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The Reef Atlantis, Autograph Collection

Travellers' Choice award winner
16/05/2017 17/05/2017
1 room 2 adults 0 children
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The Reef Atlantis, Autograph Collection
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1,548 Reviews from our TripAdvisor Community

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There are newer reviews for The Reef Atlantis, Autograph Collection
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Showing 1,419: English reviews
Reviewed 1 week ago via mobile

Came here on a family holiday with my wife and three children. Overall the Reef is an owner hotel meaning that some of the facility are only available to the actual owners which was not clear when we booked (the fitness center for example is not accessible on site). The Reef has a kids friendly pool which is fine for...

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Helpful?
1Thank Jeremy R
AtlantisBahamasTeam, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi Jeremy R, We are disappointed that your time at The Reef did not live up to your personal expectations. We are always listening to guest feedback and take all concerns seriously. Atlantis strives to deliver amazing experiences to all guests of different budgets, including various accommodation options and Dining Plans. We hope these accommodation options, dining plans, and our...

Wonder Lake, Illinois, United States
Reviewed 2 weeks ago via mobile

My beefs with the Reef 1. Housekeeping left a piece of bacon in the hallway for almost 3 days!! Like a giant piece of bacon, not just a crumb! 2. Chewed gum everywhere! Stop selling gum and keep your resort clean! 3. Cracked cooktop. I paid over $1500 a night for a cracked cooktop?! 4. Broken drawer handle. Again the...

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Helpful?
3Thank Rocky D
AtlantisBahamasTeam, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi Rocky D, We are disappointed to hear about your experience at The Reef. We listen to all of our guest feedback and we will be sure to share your comments with our internal team as we look to maintain Atlantis at the highest standards for our guests. We strive to deliver the best experience and value-add for our guests’...

New Palestine, Indiana
Reviewed 2 weeks ago

We have been visiting Atlantis for 20+ years. We started out staying in the Coral Towers and then moved up to the Royal after it was added. This was our first time at The Reef. We had a beautiful Ocean View Suite. The room was fabulous, the pool area was quiet and very relaxing! The shuttle made it so convenient...

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Helpful?
Thank David H
AtlantisBahamasTeam, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi David H, We are happy to hear that you loved your time at The Reef! We do value your loyalty to Atlantis over the years and it sounds like the view from your room at The Reef was outstanding. For those reading this review, The Reef is our residential luxury property with home-like amenities such as an in-room kitchen...

Minnesota
Reviewed 3 weeks ago via mobile

This was our first visit to Atlantis and overall it was a very good vacation. The Reef is a nice property although it is a hike to get to the water park. It was also very crowded and so if you want a good spot at the pool or beach you need to get there very early. Food and beverage...

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Helpful?
Thank Casey S
Atlantis M, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi Casey S, Thanks for sharing your fun at The Reef! We are happy to hear that you had a great first visit to paradise and it sounds like you and your family had a blast at Aquaventure. In response to feedback from our guests, we’ve implemented new dining plans inclusive of tax and gratuities that also feature a wide...

Chicago, Illinois
Reviewed 3 weeks ago

We were upgraded to The Reef, it is a lovely property a bit away from the hustle and bustle of the rest of the resort, but within short walking distance or shuttle ride from the main resort. Our room had beautiful views of the Ocean, and was very relaxing. The room was an upgrade from the rest of the older...

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Helpful?
Thank Sheryl357
AtlantisBahamasTeam, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi SherylP123, It was a pleasure welcoming you to The Reef! We are delighted to hear that you found our property to be so lovely and it sounds like The Reef, our residential luxury tower with home-like amenities such as an in-room kitchen and microwave, was the perfect fit for your needs. For those reading this review, Atlantis has 5...

The Woodlands, Texas
Reviewed 3 weeks ago

Fantastic resort, my family have gone there for a few years now, soooo much to do for teenage kids. The resort was 5 star in all aspects. Bonus was the sports book during the NCAA men's basketball tourney. Rooms and service first class.

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Helpful?
Thank Skeeter11111
AtlantisBahamasTeam, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi Skeeter111111, Thanks for joining us at The Reef! We are delighted to hear that you had a five-star family vacation with us and we do value your loyalty to Atlantis over the years. For those reading this review, sports fans reach higher limits at the Atlantis Race and Sports Book, a 6,860 square-foot sports wagering environment equipped with a...

Atlantic Highlands, New Jersey
Reviewed 3 weeks ago

the space was wonderful however furniture was stained and rooms needed updating as far as carpets and furniture. the rooms were not cleaned well either. they mentioned they will be updateing soon and i look forward to returning when they do. Water park was great. Make dinner reservations ahead of time things were booked up and eating without a reservation...

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Helpful?
1Thank caroljune2017
AtlantisBahamasTeam, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi caroljun2017, We are pleased that you enjoyed our property, but we do understand that not all of your time with us lived up to your personal expectations. Please know that in the past year, Atlantis launched four different renovation projects in order to improve the guest experience and upgrade property offerings to guests, including updates to Poseidon’s Table (formerly...

Rocky River, Ohio
Reviewed 3 weeks ago via mobile

So we were pretty impressed by the overall accommodations. Most of the staff was very friendly. The Bahamian people are super kind and very hospitable. Thought the prices in the restaurants were insanely expensive. Our room rate was $550 a night. Which also was rather expensive. It would've been nice had the hotel staff told us don't drink the water....

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Helpful?
1Thank MaryFrancesW2013
AtlantisBahamasTeam, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi Mary FrancesW2013, Thank you for joining us at The Reef! We are pleased to hear that you were impressed with both our property and our staff and please know, our resort fee includes access to Aquaventure water park, our marine habitat (14 lagoons with various marine life), The Dig, fitness center, 2 bottles of water daily, and in-room and...

Dubai
Reviewed 3 weeks ago

I have stayed at the reef Atlantis for 4 nights. The welcoming methods was normal without any introduction or a map regarding the hotel location on the resort or facilities available to the guest. Just watch out with what they hold on the credit card. As the information that was said on check in was discovered after the bank called...

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Helpful?
3Thank Noble7818
AtlantisBahamasTeam, Manager at The Reef Atlantis, Autograph Collection, responded to this review

Hi Noble7818, We are pleased that you enjoyed your room at The Reef, but we do understand that not all of your experience lived up to your personal expectations. Atlantis prides itself on being a destination filled with activities for guests of all ages and we strive to provide the best experience to every guest, which includes offering new and...

Reviewed 3 weeks ago via mobile

I came with my three kids, my friend and her children for an eight day stay. Kind ages 12-4. I could not say enough good things about this resort and hotel. Me and my friend we each had a one bedroom suit which was specious, very clean and had a modern feel to it. There are few beaches on the...

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Helpful?
1Thank Olga K

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16/05/2017 17/05/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located directly on Paradise Beach, guests of The Reef Atlantis enjoy miles of white sand and ocean in their backyard with all the wonder and excitement of Atlantis on their front doorstep. The Reef features studios, one and two bedroom suites that offer all the conveniences of home with a full kitchen or kitchen area complete with linens, cookware, table settings, refrigerator and private balconies with water views. Guests of The Reef enjoy a semi-private pool, shared only with The Cove Atlantis and a Starbucks lounge. ... more   less 

Additional Information about The Reef Atlantis, Autograph Collection

Address: 1 Casino Drive, New Providence Island
Region: Caribbean > Bahamas > New Providence Island > Paradise Island
Price Range: $636 - $1,127 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Reef Atlantis, Autograph Collection 4.5*
Number of rooms: 497
Reservation Options:
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Also Known As:
The Reef Atlantis Hotel Paradise Island
Reef Atlantis Paradise Island
The Reef Atlantis, Autograph Collection Paradise Island, Bahamas
Hotel Style:
#1 Romantic Hotel in Paradise Island
#2 Casino Hotel in Paradise Island
#2 Family Hotel in Paradise Island
#3 Luxury Hotel in Paradise Island
#3 On the Beach Hotel in Paradise Island
#3 Spa Hotel in Paradise Island
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Questions & Answers

Here's what travellers have asked, with answers from The Reef Atlantis, Autograph Collection staff and other travellers.
74 questions
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Questions? Get answers from The Reef Atlantis, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Floor 10 or above for view, ocean view facing the pools.”
  • 10th floor ocean view
Hoffiestrip, 24 Apr 2017 | Read review
“Splurge for the Ocean View -- Harbor View is nice, but you also get some of the parking lot view, which means car alarms might wake you up (even when you're 14 floors up!).”
ChasDC, 19 Apr 2017 | Read review
“Ask for a high floor”
YairK_13, 16 Apr 2017 | Read review
“high floors are better for less noise.”
caroljune2017, 3 Apr 2017 | Read review
“One improvement could be the comfort of the pullouts. Disney has great pullouts. These, not so much. ”
nicolewhite1314, 21 Mar 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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