I really enjoyed our stay at the Cove, but the party atmosphere at the pool was a little too much for me. Very Jersey Shore type feel.. a lot of 40 and 50-something people getting extremely drunk, topless, screaming and yelling, profanity, LOUD blaring music, etc. I watched the poor hotel staff guide a drunken man back to his room around 3 p.m. one day. I prefer a quieter resort atmosphere. This is just a personal preference, so if you are looking to party, this is a a good resort for you. Pros - The service was very good, and the hotel interiors are beautiful. Every employee we met was gracious and accommodating. The beach and pool are both beautiful. The food at the restaurants (we ate Carmines, Nobu, Olives, Sea Glass and the pool) was all good. Portions are huge, so would recommend sharing. Cons- Our room was dusty. We definitely got the impression that it had been cleaned prior to the pandemic closures, and they hadn't done a deep clean since. (Daily housekeeping was very good though - always prompt and reliable) The ice machines were broken on multiple floors and so I was constantly on the hunt for ice and cold water. There are water machines on each floor, but the water tasted terrible and was not cold. The Cove beach had NO beach chairs or service. I really felt they should have offered that to the guests. The only beach chairs were reserved for the cabanas. The beach chairs on the adjacent beaches were not that nice, and there were no umbrellas. It really was a beautiful resort with great service. Some minor issues, but nothing major. Just as a personal preference, this was not the resort atmosphere for me.…
The Cove is an amazing resort with breathtaking views. It’s truly relaxing with island breezes going throughout the property. The decor and ambience throughout is exactly the type of hotel I love when we are vacationing. This is now our favorite resort... we’ve been to many high end resorts worldwide. We were fortunate to meet Nasette who is the director of VIP services who made our stay a memorable and luxurious experience. We had a minor glitch checking in which was remedied very quickly. From then on it was amazing. Nasette checked on us everyday, almost like having a personal concierge. The rooms and bathroom are large, so wonderful to see the ocean views upon waking up. Yes, the restaurants are a little pricey but definitely worth checking out. Our prices are similar to home so not a big deal. The staff was very friendly and welcoming! My thing is if you’re friendly to the staff they will reciprocate ten times fold . We had lunch at poolside SIPSIP, fun vibe with music in the background. Dinner at Fish was very good... get the scallops. We went mostly for lunch and dinner at the Marina Village, take the shuttle there. Carmines was great and also Seafire. Keep in mind the portions are big so you can share the entree. Also try the Fish Market for authentic food. Take a snorkeling and sailing tour at Seahorse. Very relaxing sailing along the bay. All in all a great vacation and hated to leave. Pick the Cove for a more luxurious and more secluded hotel away from the hustle and bustle of the other hotels nearby. …
I recently took. trip to the Atlantis in the Bahamas. We travel there every year. However, this year different due to the covid pandemic. I feel that going to the Bahamas was safe and the Cove was extremely clean and the hotel and staff members took extra precautions to follow all covid guidelines. The staff was friendly and extra nice. There is is server at the Cove pool her name is Nicole. She was fantastic and made our trip pleasurable and served us daily. She went above and beyond for us. I would recommend if your looking to get away during trying times to give the Cove at Atlantis a try.
Amazing service by the staff at the Reef pool area! Specifically Nicole. She was friendly, attentive, helpful and accommodating. The entire week was made better by Nicole! When we return we will ask for Nicole!
I love the cove and Atlantis met the most amazing people !!! The manager Carey is so sweet and the most hospitable person ever !! If you go to the pool make sure u ask for shanti and seanie !!! Best staff ever and we had so much fun we were gonna go to sls for the day but ended up coming back just for the staff !!!
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