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Atria Hotel Gading Serpong

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382 Reviews from our TripAdvisor Community

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There are newer reviews for Atria Hotel Gading Serpong
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Showing 265: English reviews
Tangerang
Reviewed 2 weeks ago

I Stay For three days and attended for meeting too . Good place for relax after meeting. Meeting Room's is comfort & i fell homey. The staff are friendly and helpful. Have variatif menu for coffee break.

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Helpful?
Thank Friska S
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Dear Friska S, Thanks for sharing your experience of having residential meeting in Atria Hotel Gading Serpong. We are glad to know that our facilities and services are at your expectation and according to your need as well. We will always maximize our efforts to keep them at highest standard. Thank you and looking forward to your visit again to...

Petaling Jaya, Malaysia
Reviewed 2 weeks ago

Breakfast spread was really good and the staff was very attentive.. Love the hospitality and the help from the staff and their friendliness.. Really helpful when I asked for restaurant recommendations eg seafood restaurant

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Helpful?
Thank najwaH
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Dear najwaH, We thank you for sharing with us your experience of stay in Atria Hotel Gading Serpong. We are glad to know that our product, services and staffs are at your expectation and need. We will always try our best to keep them at highest standard for all of our guest. Thank you and looking forward to extend our...

Reviewed 3 weeks ago

I stayed here for three days for my business trip. Pros: Employees are very hospitable and nice. Receptionists are very fluent in English. The place is so near a superb shopping mall: Summercon Serpong mall (SSM) . The mall is a one-stop shop from nice beers and restaurants to shopping and groceries. the restaurants are great. The area seems pretty...

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Helpful?
Thank Edcer L
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Dear Edcer L, We thank you for sharing with us your experience of stay in Atria Hotel Gading Serpong. I found that your stay with us was not a pleasant one, we do apologize for this matter. We will take serious action towards the inconsistent service in our hotel. We can make sure that this will not happen again in...

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

I've experienced a pleasant stay at the Atria Hotel. The staff are friendly and helpful, and the surroundings are very pleasant. The food selection is great. Very convenient, accessible to shopping mall.

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Helpful?
Thank salizaj2016
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Dear salizaj2016, We thank you very much for sharing with us your experience of stay in Atria Hotel Gading Serpong. We are happy to know that your stay with us was a pleasant one and as well the product and services are at your expectations. Thank you and looking forward to extend to you our service again in our hotel...

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

Walking distance to nearby mall, pub/lounge. Clean. Bed and pillows are good qualities. Good place to relax after a hectic day. Could hang out by the hotel lounge or nearby mall and pubs. Would definitely be back again.

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Helpful?
Thank AllanTanabe
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Hello AllanTanabe, We thank you for sharing with us your experience of stay in Atria Hotel Gading Serpong. We are glad to hear that the facilities and services provided are at your expectation and needs. We will always try to keep them at highest standard. Thank you and looking forward to your visit again in the near future. Sincerely yours,...

Reviewed 3 weeks ago via mobile

Our 3 days 2 nights stay at Atria Hotel Gading Serpong was fantastic! Great Points: 1) Check in and out was speedy. 2) Reception spoke proficient English. 3) Lovely hotel frontage. 4) Buffet breakfast had a variety of choices of food and beverages (including a wide range of fresh juice). 5) Staff courteous, hospitable and very polite. 6) Centrally located...

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Helpful?
Thank FloFredC
Kuala lumpur
Reviewed 3 weeks ago

Overall experience was great. The only problem is the cigarette smell from the central air vent which I believe someone was smoking in the other room. Location wise is ok, there are shopping malls nearby.

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Helpful?
Thank A Yap T
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Dear A Yap T, Thank you for sharing with us your experience of stay in Atria Hotel Gading Serpong. We learnt that your stay with us was an unpleasant one due to cigarette smell. We are taking seriously this matter and we have major plan to relocate the smoking floor and as well re-arrange the air circulation. we apologize for...

Reviewed 4 weeks ago

Great service, big nice rooms and bathrooms. Staff was absolutely great. Walking distance to Summarecon Mall and to shuttles that take you to Jakarta (45 minutes drive) Swimmingpool was very small though.

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Helpful?
Thank Omar M
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Dear Omar M, Thanks for sharing with us your experience of stay in Atria Hotel Gading Serpong. We are happy to know that what we provide in the hotel is at your expectation and need. In regards to swimming pool, this has been in our major plan to relocate the recreation area to ground floor where the pool would be...

Jakarta, Indonesia
Reviewed 4 weeks ago

Hotel room insulation is not good. Noise of cleaning service from lobby, some knocking like minor renovation sound. Room airconditioning is not adequate. Physical room interior is not expected from a 4-star hotel. But anyway, the food is good.

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Helpful?
Thank andreassC2773VQ
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Dear andreassC2773VQ, Thanks for sharing with us your experience of stay in Atria Hotel Gading Serpong. We do appreciate your constructive comments regarding the hotel condition. We will take necessary action to reduce the noise which might come from the radio (used by staffs) or from the on going project. Thank you for your comment and hope that we could...

Manitou Springs, Colorado
Reviewed 4 weeks ago

Stayed here for one month and loved every day. Staff was fantastic and very friendly! The people gave very personal service, remembered my name, treated me like family. Everything was great, made the trip that much better.

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Helpful?
Thank Islandjeeper
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Hello Islandjeeper, Thanks for sharing with us your experience of stay in Atria Hotel Gading Serpong. We are happy to know that you really enjoyed your stay with us. We do hope that we could meet again some time in the future. Best regards, Anton GM

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Atria Hotel Gading Serpong, a modern and stylish 4-star business hotel committed to the highest international standards and a wide range of services and facilities to suit the needs of frequent business travelers. Located in the heart of CBD Serpong and close to the Jakarta - Banten toll road the hotel is in an ideal location to serve businesses in West Jakarta, Serpong and Tangerang. Soekarno-Hatta International Airport can easily be reached within 25 minutes and Serpong's Shopping Mall and Entertainment Complex is adjacent to the hotel enabling guests to benefit from a wide range of services and facilities within walking distance. ... more   less 

Additional Information about Atria Hotel Gading Serpong

Address: Jl. Boulevard Gading | CBD Gading Serpong, Lot # 2, Tangerang 15810, Indonesia
Region: Indonesia > Java > Banten Province > Tangerang
Price Range: $53 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atria Hotel Gading Serpong 4*
Number of rooms: 173
Reservation Options:
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Also Known As:
Aston Paramount Serpong Hotel Tangerang
Hotel Style:
#3 Spa Hotel in Tangerang
#3 Luxury Hotel in Tangerang
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Questions & Answers

Here's what travellers have asked, with answers from Atria Hotel Gading Serpong staff and other travellers.
3 questions
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Hyderabad, India
over a year ago
Hyderabad, India
over a year ago

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Questions? Get answers from Atria Hotel Gading Serpong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“highest floor available, to get nicer view of the town”
 of 5 bubbles indrakm, 22 Sep 2016 | Read review
“Choose a room on the opposite side from the road that has some noise.”
 of 5 bubbles dimkan41, 17 Sep 2016 | Read review
“there are 2 wings one Hotel and the other is Residence , choose later if with family”
 of 5 bubbles adlogic, 11 Sep 2016 | Read review
“Nice view with huge window for rooms facing the direction of the main lobby. Always great for higher floor.”
 of 5 bubbles naylork, 10 Sep 2016 | Read review
“No comment”
 of 5 bubbles weechongteik, 1 Jun 2016 | Read review
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