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Atria Hotel Gading Serpong

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Atria Hotel Gading Serpong
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428 Reviews from our TripAdvisor Community

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Showing 283: English reviews
Singapore, Singapore
Reviewed 29 October 2016

It's a good place to stay for a short business trip. The staff is friendly and welcoming. The check-in and check-out process are fast. The facility is slightly old. My room seems to be a smoking room so I could smell smoking smell.

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Helpful?
Thank 147nguyenanhl
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Hello 147nguyenanhl, Thanks for sharing with us your experience of stay in Atria Hotel Gading Serpong. We are glad to know that in general you like our hotel. In regards to your room, we would appreciate if you could inform us in advance your preferences so that we could choose the right room according to it. Or you may inform...

Reviewed 24 October 2016

All Excellent, nice bedroom design, but 1 missed that card place in lift didn't work. The location is very near to the city, beside the hotel there is a mall, and shopping place like minimarket. And easy to find public transportation like taxi, uber, etc.

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Helpful?
Thank Budiarto K
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Hello Budiarto K, Thanks for sharing your experience of stay in Atria Hotel Gading Serpong. We are happy to know that our product and services are at your expectation and need. In regards to the key machine in the lift, we have fixed it already. It is part of our security standard that we have to implement. Thank you and...

Jakarta, Indonesia
Reviewed 17 October 2016

I stay in Atria hotel for business trip from September 2016. The room was clean, service was good and the staff very friendly. Since atria located in the central of Gading Serpong area, there are many restaurants and also near Summarecon Mall Serpong.

Review collected in partnership with this hotel
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Helpful?
1Thank lim_yeremia
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Dear lim_yeremia, Thanks for sharing with us your experience of stay in Atria Hotel Gading Serpong. We are glad to know that our product and services are up to your expectation and needs. We will always put our efforts to make them at highest standard. We thank you and looking forward to your visit again to Atria Hotel Gading Serpong...

Jakarta
Reviewed 17 October 2016

i like hotel concern of my comfortable stay there , but somtimes they forgot constant to serve even my room book a month ahead but they still forgot to remark to range good room . Its like still get twin bed even i sleep alone, AC did not work well sometimes , etc. Actually i like this hotel just concern...

Review collected in partnership with this hotel
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Helpful?
Thank lin559
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Dear lin559, Thanks for sharing your experience of stay in Atria Hotel Gading Serpong and thank you for being our loyal guest. I have reviewed your constructive comment and very concern about it. We do apologize as we should have double checked your preference before your arrival. Action has been taken concerning this issue and trust that your upcoming reservation...

Taichung
Reviewed 17 October 2016

Pretty meh experience overall. I cannot believe a few of the things in the hotel. I got room service, food was that good. Elevator experience was a real pain. Breakfast buffet was pretty good and excellent service there.

Review collected in partnership with this hotel
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Helpful?
Thank O1566NIjonathanl
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Dear O1566NIjonathanl, Thank you for sharing your experience of stay in Atria Hotel Gading Serpong. We are glad to know that you like our services and the food as well. We appreciate your constructive comment over the elevator. We will do our best to improve it where we actually is on progress to re-do the interior and fixing the sensor...

Philadelphia, Pennsylvania
Reviewed 15 October 2016

Every employee I encountered at the Atria was incredibly friendly. I know they were working and that being hospitable is their job, but they seemed genuinely glad to see me! My room was clean and comfortable, and the price was very reasonable. I would definitely stay at the Atria again.

Review collected in partnership with this hotel
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Helpful?
Thank jesses404
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Dear jesses404, Thanks for sharing your experience of stay in Atria Hotel Gading Serpong. We are happy to know that our product and services are up to your expectation and needs. We will always put maximum effort to keep them at highest standard. Thank you and looking forward to your visit again to our hotel in the near future. Best...

Manila, Philippines
Reviewed 29 September 2016

Love the location and the rooms. Very convenient and quiet. Staff is very friendly and accommodating. Will have to try out the pool, spa and fitness on my next visit. Highly recommended and a good escape from Jakarta traffic!

Review collected in partnership with this hotel
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Helpful?
Thank mannix050569
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Hi mannix050569, Thanks for sharing your experience of stay in Atria Hotel Gading Serpong. We are glad that your stay with as was a memorable one. We appreciate for recommending us as well. Thank you and looking forward to your next visit again in the near future. Best regards, Anton GM

Reviewed 27 September 2016 via mobile

In these hotels, there are lots of good facilities in here, suchas gym, swimming pool, restaurant and also spa in here. Besides, this hotel could also attend some events which were also important like having a birhday party or celebration of wedding or any other events could be celebrated in here... Furthermore, I felt so enjoy and comfortable staying in...

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Helpful?
Thank Richard W
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Hi Richard W, Thanks for sharing your experience of stay with us in Atria Hotel Gading Serpong. Our appreciation as well for exploring the hotel facilities, we are glad to know that they are up to your expectation and need. Thank you and looking forward to serve you again in the near future in Atria Hotel Gading Serpong. Best regards,...

Jayapura, Indonesia
Reviewed 22 September 2016

Near the shopping center , summarecon mall serpong, central of gading serpong, near business area, comfort and cozy room, delightful breakfast, but the swimming pool is to small for 4th star hotel, overall is nice hotel.

Review collected in partnership with this hotel
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Helpful?
Thank dodiwardana
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Dear dodiwardana, Thanks for sharing with us your experience of stay in Atria Hotel Gading Serpong. We are happy to hear that our product and services are up to your expectation. In regards to the swimming pool we are now on progress with our general plan on renovation which includes recreational facility. However it of course takes time for implementation....

Bandung, Indonesia
Reviewed 22 September 2016

It looked like 5-star hotel from their website. But in my opinion, this is 4-star hotel or even lower. Not because of the service they delivered, but due to the limitation of its facilities. If you are looking a place just to spend the night on business days and do not care about hotel facilities, you might just fine. But...

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Helpful?
1Thank Indra M
AntonSusanto-GM, General Manager at Atria Hotel Gading Serpong, responded to this review

Dear Indra M, Thanks for sharing with us your experience of stay in Atria Hotel Gading Serpong. We do appreciate your constructive comments regarding limited facilities in our hotel and as well as the positive comments over services, food and the wifi. We are now on progress to develop further the hotel facilities which later on allow our guests to...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Atria Hotel Gading Serpong, a modern and stylish 4-star business hotel committed to the highest international standards and a wide range of services and facilities to suit the needs of frequent business travelers. Located in the heart of CBD Serpong and close to the Jakarta - Banten toll road the hotel is in an ideal location to serve businesses in West Jakarta, Serpong and Tangerang. Soekarno-Hatta International Airport can easily be reached within 25 minutes and Serpong's Shopping Mall and Entertainment Complex is adjacent to the hotel enabling guests to benefit from a wide range of services and facilities within walking distance. ... more   less 

Additional Information about Atria Hotel Gading Serpong

Address: Jl. Boulevard Gading | CBD Gading Serpong, Lot # 2, Tangerang 15810, Indonesia
Region: Indonesia > Java > Banten Province > Tangerang
Price Range: $63 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atria Hotel Gading Serpong 4*
Number of rooms: 173
Reservation Options:
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Also Known As:
Aston Paramount Serpong Hotel Tangerang
Hotel Style:
#4 Spa Hotel in Tangerang
#4 Luxury Hotel in Tangerang
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Questions & Answers

Here's what travellers have asked, with answers from Atria Hotel Gading Serpong staff and other travellers.
3 questions
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Hyderabad, India
over a year ago
Hyderabad, India
over a year ago

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Questions? Get answers from Atria Hotel Gading Serpong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“highest floor available, to get nicer view of the town”
 of 5 bubbles indrakm, 22 Sep 2016 | Read review
“Choose a room on the opposite side from the road that has some noise.”
 of 5 bubbles dimkan41, 17 Sep 2016 | Read review
“there are 2 wings one Hotel and the other is Residence , choose later if with family”
 of 5 bubbles adlogic, 11 Sep 2016 | Read review
“Nice view with huge window for rooms facing the direction of the main lobby. Always great for higher floor.”
 of 5 bubbles naylork, 10 Sep 2016 | Read review
“No comment”
 of 5 bubbles weechongteik, 1 Jun 2016 | Read review
5 of 5