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Planters Country Hotel & Restaurant

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Planters Country Hotel & Restaurant
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295 Reviews from our TripAdvisor Community

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Showing 265: English reviews
Freiburg im Breisgau, Germany
Reviewed 1 week ago

The hotel is beautifully situated and is like something out of the Cotswolds. BUT, the service is piecemeal to say the least, the rooms were at first sight comfortable but rather musty and needing airing, hot water seems to be optional or certainly scarce. Breakfast was OK except that the coffee was poor and the marmalade the usual cheap sweet...

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Helpful?
Thank davidwplaird
Hong Kong, China
Reviewed 2 weeks ago

If stepping back in time to a more refined, relaxed, cultivated age is what you want from your trip to the Cameron Highlands, then this hotel completes that experience. From the period architecture outside and in, to the sympathetically sculpted gardens and the classic cream tea served in them, the Planters Country Hotel is that moment in time. My wife...

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Thank Xiaoxiong
Reviewed 3 weeks ago

The establishment kept its Old English structure, giving off a warm and cozy ambience. In addition, due to the approaching Christmas holiday season, the lobby was well-decorated, further accentuating the coziness of the place. Mr. Anan was very friendly and very accommodating to our needs; However, the other staff, although somewhat courteous, pales in comparison. Unfortunately, we didn't get the...

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Thank Andrew Y
Reviewed 4 weeks ago

Stayed 2 nights at this establishment last weekend. Arrived rather late (almost midnight) due to bad traffic and was greeted by 2 staff. The keys to our rooms were held and issued by the night watchman. Main lobby was closed so naturally the kitchen too. However, Mr. Bala was so kind to offer curry, vegetables and rice for my family....

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Thank George L
Reviewed 4 weeks ago via mobile

This trip has been a fulfilling one, since it has been a decade since my family and I traveled to this spectacular getaway. We didn't have high expectations for this hotel, since we never really researched it earlier. The reviews for this place is also mind boggling, as it is really a good mix I should say. We stayed at...

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Thank TommyLeeGH
Reviewed 4 weeks ago via mobile

This is our third time staying in Planters Country Hotel. For us, this Hotel meets all our expectations for Cameron Highlands need. When we come to Cameron Highlands its for total relaxation meaning do nothing except for lazing round and eat. The quiet ambience and old English atmosphere makes it more relaxing. The food in this hotel is also great....

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Thank Moriazi M
Singapore, Singapore
Reviewed 13 December 2016 via mobile

Read quite a number of reviews online which were a mixture of good and bad. But we decided this was a good stopover between Belum Rainforest Resort and Colmar Tropicale which we intended as our last stop before returning back to Singapore. We have been to many Malaysian hotels and homestays so we know a bad one when we see...

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5Thank sgbunnies2005
Kuala Lumpur, Malaysia
Reviewed 5 November 2016

This place was recommended by a friend who had a positive things to say about the place based on his experience. We agreed in some aspects as the setting and style of this hotel is beautiful. We had the afternoon tea and scones set (RM22.50 each) which was very nice, sat among flowers the English country garden. The restaurant and...

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Thank PamelaDolton
Shyamala S, Manager at Planters Country Hotel & Restaurant, responded to this review

Dear Pamela, I have received your complaints and sincerely apologize for the service you received and the issues you faced. Although we are currently going through an upgrade process, I will look into the issues and see where and how best to improve them. I appreciate your comments and it is through it, we will strive to make positive changes...

Penang, Pulau Pinang, Malaysia
Reviewed 31 October 2016

Staying in family suite end october 2016. Room is good and clean except for one or two power outlet not working. Never tried their wifi access and in house dining facility, so, can't comment more. Hotel location is nice, quite place. Car parking is very limited. The outlook of the hotel is amazing. Love the ambience. Overall, it's a good...

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Thank Murni I
Shyamala S, Manager at Planters Country Hotel & Restaurant, responded to this review

Dear Murni, Thank You for your positive comments. We are working on making the premises more accommodating. We look forward to your next visit and to try out our highly recommended scones.

Petaling Jaya, Malaysia
Reviewed 30 October 2016 via mobile

Me and my fiance booked this hotel for our prewedding photoshoot. Was mesmerised by the pics posted online and we were not disappointed- the surrounding hotel gardens, the architecture and deco-especially the tea room and even the weather was perfect for our shoot. However the hotel manager was on our heels constantly-too strict regarding timing and keep pressuring us on...

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Thank Mona D
Shyamala S, Manager at Planters Country Hotel & Restaurant, responded to this review

Dear Mona D. Thank You for your comments. I apologize, firstly, if you felt that your photo shoot was not given due time. I understand that wedding memories need to be perfect. I will speak to the person concerned to clarify the situation. As for the other matters, we are in the process of rectifying the issues at hand and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
Things to do
  • Restaurant
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service

Additional Information about Planters Country Hotel & Restaurant

Address: Lot 55 | Cameron Highlands, Tanah Rata 39000, Malaysia (Formerly Bala's Holiday Chalet)
Region: Malaysia > Pahang > Cameron Highlands > Tanah Rata
Price Range: $78 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Planters Country Hotel & Restaurant 3*
Number of rooms: 30
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Also Known As:
Bala`s Holiday Chalet Hotel Cameron Highlands
Planters Country Hotel & Restaurant Cameron Highlands/Tanah Rata
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Questions & Answers

Here's what travellers have asked, with answers from Planters Country Hotel & Restaurant staff and other travellers.
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Questions? Get answers from Planters Country Hotel & Restaurant staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room in the main building more chance of hot water”
 of 5 bubbles davidwplaird, 11 Jan 2017 | Read review
“Chestnut for views & your private balcony. However if the dining hall starts the fireplace, close all your windows or taste soot.”
  • Chestnut room, private balcony
  • Chestnut room, private balcony
 of 5 bubbles andrewy609, 23 Dec 2016 | Read review
“If you have special needs, write to them so they can make arrangements to cater to your needs.”
 of 5 bubbles , 20 Dec 2016 | Read review
“Rooms facing the garden Executive suite and Family Room are the best room as it's overlooking the garden and very large.”
 of 5 bubbles marynasuke, 26 Oct 2016 | Read review
“Do visit this property for Evening tea/Dinner even if you are staying here. Firewood, lovely music and good choice of food & wine :)”
 of 5 bubbles , 12 Oct 2016 | Read review
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