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Melia Nassau Beach - All Inclusive

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4,641 Reviews from our TripAdvisor Community

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There are newer reviews for Melia Nassau Beach - All Inclusive
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Showing 4,058: English reviews
Boston, Massachusetts
Reviewed 31 March 2016

not happy with over all friendliness . I was unsatisfied with food choices and lack of description of the buffet food some of the waiters were extremely rude they either ignored us or when asked a question would not answer or simply say i don't know

Review collected in partnership with Meliá Hotels International
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Helpful?
1Thank Elizabeth B
GuestExperienceMngr, Manager at Melia Nassau Beach - All Inclusive, responded to this review

Dear Elizabeth, We extend a sincere apology to your for the expectations not met, as it is not a Melia standard nor our intensions to fail you. We do however, thank you for writing as it is feedback such as yours that will help us better our service and product. Our only hope is that we have not completely deter...

Boston, Massachusetts
Reviewed 31 March 2016

This is our second time at Melia Nassau and it was much better the second time around! First, the Level is worth it. The renovation to the O-Grill and The Level beachfront restaurant and bar was awesome - its beautiful and the breakfast/juice bar menu were great additions (Jamal is an awesome server). Beach service was more frequent and friendly...

Review collected in partnership with Meliá Hotels International
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Helpful?
2Thank Hander12
GuestExperienceMngr, Manager at Melia Nassau Beach - All Inclusive, responded to this review

Dear Hander12, Welcome back, it was a pleasure having you again. We much appreciate you giving us another chance and for mentioning so many of our star players. The word "AWESOME" would definitely make Cedric and Jamal's day. We hope that you will make Melia Nassau Beach your usual vacation get away spot. Thank you for the wonderful review. Warm...

New York City, New York
Reviewed 31 March 2016

Melia was a decent place for an affordable all inclusive beach vacation. This is certainly not a luxury resort, so don't expect top of the line linens or turn down service. It was however a good place to relax on the beach with a pina colada. The restaurants were decent: Cilantro was the favorite by far - good tacos/ quesadillas/...

Review collected in partnership with Meliá Hotels International
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Helpful?
2Thank KCLBC123
GuestExperienceMngr, Manager at Melia Nassau Beach - All Inclusive, responded to this review

Dear KCLBC123, Thank you for sharing your experience. We are glad to know that you had an enjoyable time, but do apologize for any expectations not met. From you review, we see that you have made mostly mentions about our food and beverage outlets, and we do appreciate your honest feedback, as this will assist us greatly in making future...

Mankato, Minnesota
Reviewed 30 March 2016

For the price we paid we have stayed in much nicer and friendly accommodations. Maid service was inconsistent and missed a day. Bartenders were great. Reservation process for 4 restaurants was poor. Had to get in line at 5:30 each evening to book those restaurants. The Hibachi was excellent but if we had not made reservation 7 days ahead we...

Review collected in partnership with Meliá Hotels International
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Helpful?
3Thank Paul O
GuestExperienceMngr, Manager at Melia Nassau Beach - All Inclusive, responded to this review

Dear Paul, Thank you for your writing and we appreciate your feedback. Melia Nassau Beach takes all experience very seriously and we will ensure that our leaders are aware of your concerns regarding inconsistent housekeeping day service, unfriendly staff and long lines to get into restaurants, in order to improve our service and product. We apologize for any expectations not...

Reviewed 30 March 2016

My husband and I stayed at the Melia for our honeymoon. Overall, for the price we paid for this resort, we were expecting more, however we did have a wonderful time. The reviews did not make it seem great so we were worried, but everything turned out fine. Some of the main things we enjoyed or were disappointed in were:...

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Helpful?
3Thank Stephanie K
GuestExperienceMngr, Manager at Melia Nassau Beach - All Inclusive, responded to this review

Dear Stephanie, Congratulations on your recent celebration. We appreciate you sharing your experience with us at Melia Nassau Beach and we do apologize for the expectations not met. This is the first time we have encountered such a large group of students on vacation and we will definitely learn from this experience to better provide services in the future. It...

Brooklyn, New York
Reviewed 30 March 2016

Our stay at Melia has been a very enjoyable experience. The staff are very friendly and have definitely gone the extra effort with a smile on their faces. After our flight to Nassau was delayed for three hours, we were very pleased that a driver from the hotel waited at the airport an additional three hours until past midnight for...

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Helpful?
2Thank Jay P
GuestExperienceMngr, Manager at Melia Nassau Beach - All Inclusive, responded to this review

Dear Jay, We appreciate you sharing your great experience with us at Melia Nassau Beach and much grateful for you mentioning our star player Ian. We will continue to improve our product and services and we look forward to servicing you again in the near future. Warm regards, Cecilia Sit Guest Experience

Reviewed 30 March 2016 via mobile

Tiara Luggs in lounge was wonderful. She did above & beyond service. The lounge is beautiful with great food. Hard to get reservations at the restaurants so do before you go. The marketplace buffet was excellent. The help was so nice. The pool and ocean are great. They close down pool bar too early! (6:00pm). The rooms were fine but...

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Helpful?
3Thank Marveen G
GuestExperienceMngr, Manager at Melia Nassau Beach - All Inclusive, responded to this review

Dear Marveen, We appreciate you sharing your experience with us at Melia Nassau Beach and much grateful for your mentioning our team player Tiara . Nassau, Bahamas is indeed a little paradise with lots to offer. We will continue to improve our product and services and we look forward to servicing you again in the near future. Warm regards, Cecilia...

Fort Worth, Texas
Reviewed 29 March 2016

This resort is fine, but it definitely fell sort of my expectations in many different little ways (and often, it’s the little things that can add up – good or bad—to shape a traveler’s experience). There were good and bad aspects, but unfortunately the bad outweighed the good, hence my lower rating. The resort is in a decent location –...

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Helpful?
3Thank BethanieKay
GuestExperienceMngr, Manager at Melia Nassau Beach - All Inclusive, responded to this review

Dear BethanieKay, We extend a sincere apology to your for the many expectations not met. After reading your review, it really saddens us to know that your experience was indeed not a pleasant nor memorable occasion. Since December 2013, Melia Nassau Beach has taken over a 40 plus year old building and began our stage by stage transformation, from a...

Colorado
Reviewed 29 March 2016

We visited the Melia Nassau in mid February for a week. The resort is very clean. Our room had a nice ocean view and was very comfortable. It was worth a few extra dollars to upgrade to guaranteed ocean view. The housekeeping staff works very hard- so don't forget to tip them. Our room was immaculate and the bath amenities...

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Helpful?
4Thank honesty59
GuestExperienceMngr, Manager at Melia Nassau Beach - All Inclusive, responded to this review

Dear Honesty59, We extend a sincere apology to your for the expectations not met. We do however, thank you for providing us the details of your stay, as it is feedback such as yours that will help us better our service and product. We do understand why you would be disappointed, as an all inclusive resort, food and beverage is...

Baltimore, Maryland
Reviewed 29 March 2016

Good location, food/drinks decent. Pool bar great. Service not very friendly anywhere in the place. The restaurants require reservations and when we tried to make any, all of them were booked. When i complained, suddenly there was an opening for one.

Review collected in partnership with Meliá Hotels International
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Helpful?
3Thank 825trishad
GuestExperienceMngr, Manager at Melia Nassau Beach - All Inclusive, responded to this review

Dear Trish, We extend a sincere apology to your for the expectations not met, as it is not a Melia standard nor our intentions to fail you. We do however thank you for writing, as it is feedback such as yours that will help us better our service and product. Again, please accept our apology. Warm regards, Cecilia Sit Guest...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Melia Nassau Beach All-Inclusive is located right on the stunning Cable Beach with 694 Guestrooms/32 Suites just a few minutes from the center, shops, restaurants, nightspots and Lynden Pindling International Airport. Enjoy yourself at our 3 spectacular pools with waterfalls facing the sea, 2 hydro-massage tubs, luxury amenities and globally inspired cuisine in 7 dining venues/4 bars featuring a distinctive Bahamian flare. ACCOMMODATIONS: Classic Island View, Deluxe Pool View, Premium Ocean View, The Level, The Level Junior Suite, One Bedroom Ocean Front Suite, Two Bedrooms Ocean Front Suite and the Presidential Suite, stay at our comfortable accommodations with stunning views of the ocean, pools or resort gardens, perfect for a romantic getaway. Stay connected with Free Wi-Fi everywhere, even at the Beach. Stay fit with our FREE 24-hour fully equipped gym or join the fun with our full activities/entertainment program, shows and live music. In addition, enjoy extra privileges for guests staying at The Level such as exclusive areas, FREE room service and much more. For the youngest the Resort features a Kids Pool and Kids’ Club. *Operating as an inclusive resort as of December 2014. ... more   less 

Additional Information about Melia Nassau Beach - All Inclusive

Address: West Bay Street, Nassau, New Providence Island (Formerly Sheraton Nassau Beach Resort & Casino)
Region: Caribbean > Bahamas > New Providence Island > Nassau
Price Range: $425 - $909 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Melia Nassau Beach - All Inclusive 4*
Number of rooms: 694
Reservation Options:
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Also Known As:
Sheraton Nassau Beach Resort And Casino
Sheraton Nassau Beach Hotel Nassau
Sheraton Cable Beach Resort
Nassau Sheraton
Radisson Cable Beach Resort
Melia Nassau Beach - All Inclusive Bahamas
Hotel Style:
#4 Luxury Hotel in Nassau
#5 Top resorts Hotel in Nassau
#5 On the Beach Hotel in Nassau
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Questions & Answers

Here's what travellers have asked, with answers from Melia Nassau Beach - All Inclusive staff and other travellers.
774 questions
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Questions? Get answers from Melia Nassau Beach - All Inclusive staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Near elevator is a plus.”
 of 5 bubbles skidandtracy, 27 Mar 2017 | Read review
“Ocean View is a must!”
 of 5 bubbles Nadjaj973, 27 Mar 2017 | Read review
“Worst customer service ever! Do Not Book Here!”
 of 5 bubbles DisneyWorld213, 26 Mar 2017 | Read review
“We were on the 4th floor and had a wonderful view of the pool area and the ocean.”
 of 5 bubbles ricks782, 26 Mar 2017 | Read review
“Pool view high up”
 of 5 bubbles Judith10104, 26 Mar 2017 | Read review
5 of 5