We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
One Baha Mar Boulevard Cable Beach, Nassau New Providence Island
45 people are viewing this hotel
Hotel direct offer!Enjoy Up to 20% off plus Up to $200 Resort Credit
Lock in the lowest price from these sites
Hyatt.comUS$232
Booking.comUS$309
eDreamsUS$309
travelup.comUS$374
Hotels.comUS$232
Trip.comUS$232
View all 15 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (3324)
Pool & Beach (709)
Videos (7)

About

#6 of 38 hotels in Nassau
Location
Cleanliness
Service
Value
Celebrate the culture of The Bahamas at the new Grand Hyatt Baha Mar, a spectacular beach resort on the pristine Cable Beach, Nassau. With step-in and full balconies overlooking magnificent beach and show fountain views, 6 pools, world class spa, largest casino in the Caribbean and a signature Jack Nicklaus golf-course. This stunning resort will take your breath away.
Read more
Room & Suite (594)594
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Casino and Gambling
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Golf course
Tennis court
Evening entertainment
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
24-hour security
Concierge
Currency exchange
Gift shop
Shops
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
Hotel links
Special Rate:Enjoy Up to 20% off plus Up to $200 Resort Credit
4,505Reviews831Q+A100Room tips
Traveller rating
  • 2,201
  • 1,052
  • 569
  • 352
  • 333
Traveller safety
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Ulyana wrote a review Today
Moscow, Russia255 contributions177 helpful votes
+1
ROOMS: spacious and very comfortable. Some of them have sea view, others - island view (hotel territory, island trees - a lot of green). Suits have rather big balconies (table, chairs and even sun beds are located there) FOOD&DRINKS: variety of restaurants (Italian, Chinese, American cuisine and etc), Starbucks coffee shop, ice cream cafe. There are a lot of bars where tasty and strong cocktails are served. Please note that prices in restaurants are rather high (for example dinner for two ~$180, cocktails are for $12-15). Be ready to spend for meals and drinks the same price as for accommodation. FACILITIES: heated swimming pools, private beach, pier, bird sanctuary, aquarium with real sea life). Big territory where you can walk, see flamingos and turtles. 24-hours working casino. Covid-safe. NOTES: be ready that hotel charges all amount for accommodation in advance. Check your bill attentively before check-out. Nice benefit: you can see the launch from Cape Canaveral when it’s not cloudy - it’s really interesting experience to see how the rocket goes out (you’ll see it as big fire object).
Read more
Date of stay: January 2021Trip type: Travelled as a couple
1 Helpful vote
Helpful
Share
Carrie B wrote a review Yesterday
4 contributions
Celebrated my wife’s 45th Bday on this trip. First time here, and this place was absolutely amazing! Beautiful, extremely clean property, 6+ pools, nice private beach, and wonderful, friendly staff. They also did a great job making people feel safe with a required on-site Covid test upon arrival. They even offer a complimentary test to get back into the States - quick and easy process! If you are looking for a getaway, I highly recommend Grand Hyatt Baha May. We’ll be back!!
Read more
Date of stay: March 2021Trip type: Travelled as a couple
Helpful
Share
Response from Gerald Ursulet, Other at Grand Hyatt Baha Mar
Responded yesterday
Dear carrieb910, thank you for your kinds words and for choosing our resort for your wife's birthday getaway. We are humbled by your comments and it was an absolute pleasure to have you as our guest. We cannot wait for you to be back and by the way, we love your picture! Sincerely, Gerald Resort Manager Grand Hyatt Baha Mar
Read more
Kas O wrote a review Mar. 4
Wayne, New Jersey1 contribution
1st if I don’t leave reviews because I hate people who leave reviews because I feel their just miserable ppl. But my honeymoon and friends honeymoon was absolute garbage the Resort itself is gorgeous and super clean but that’s it.. Pool closes at 5pm which is pathetic they advertise until sunset... Food is absolutely disgusting and it’s suppose to be best resort? Starbucks and pizza lab thanks to Kevin who worked their was the best thing about that place.. We spent over 2k and didn’t enjoy any meals that’s so sad.. staff was nice when they wanted to be .... burger at pool got me sick... everyone says Bahamas is amazing I don’t see the hype at all... I’ll never go back to Bahamas .. u want an unforgettable vacation u go to Aruba that’s a real Vaca not this over rated $50 chicken park $7 waters gtfo here ... stupidity pure stupidity
Read more
Date of stay: March 2021Trip type: Travelled as a couple
Helpful
Share
Response from Gerald Ursulet, Other at Grand Hyatt Baha Mar
Responded 3 days ago
Dear kaso2021, Thank you for taking the time to share your comments with the trip advisor community and I am sorry your experience fell short of your expectations. The experience you are describing is well below our standards of operation and please be rest assured that we will be discussing the details of your stay as a priority and seek ways to make immediate improvement. Our Director of Food & Beverage has reached out to you privately and looks forward to speaking with you. Despite this negative experience, we look forward to welcoming you back to our resort. Thank you. Sincerely Gerald Resort Manager
Read more
Danielle D wrote a review Mar. 3
Westport, Connecticut1 contribution5 helpful votes
Checked in today. Basically nothing is open - barely any amenities, the adults only pool is closed, 75% of the restaurants/food options are closed even though the website says they are open. SLS and Rosewood are both closed and SLS is a literal construction site - excavators and actually building a building on the resort property. Had we been told this was the state of the resort there is NO WAY I would ever have booked. Our $ is being held hostage by the booking company (SnapTravel) and the Baha Mar desk staff could not have been less helpful. For the expense of the food and activities you would at LEAST expect transparency as to what you’re being trapped into. Totally disgusted and trapped here. Will never patronize Hyatt again.
Read more
Date of stay: March 2021Trip type: Travelled with friends
4 Helpful votes
Helpful
Share
Response from Gerald Ursulet, Other at Grand Hyatt Baha Mar
Responded 4 days ago
Dear dee3914, Thank you for bringing these matters to our attention and for letting us know that you are currently staying on property. I understand that one of our Director has met with you earlier today and has addressed your concerns. The construction that is currently happening on the West side of the resort is Baha Bay and its brand new water park is set to open in July. I am sorry it this has impacted your stay. We are pleased to share that the SLS and Rosewood hotels have just reopened today, along with their signature restaurants. I am confident that your experience will significantly improve. Please do not hesitate to reach out to me at gerald.ursulet@hyatt.com if I can be of any assistance. Thank you. Sincerely, Gerald Resort Manager
Read more
Megha K wrote a review Mar. 2
New York City, New York6 contributions17 helpful votes
I went to Baha Mar after reading glowing reviews on this site. My experience was very different. The good: The Covid protocols and safety measures are A+, they're doing a really great job keeping everyone safe; the essence band and their lead singer are amazing at the jazz club! casino staff are great; Lydia the manager, the bellhops and valet attendants are awesome; fi'lia staff and manger; Stix , book club, The bad: The room: we booked a king ocean view deluxe Tuesday to Sunday. We were given a room with guests on either side of us checking in on the same day. of course the first thing everyone does while waiting for our covid results is go out onto the balcony and I was within a foot or two of my neighbors instantly as the balconies were small and very close together. It seemed as they wanted to group us together to save resources rather than space us out. to be clear, the hotel barely has any guests - we called management and Lydia listened to our concerns and put us in a different room calling the operator will get you a VM. to get someone on the phone you need to play some phone guess dialing... again the hotel is barely occupied so not sure why this was the case The restaurants: beware of the stated opening times and days on the website- there's an asterisk that says subject to change at hotels discretion . Pool Bars: only one pool restaurant is open- the drift club I believe and the food is horrible. service: this was my biggest problem and the reason Im writing this. the service and hospitality was horrible. a few humdingers below : 1. Went to Starbucks everyday around noon and was never greeted with a hello or even acknowledged even though no one else was there. I had to announce myself to someone standing right in front of me doing NOTHING except avoiding eye contact . one instance I said hello and the barista actually said "mmmhmmm" I was floored and rolled my eyes in petulance ... I think her name was Leslie and she was the only one there on Wednesday and Thursday around noon 2. sat by the pool/beach everyday. again the hotel is empty, not many guests. barely anyone at the pool or beach. there's little flags on your chair you raise when you want service. Raised the flag, no one comes for at least 20/30 minutes even though I can see staff congregating at the bar talking and laughing. one day -I think Friday when the pool was a little busier but only slightly I saw two of the staff talk to each other to split helping the two flags that were raised in my area. I could hear them, to paraphrase "you take that one, I'll take that one" the woman that was supposed to come to me literally WALKED PASSED ME and I had to announce myself for service. 3. housekeeping: they tell you when you check in housekeeping is being done every third day or something but if you want every day you can. we were fine with that just wanted waters and towels replenished. because the hotel is empty, finding housekeeping is a task. I guess I could've called but I didn't because getting someone on the phone all the other times I tried thus far was an irritating task- one day my husband and I were leaving for the pool and spotted a housekeeper in the hall - we talked within listening distance of the housekeeper that I'll meet him at the pool and my husband would ask for waters and towels. upon hearing us, the housekeeper hurriedly went into the room she was cleaning and closed the door before my husband could reach her. 4. the jazz club: went almost every night. I think the second night which would be Wednesday, went at around 7- it was very early barely any guests were there- there was staff and looked like a manager in a jacket standing with their back to the service desk they have in the middle of the area across the stage. As we approached a few staff turned around to acknowledge us- not say hello, can we help mind you, just acknowledge- I had to announce myself even though they clearly knew I was there and the manager didn't turn around at all while I asked for a table- kept leaning on the desk with his back turned I just don't understand this level of service in an empty resort. Someone somewhere is not paying enough attention at baha mar. its a management problem to have this pervasive of a service issue all around the resort . on the very day we checked in Tuesday around 1 there was a man with family shouting about something that had gone wrong and most of the check in staff seemed unbothered to say the least
Read more
Date of stay: February 2021
5 Helpful votes
Helpful
Share
Response from Gerald Ursulet, Other at Grand Hyatt Baha Mar
Responded 4 days ago
Dear magook6217, thank you for bringing these matters to our attention and for sharing your experience with the trip advisor community. We appreciate your taking the time to highlight the service provided by Lydia and the other members of our team who extended their hospitality to you and your family. I am grateful for your constructive feedback with regards to your experience ordering food by the beach, housekeeping responsiveness and service at Jazz bar. Please accept my sincere apologies for these service shortfalls. Rest assured that we take your feedback very seriously and will be discussing your experience with our management team. We will double our efforts in training the team and ensure the positive experience you had with some of our associates is repeated across all areas of the resort. Thank you once again and we sincerely look forward to welcoming you back to our resort. Sincerely, Gerald Resort Manager Grand Hyatt Baha Mar
Read more
Previous
PRICE RANGE
US$270 - US$644 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanBahamasNew Providence IslandNassau
NUMBER OF ROOMS
1799
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Grand Hyatt Baha Mar
Which popular attractions are close to Grand Hyatt Baha Mar?
Nearby attractions include Baha Mar Casino (0.02 km), The Current Baha Mar Gallery & Art Center (0.08 km), and Bond Nightclub (0.2 km).
What are some of the property amenities at Grand Hyatt Baha Mar?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Grand Hyatt Baha Mar?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Baha Mar?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hyatt Baha Mar?
Yes, free parking is available to guests.
What are some restaurants close to Grand Hyatt Baha Mar?
Conveniently located restaurants include Jazz Bar, Cleo Mediterraneo, and Pizza Lab.
Are there opportunities to exercise at Grand Hyatt Baha Mar?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Grand Hyatt Baha Mar have an airport shuttle?
Yes, Grand Hyatt Baha Mar offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hyatt Baha Mar?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt Baha Mar offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Grand Hyatt Baha Mar?
Many travellers enjoy visiting Queen's Staircase (5.9 km), Fort Charlotte (3.8 km), and Fort Fincastle (5.8 km).