We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
2017-08-06 2017-08-07
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Mercure Serpong Alam Sutera

    Kav 23 Jl Alam Sutera Boulevard, Tangerang 15325, Indonesia
    Save
    Best prices for your stay
    2017-08-06 2017-08-07
    US$99
    US$55
    SAVE US$44
    US$99
    US$55
    SAVE US$44
    US$99
    US$55
    SAVE US$44
    Traveller (259)
    Room & Suite (74)
    Dining (25)
    Hotel Novotel Tangerang
    477 reviews
    #1 of 51 hotels in Tangerang
     
    Atria Hotel Gading Serpong
    514 reviews
    #3 of 51 hotels in Tangerang
     
    Ara Hotel Gading Serpong
    504 reviews
    #5 of 51 hotels in Tangerang
     
    Hotel Santika Premiere ICE BSD City
    144 reviews
    #13 of 51 hotels in Tangerang
     
    Overview
    • Excellent36%
    • Very good46%
    • Average13%
    • Poor4%
    • Terrible1%
    Travellers talk about
    “living world” (27 reviews)
    “flavor bliss” (20 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Hotel Novotel Tangerang
    477 reviews
    #1 of 51 hotels in Tangerang
     
    Atria Hotel Gading Serpong
    514 reviews
    #3 of 51 hotels in Tangerang
     
    Ara Hotel Gading Serpong
    504 reviews
    #5 of 51 hotels in Tangerang
     
    Hotel Santika Premiere ICE BSD City
    144 reviews
    #13 of 51 hotels in Tangerang
     
    {"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel_hsx","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel_hsx__nav_controls"},"template":"ibex_photo_carousel_hsx__widget"}}
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$55.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Tangerang hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "fa6597fa711b4ef898604b77d478a683", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":4432913,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[55618225],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":8,"year":2017},"checkout":{"day":7,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":56,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"fa6597fa711b4ef898604b77d478a683","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":99,"lowestMetaPrice":55,"additionalPartner":false,"highestMetaPriceDisplay":99,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":99,"lowestMetaPrice":55,"highestMetaPriceDisplay":99,"hotelName":"Mercure Serpong Alam Sutera","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImZhNjU5N2ZhNzExYjRlZjg5ODYwNGI3N2Q0NzhhNjgzIiwiQUlLIjoiM2U1N2ExODA0NTllNDVhZTgyZTgyYWNmNzM5MGU2NmYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "06/08/2017", "checkOut": "07/08/2017", "lowestPrice": "US$55", "hasDates": true, "hacComplete": true, "contentIdMappings": {"55618225":"BookingCom","80036723":"AgodaIB","65761906":"Hotwire","78964686":"OrbitzEWS","49843907":"Expedia","109203097":"HotelsCom2IB","79537139":"CheapTicketsEWS","54091702":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"template":"ibex_room_grid_hsx__widget"}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"template":"ibex_mismatch_message__widget"}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"template":"ibex_room_grid_row_hsx__widget"}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (431)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 295 reviews

    Reviewed yesterday

    Travelling in Asia approximately 6 months each year, I have spent a lot of time in Indonesia and Jakarta on Business, but this was my first time in Alam Sutera. The hotel is reasonably modern and clean, but could do with a little bit of...More

    1  Thank Matthew F
    Reviewed 1 week ago

    I stayed a week ago in this hotel. Mercure serpong is nice hotel and very recommended. Decoration is nice, staff friendly and room are clean. Plenty variety of Breakfast. swimming pool is clean and over all this hotel is very good.More

    Thank Rennieputri
    Response from Cyril M, Manajer Umum at Mercure Serpong Alam SuteraResponded 6 days ago

    Dear Ms Rennieputri Greeting from Mercure Serpong Alam Sutera First of all, please allow me to thank you for staying with us and We very much appreciate your comments regarding your stay at Mercure Serpong Alam Sutera sound is good to read your positive feedback...More

    Reviewed 1 week ago via mobile

    A very comfortable hotel, friendly and kind staff. The room interiors are still new, clean and well maintained. A varied breakfast and guaranteed delicious. I would definitely highly recommend this mercure hotel in serpong alam sutera for you. Thanks mercure :)More

    2  Thank Kartika D
    Response from Cyril M, General Manager at Mercure Serpong Alam SuteraResponded 1 week ago

    Dear Ms Kartika Greetings from the Management & Staff of theMercure Hotel Serpong Alam Sutera thank you for taking the time to post your comment online. We thank you as well for your kind words about the hotel. Please do let us know how else...More

    Reviewed 1 week ago via mobile

    The service from staff was just excellent and the rooms are clean and comfortable . Rangga, Vera , alyisia, Coorrie are the names of staffs that have made my stay a memorable one . They even catered vegan food . Will be back again .More

    3  Thank RAJARATNAM S
    Response from Cyril M, General Manager at Mercure Serpong Alam SuteraResponded 1 week ago

    Dear Mr RajarRatnam Warms greeting from Mercure Serpong Alam Sutera Thank you for taking the time to tell us about your experience at the Mercure Serpong Alam Sutera. Rangga, Corry, Vera and Alysia ! Our staffs are happy to Served a part in making your...More

    Reviewed 1 week ago via mobile

    Overall the staff and the treatment is good I will come back to this hotel later, especially the front desk is very kind, the location is near mall and foodcout, i love the view from the hotel. Very nice place to stayMore

    2  Thank Rey M
    Response from Cyril M, Manajer Umum at Mercure Serpong Alam SuteraResponded 1 week ago

    Dear Mr. Mr. Re M Warmest greetings from Mercure Serpong Alam Sutera thank you for taking the time to post your comment on Tripadvisor. Thank you as well for your kind words about how friendly our service associates, We are glad to hear you had...More

    Hotel Novotel Tangerang
    477 reviews
    #1 of 51 hotels in Tangerang
     
    Atria Hotel Gading Serpong
    514 reviews
    #3 of 51 hotels in Tangerang
     
    Ara Hotel Gading Serpong
    504 reviews
    #5 of 51 hotels in Tangerang
     
    Hotel Santika Premiere ICE BSD City
    144 reviews
    #13 of 51 hotels in Tangerang
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    Details
    • Price range
    • US$47 - US$90 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Spa Hotel in Tangerang
    • #4 Luxury Hotel in Tangerang
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 170
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Agoda, Booking.com, Orbitz, Travelocity, TripOnline SA, Cancelon, Hotwire, Cheap Tickets and HotelQuickly so you can book your Mercure Serpong Alam Sutera reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • Banten Province >
    • Tangerang
    Add Photo Photos
    Traveller (259)
    Room & Suite (74)
    Dining (25)
    Pool & Beach (22)
    Hotel & Grounds (163)
    Bathroom (19)
    Business Centre & Event Rooms (3)
    Nearby
    Atria Hotel Gading Serpong
    514 reviews
    2.64 km away
     
    Starlet Hotel Serpong
    16 reviews
    1.97 km away
     
    Atria Residences Gading Serpong
    223 reviews
    2.76 km away
     
    Ibis Gading Serpong
    150 reviews
    2.85 km away
     
    Nearby Restaurants
    Bandar Djakarta Alam Sutera
    171 reviews
    .17 km away
    Bebek Tepi Sawah
    102 reviews
    .21 km away
    Raja Kepiting
    22 reviews
    .39 km away
    Bakmi GM Livingworld
    39 reviews
    .11 km away
    Nearby Attractions
    IKEA Alam Sutera
    179 reviews
    2.99 km away
    Mall @ Alam Sutera
    81 reviews
    2.30 km away
    Summarecon Mal Serpong
    384 reviews
    2.58 km away
    Supermal Karawaci
    160 reviews
    5.28 km away
    Ask a question
    Questions & Answers
    Serena A
    13 March 2017|
    AnswerShow all 14 answers
    Response from Willma O | Reviewed this property |
    Beside the hotel there is a big mall, you can just go there by walking. There is various restaurants, supermarket, children's playground, etc.
    0
    Votes
    IreneYoh
    17 December 2016|
    AnswerShow all 3 answers
    Response from esasch1485 | Reviewed this property |
    sorry for the late answer, they have a good pool at top building, and so with the kids place, im noy sure about the other kids room, except the kids pools i like the room, they have a good room to there.
    0
    Votes
    Room Tips
    "Eat breakfast at the Hotel but lunch and dinner better outside."
    Read review
    "Away from the street. Traffic is just too noisy."
    Read review
    "Higher floors are quieter"
    Read review
    "try to order sop buntut"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing