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The Reef Atlantis, Autograph Collection

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1,548 Reviews from our TripAdvisor Community

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Showing 1,419: English reviews
Miami, Florida
Reviewed 19 August 2014

Stayed at the reef one night for business in July. I rented a studio suite which was $700 inclusive of all the taxes and fees. The room was not worth that kind of money but it was a nice suite. Large bathroom and jacuzzi tub. Bedroom had a king bed and a kitchenette area with small dishwasher, two burner stove,...

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Thank Kristina189
Oakland,New Jersey
Reviewed 18 August 2014

This was my third visit to Atlantis. We took the kids when they were very young and once more as they are now teenagers. Honestly they enjoyed the beach and the pools more than the other attractions. We did not do to meal plan and I have no regrets . I liked the flexibility of choosing the restaurants and also...

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2Thank Pharmdoc-1
Reviewed 18 August 2014 via mobile

I couldn't wait till I get home to write the review.... We stayed at the reef from the 12/8 till the 18/8. First of all the staff in general are so mean and rude most of the time no one at the concierge desk, price for quality is bad, the food is very expensive and not that good. At the...

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7Thank Nicolas K
Los Angeles, California
Reviewed 13 August 2014

Everything about this hotel is about how to milk the customer, saying it nicely! Service, forget it, their attitude is you are stuck here so deal with it. Yes, paradise island is nice, but stay away from this hotel, prices are super high even for rich people, service is not good and food quality is bad.

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4Thank Johnracey
Trumbull, Connecticut
Reviewed 13 August 2014

I would defiantly recommend staying here. It is one of the nicest places I've ever been to. I found no problems, except I do not like the Point Restaurant. Horrible service, food and live music there. All other restaurants are great, especially Mosaic, Mesa Grill and Cafe Martinique. The Reef private beach and pool are much nicer than the beach...

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1Thank Stephanie1211
Dallas, Texas
Reviewed 13 August 2014

We stayed here for 10 days with our 4 kids and another couple with 2 kids. There was always plenty to do and the food was good. We have scheduled to return Christmas of this year, it was that good. We are taking some extended family this time and looking forward to it. Negatives- Initially, we had some trouble with...

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1Thank KaTrina-Yadro
Philadelphia, Pennsylvania
Reviewed 11 August 2014

We stayed in a one bedroom suite which had a nicely appointed kitchen equipped with fairly large stainless steel fridge, dishwasher, sink and a 4 burner cooktop. There were cooking utensils available and china stocked in the cabinets meant for 4 persons. The kingsize bed was a bit too firm for us but the pullout sofa bed was comfortable as...

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2Thank Theresa104
Dallas, Texas
Reviewed 10 August 2014

Upon arriving at The Reef at the Atlantis, we found that we had a problem with our reservations. Christopher Minnis at the front desk was a savior. It was a stressful situation with our third party booking but he handled the situation with class. I have not had better service from the front desk and bell staff at Ritz Carlton...

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Thank Meanjujubean
Key West
Reviewed 9 August 2014

After reading scores of reviews I thought I would add my two cents to families traveling with kids. We have girls ages 7 and 9. To add perspective we live on a resort island and would not of been here except for our kids and the water park. Also I was relieved not to be going to Disney. We chose...

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7Thank eywphm
Washington DC, District of Columbia
Reviewed 7 August 2014

My family of four stayed in the King junior suite. Not our choice. I had booked a 1 BR premium unit and was given the junior suite as a "comp" due to a power outage. Note the bathroom is surrounded by frosted glass including a large open frosted window to the unit. Perhaps great for a romantic weekend for two;...

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Thank KayBee698

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located directly on Paradise Beach, guests of The Reef Atlantis enjoy miles of white sand and ocean in their backyard with all the wonder and excitement of Atlantis on their front doorstep. The Reef features studios, one and two bedroom suites that offer all the conveniences of home with a full kitchen or kitchen area complete with linens, cookware, table settings, refrigerator and private balconies with water views. Guests of The Reef enjoy a semi-private pool, shared only with The Cove Atlantis and a Starbucks lounge. ... more   less 

Additional Information about The Reef Atlantis, Autograph Collection

Address: 1 Casino Drive, New Providence Island
Region: Caribbean > Bahamas > New Providence Island > Paradise Island
Price Range: $636 - $1,128 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Reef Atlantis, Autograph Collection 4.5*
Number of rooms: 497
Reservation Options:
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Also Known As:
The Reef Atlantis Hotel Paradise Island
Reef Atlantis Paradise Island
The Reef Atlantis, Autograph Collection Paradise Island, Bahamas
Hotel Style:
#1 Romantic Hotel in Paradise Island
#2 Casino Hotel in Paradise Island
#2 Family Hotel in Paradise Island
#3 Spa Hotel in Paradise Island
#3 On the Beach Hotel in Paradise Island
#3 Luxury Hotel in Paradise Island
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Questions & Answers

Here's what travellers have asked, with answers from The Reef Atlantis, Autograph Collection staff and other travellers.
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Questions? Get answers from The Reef Atlantis, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Floor 10 or above for view, ocean view facing the pools.”
  • 10th floor ocean view
Hoffiestrip, 24 Apr 2017 | Read review
“Splurge for the Ocean View -- Harbor View is nice, but you also get some of the parking lot view, which means car alarms might wake you up (even when you're 14 floors up!).”
ChasDC, 19 Apr 2017 | Read review
“Ask for a high floor”
YairK_13, 16 Apr 2017 | Read review
“high floors are better for less noise.”
caroljune2017, 3 Apr 2017 | Read review
“One improvement could be the comfort of the pullouts. Disney has great pullouts. These, not so much. ”
nicolewhite1314, 21 Mar 2017 | Read review
5 of 5