay Hotel
Wyndham Sugar Bay Resort St Thomas
Wyndham Hotel St Thomas
Wyndham St Thomas
Wyndham East End
East End Wyndham
Wyndham Sugar Bay St Thomas
Sugar Bay Resort & Spa St. Thomas, U.S. Virgin Islands
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Questions & Answers

Here's what travellers have asked, with answers from Sugar Bay Resort & Spa staff and other travellers.
240 questions
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Questions? Get answers from Sugar Bay Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view rooms are best!!”
 of 5 bubbles Janetkenn, 21 Feb 2017 | Read review
“Ocean view rooms are great”
 of 5 bubbles thaith32, 20 Feb 2017 | Read review
“Ask for an outer building.”
 of 5 bubbles 883staciec, 20 Feb 2017 | Read review
“Chose an Ocean Room view!”
 of 5 bubbles nk877, 18 Feb 2017 | Read review
“Definitely face the ocean - breathtaking!!”
 of 5 bubbles ehowell3, 15 Feb 2017 | Read review
5 of 5