Comfort Suites Paradise Island
Comfort Suites Paradise Island
Paradise Island Drive New Providence Island
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Avg. C$388 /night, 3/17 - 3/18
C$478
per night
C$420
per night
C$361
per night
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About
#6 of 13 hotels in Paradise Island
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
All guests of Comfort Suites Paradise Island receive complimentary access to the Atlantis Resort, including Aquaventure Water Park, Tidal River Rapids, Beaches, Pools, Theater, The Dig and other marine habitats. Value Added Amenities include; Complimentary full buffet breakfast, Free Wi-Fi, Free Parking and in-room safes, business center, hospitality room and swim up pool bar. A la carte Lunch & Dinner is available daily at our Crusoe's Restaurant. Comfort Suites Paradise Island is located adjacent to the Atlantis Resort on Paradise Island, which is ten minutes from downtown Nassau and thirty minutes from the Lynden Pindling International Airport.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Beach
Boating
Kids stay free
Parking
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Kids' meals
Outdoor dining area
Vending machine
Swimup bar
Poolside bar
Casino and Gambling
Canoeing offsite
Patio
Water park offsite
Waterslide
Kids pool
Highchairs available
Taxi service
Business Centre with Internet Access
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
24-hour check-in
24-hour front desk
Laundry service
Self-serve laundry
Ironing service
Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Room types
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English
Location
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 90 out of 100
90
Nassau Intl Airport
16.3 km•
See all flights
North Eleuthera Intl Airport
77.2 km•
See all flights
Rental Cars
33 Restaurants
within 0.5 kilometers
Reviews
4.0
3,325 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Comfort Suites Paradise Island is celebrated for providing guests with complimentary access to Atlantis amenities and a free breakfast, though the variety and quality of the morning meal sometimes receive criticism. The cleanliness of the rooms and public areas is widely applauded, yet opinions on the hotel's value are divided due to unexpected fees and some dated accommodations.
While many travelers find the staff to be friendly and helpful, others have encountered long waits and occasional rudeness. The hotel's location near the marina and restaurants is frequently praised, despite mixed feelings about the on-site atmosphere and room conditions.
Location
Convenient
Atmosphere
Mixed
Rooms
Dated
Value
Reasonable
Cleanliness
Spotless
Service
Inconsistent
Amenities
Satisfactory
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Traveller rating
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Detailed Reviews
I traveled to The Bahamas with my family and we had an amazing stay at Comfort Suites. It often gets overlooked when compared to the properties directly on the Atlantis property, but don't count out Comfort Suites. It really is just a few minutes walk from the entrance to Atlantis, even my 5 year old never complained. We filled up on a complimentary hot breakfast every morning, which isn't offered at any of the Atlantis resorts. This allowed us to save so much on food throughout our stay. There were daily offerings of scrambled eggs, waffles, toast, fresh fruit, cereal, assorted pastries, coffee, juice and a rotation of bacon/sausage and hash/grits/potatoes. The staff at Comfort Suites went above and beyond to ensure we enjoyed our time in The Bahamas. Everyone was wonderful, from the managers to the housekeepers. We enjoyed the lemon and cucumber-infused water available in the lobby every day. The beds were comfortable, the rooms were clean and included a mini fridge, coffee maker and microwave. There was also a hair dryer and an iron. Rooms are on the smaller side, but easily accommodated my family of 4. We didn't spend much time in the room anyway. When we arrived we were given our passes for the week for Atlantis, we just had to stop by the desk in the lobby at Atlantis to pick up our wristbands each morning. There was never a line for this, we were able to get them right away each morning. The restaurant on site, Crusoe's, had AMAZING Conch Fritters and offered a 'kids eat free' deal where the kid's meal was free with purchase of an adult entrée. The pool area was clean and never crowded. Towels readily available. We didn't spend much time there as our days were spent at Atlantis but would've been perfect if we needed a little down time. The location worked out perfectly for our excursion to Rose Island with the swimming pigs as the marina was very close - much closer than if we had stayed at one of the Atlantis resorts. I highly recommend considering Comfort Suites if you're looking to explore Atlantis without breaking the bank.
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Date of stay: January 2025Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Donnalee Williams, Other at Comfort Suites Paradise Island
Responded 4 weeks ago
Dear Misty H, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Paradise Island. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Donnalee Williams Executive Assistant to the General Manager Comfort Suites, Paradise Island 242-605-6331
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
The room was quiet, clean, and it worked for 3 family members including my elderly dad. We appreciated the wheelchair accessible routes throughout the hotel. That enabled my dad to also participate in the pool and complementary breakfast buffet. Staff were very welcoming. I’d come back here.
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Date of stay: May 2024Trip type: Travelled with family
Room Tip: If you stay here, you get free entry to the Atlantis water park.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
This is our second time staying at this hotel. We chose this property on price, free breakfast and the amenities provided to access all of Atlantis free of charge. Front desk personnel were always friendly and helpful. The breakfast staff has tremendous work ethic. They are always cleaning, assisting guests and refilling food. The breakfast is a nice offering as it does offer savings over paying for this meal. Access to Atlantis is a quick 10 minute walk. The area around this property is clean and safe. The location also offers walk ability to several restaurants. The downfall to this property is the age and the fact no updates have been performed in the hallways or its rooms. The hallways have a very musty smell. The rooms need to have the larger TVs, bulk amenities and updated light fixtures. Since we enjoyed more time out of our room, we just accepted the “downfalls”.
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Date of stay: October 2024Trip type: Travelled as a couple
Room Tip: There is a compact refrigerator in your room and housekeeping leaves 2 bottles of water each day....
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bedrooms smelled moldy and musty and we were not able to open the sliding patio door for fresh air (it was locked permanently). The bathrooms had brown corners and were functional but really old and gross. The sofa bed is only for small kids. We stayed here on Choice Points for the Atlantis access. With free breakfast we thought it would be a great value - and it was but really not worth the hassle or conditions. Here's why:
Check-in took forever as each person takes at least 15 minutes to check-in and be given an explanation and the line starting at 3 pm is really long. I think we waited about an hour to check-in.
Free Hot Breakfast is served in a very small room and you don't want to sit outside unless you can guard your food from the aggressive birds. Quality was fine and sufficient, not many choices. The process to get Atlantis bands has you walking to the bottom of the Royal (you'll go through the Dig Aquarium to get to the water park) which takes about 8-10 minutes, and then you may wait in a line that is 15-40 minutes long to get your band. Every adult needs their ID (or pic of it) and their orange card from Comfort Suites. This must be done EVERY DAY and is a huge time waste. We had to pay the service charge of ~$50 per person over 11 years per night, even when staying on points, it didn't make it that much cheaper than staying at the Coral at Atlantis with older kids.
Pros: They will hold your luggage on your last day in a secure room which is great. The employees were all kind to us. Bahamians are straight forward in their culture so don't expect Japanese politeness. We had two rooms due to a family of 5 (and relatives) and if I had to do it again, I would book at Harbor or Coral. I did not feel it was worth all the time wasted and the awful rooms for the money that was saved.
Check-in took forever as each person takes at least 15 minutes to check-in and be given an explanation and the line starting at 3 pm is really long. I think we waited about an hour to check-in.
Free Hot Breakfast is served in a very small room and you don't want to sit outside unless you can guard your food from the aggressive birds. Quality was fine and sufficient, not many choices. The process to get Atlantis bands has you walking to the bottom of the Royal (you'll go through the Dig Aquarium to get to the water park) which takes about 8-10 minutes, and then you may wait in a line that is 15-40 minutes long to get your band. Every adult needs their ID (or pic of it) and their orange card from Comfort Suites. This must be done EVERY DAY and is a huge time waste. We had to pay the service charge of ~$50 per person over 11 years per night, even when staying on points, it didn't make it that much cheaper than staying at the Coral at Atlantis with older kids.
Pros: They will hold your luggage on your last day in a secure room which is great. The employees were all kind to us. Bahamians are straight forward in their culture so don't expect Japanese politeness. We had two rooms due to a family of 5 (and relatives) and if I had to do it again, I would book at Harbor or Coral. I did not feel it was worth all the time wasted and the awful rooms for the money that was saved.
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Date of stay: August 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Check-in way early to avoid long lines.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Donnalee Williams, Other at Comfort Suites Paradise Island
Responded Aug 23, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Paradise Island. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your room condition on your recent visit. I have shared your feedback with our Housekeeping Department to better handle these types of situations differently and as we work to improve your comfort in the future. Feedback from our Choice Privileges member on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’ve stayed at Comfort Suites several times in the past, but it’s been a few years since my last visit, and I can honestly say I was not disappointed. Once again, we had an amazing experience. The rooms are spotless, the staff is incredibly friendly and always willing to help with anything we need. Some of the standout features include free Wi-Fi, a delicious complimentary breakfast, and full access to all the amenities at Atlantis.
We usually start our day with the hotel breakfast, then take the short 5-minute walk to Atlantis, where the kids enjoy the rides and attractions. In the afternoon, we head back to Comfort Suites to relax by the pool and enjoy the complimentary rum punch party. We also dined at Carusoe’s, the hotel’s restaurant, and the food was fantastic—especially the conch fritters, which were out of this world!
Comfort Suites is the perfect place for families, and even though my kids are now teenagers, we’ve been coming here since they were little, and they still love it. It’s truly a wonderful spot for a family getaway.
We usually start our day with the hotel breakfast, then take the short 5-minute walk to Atlantis, where the kids enjoy the rides and attractions. In the afternoon, we head back to Comfort Suites to relax by the pool and enjoy the complimentary rum punch party. We also dined at Carusoe’s, the hotel’s restaurant, and the food was fantastic—especially the conch fritters, which were out of this world!
Comfort Suites is the perfect place for families, and even though my kids are now teenagers, we’ve been coming here since they were little, and they still love it. It’s truly a wonderful spot for a family getaway.
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Date of stay: January 2025Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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I stayed two nights in this property mainly due to the fact that it had free access to the Atlantis. Excellent choice because the climate was not the best and the Atlantis has many leisure facilities, such as: water park, casino, various shops and restaurants...Access also includes beach towels, sunbeds on the beach and sunbeds at the pool! 👍
I booked about a month before and a few days before my arrival I checked the availability again and it was almost €250 less ☹️ probably due to the weather not being great... I recommend booking a few days before in periods that are not very crowded, it has many rooms ..
The structure looks quite good. To get to our room there were various corridors to cross with a significant smell of humidity and the carpet on the floor did not allow easy transport of suitcases.
I must say the rooms are comfortable and spacious with a sitting area, always tidy and clean.
There is a nice swimming pool, which I didn't use for the few days I stayed.
Breakfast not the best. For me it was also fine since eggs, bread and bacon were always there, but very little would be enough to make it a more decent buffet... I've never seen waffles like this, they looked like
eraser. ☹️
For lunches/dinners the hotel has a restaurant which I have not tested, but inside and outside the Atlantis there are many solutions, for example: Nobu, ShakeShake, pizza, a restaurant at 70$/p.p with buffet dinner...
Once you arrive here on Paradise Island it will be difficult for you to move except to go to different beaches. One evening around 6pm we wanted to take a walk in the centre, just to see the town too: total desert. Not a soul. 40 minutes on foot to go and 40 to return 🫠
Everything closes at 5pm. At least in January.
Finally, last tip, bring some $ because Uber doesn't exist and the "taxis" that are there don't have pos. From the airport they want at least $50.
P.s: sorry for the papyrus, but that would have been the info I would have liked to read before going!
In conclusion, I would return.
I booked about a month before and a few days before my arrival I checked the availability again and it was almost €250 less ☹️ probably due to the weather not being great... I recommend booking a few days before in periods that are not very crowded, it has many rooms ..
The structure looks quite good. To get to our room there were various corridors to cross with a significant smell of humidity and the carpet on the floor did not allow easy transport of suitcases.
I must say the rooms are comfortable and spacious with a sitting area, always tidy and clean.
There is a nice swimming pool, which I didn't use for the few days I stayed.
Breakfast not the best. For me it was also fine since eggs, bread and bacon were always there, but very little would be enough to make it a more decent buffet... I've never seen waffles like this, they looked like
eraser. ☹️
For lunches/dinners the hotel has a restaurant which I have not tested, but inside and outside the Atlantis there are many solutions, for example: Nobu, ShakeShake, pizza, a restaurant at 70$/p.p with buffet dinner...
Once you arrive here on Paradise Island it will be difficult for you to move except to go to different beaches. One evening around 6pm we wanted to take a walk in the centre, just to see the town too: total desert. Not a soul. 40 minutes on foot to go and 40 to return 🫠
Everything closes at 5pm. At least in January.
Finally, last tip, bring some $ because Uber doesn't exist and the "taxis" that are there don't have pos. From the airport they want at least $50.
P.s: sorry for the papyrus, but that would have been the info I would have liked to read before going!
In conclusion, I would return.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here paid $800 for 2 nights, deffinitely not worth it, breakfast was like prison food, had to go to another hotel nearby to get breakfast. Very pricey and not worth the money, better places to stay round that area for a cheaper price. The Que for breakfast was very long and the food was tasteless and cheap. Staff were rude when checking in and I had to keep asking for help which I was not receiving for the washing machines.
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Date of stay: June 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Breakfast was like prison food, overly pricey for a simple room which you needed to walk miles to...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This place is not great we arrived the first night lucking forward to getting in our own beds, they had no rooms with 3 beds in only a double and a sofa, but we booked for 3 doubles, the next morning we went out then came back and they said we have another room so we went then that room was the same so we complained, we got moved for the 3rd time into a room witch would sleep 4 comfortably, the room was very run down and inadequate the toilet flush was hanging off, there was a clear smell of damp and it stunk but we got on with it and there was poo stains on my sons mattress which we was very unhappy about. let’s begin on the BREAKFAST I would prefer to eat prison food than eat the appealing food they had to offer. The waffles was sour on our first day so my son and daughter wouldn’t touch them for the rest of the stay also the toast was soggy and not cooked, the corn flakes were soft the majority of the time and the fruit was warm. It is not a buffet at all the staff serve it u. While having breakfast the room cleaning trollers we’re going through the room where we would of ate, one morning there was 5 in the space of 15 minutes, we ended up going over to the beautiful Atlantis for breakfast. the receptionist, they were very unhelpful and fake towards us they tried charging my wife extra for no reason. We stayed here 6 years ago and it was 100% better than the rundown unorganised place it is now. The only advantage of staying here is the Atlantis tickets but u have to queue everyday to get ur tickets.
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Stay somewhere else not a great place at all !!!!!!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I am happy we chose Comfort Suites to experience Atlantis. It is in a good location right next to The Coral Towers of Atlantis by Marina Village and another shopping area with a small grocery store and Anthony's restaurant, which we enjoyed and is reasonably priced. It is a 15 min walk to the main pool at Atlantis. We brought a bookbag cooler and packed drinks each day and brought snacks. I was disappointed to find out when we arrived that the policy had changed and you have to obtain a bracelet everyday by the aquarium. However, we noticed the bracelet was the same color on the 2nd day and just kept that one on for the rest of our trip. The hotel is clean and the mattress was comfortable, however the pillows can be upgraded. We were in room 231 which was a great location right in front of the door for the pool/breakfast and the exit is close by as well. If you are a light sleeper I would request a room on the 3rd floor. The breakfast is okay. It the same each day, eggs, waffles, pastries, fruit, toast, sausage, juices...it serves its purpose. My husband did not like the coffee. The pool is warm and felt good after a long day at Atlantis. It wasn't crowded and we enjoyed the music at the pool and nice lounge chairs and towels. The music at the main pool in Atlantis is horrible except for the one day they had a DJ. We did not eat at the hotel. There were 5 of us with the youngest being 17. This hotel might not be ideal with young kids although I don't think Atlantis is for young kids as it is a far walk and there aren't many ramps for strollers. I saw many crying children and burnt out parents. Check in was quick and the cleaning staff was friendly. I recommend a tip jar at breakfast for the workers.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Everyone was so nice at the hotel. The bartenders were very friendly and the food at the restaurant was good. We went for a cheer competition and got put in this hotel as overflow from Atlantis. I will use this hotel again in the future it's a close walk to Atlantis close walk to the beach you get all the amenities of Atlantis two free complimentary bottles of water free breakfast. I would like to give a special shout out to our housekeeper Rhonda she was so friendly and always acknowledged my baby girl and talked to her about her trip. Our room was always spotless she went above and beyond and folded our clothes that we had in the bathroom. I would recommend this hotel to all my friends.
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Date of stay: May 2023
Value
Location
Service
Room Tip: If you go to Atlantis go early to get your wristbands you have to wait in line for a while.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Donnalee Williams, Other at Comfort Suites Paradise Island
Responded May 10, 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Paradise Island. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In such a warm climate the water doesn't really need any extra heating
There may be a few rooms that you enter on a window-lined corridor. I wouldn't bother.
The teen nightclub is on a first come first serve basis and you have to sign up in advance for a spot. I think preference would be given to people at the Atlantis and then opened up if there is room to others.
I did use the laundry - coin operated, quarters, I think. Detergent was available as well. Easy to use
…
"Avoid rooms 100/101/200/201/300/301 by the noisy elevators. Skip the pool at the hotel and take your pass to Atlantis for their pools."Read full review
"Have sturdy sandals- the walk through Atlantis to the water slides is far. Anthony's has a great happy hour, BOGO free😊"Read full review
…
PRICE RANGE
C$345 - C$598 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort suites paradise island hotel paradise island, comfort suites bahamas, paradise island comfort suites, comfort suites atlantis, comfort suites nassau
LOCATION
CaribbeanBahamasNew Providence IslandParadise Island
NUMBER OF ROOMS
223
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Comfort Suites Paradise Island
Which popular attractions are close to Comfort Suites Paradise Island?
Nearby attractions include Kay's Fine Jewelry (0.2 km), Marina Village (0.2 km), and Cabbage Beach (0.4 km).
What are some of the property amenities at Comfort Suites Paradise Island?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Comfort Suites Paradise Island?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Suites Paradise Island?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Comfort Suites Paradise Island?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Suites Paradise Island?
Conveniently located restaurants include Cafe Martinique- Atlantis Paradise Island, Jimmy Buffett's Margaritaville, and Nobu.
Are there opportunities to exercise at Comfort Suites Paradise Island?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Comfort Suites Paradise Island?
Yes, laundry service and self serve laundry are offered to guests.
Does Comfort Suites Paradise Island offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Comfort Suites Paradise Island?
Many travellers enjoy visiting Queen's Staircase (2.1 km), Fort Charlotte (4.2 km), and Fort Fincastle (2.3 km).
Does Comfort Suites Paradise Island have any great views?
Yes, guests often enjoy the city view available here.