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Planters Country Hotel & Restaurant

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Planters Country Hotel & Restaurant
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297 Reviews from our TripAdvisor Community

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Showing 267: English reviews
Kuala Lumpur, Malaysia
Reviewed 2 December 2013

A stayed there for 2 nights an had a very quiet and inexpensive double for 140rm pr night. There were fresh towels and drinking water provided for both days and a nice and hot shower. It was really great value for money, and it was amazing to sit back in the garden and enjoying the afternoon tea after a day...

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Helpful?
Thank Jane S
BalaReservation, Guest Relations Manager at Planters Country Hotel & Restaurant, responded to this review

Thank you for your review on your stay with us.We warmly welcome any feedback be it positive or negative so that we can improve our business.We look forward to welcoming you back to The Bala's Holiday Chalet in the future.Thank You

Shah Alam, Malaysia
Reviewed 2 December 2013

Pros: - Located in less busy area so it's quite and less air pollution. Can smell the good fresh air greenery around. - Good surrounding - Classic building in the English themes makes it unique to stay. - The place is clean. Rooms are clean, The bed is comfortable. - The water heater in the bathroom provides good hot shower....

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Helpful?
Thank Thanish R
BalaReservation, Guest Relations Manager at Planters Country Hotel & Restaurant, responded to this review

Thank you for your review on your stay with us at The Bala's Holiday Chalet. We appreciate your concern regards the road condition leading to the Chalet, as we have write in to the local authority regarding this matter and have received respond from them that the road condition will be rectified soon. The owner regret that he overlooked your...

London, United Kingdom
Reviewed 3 November 2013

Please do not give this man your business. I stayed here for 3 nights while passing through Cameron Highlands. We were attracted by the colonial architecture and good location. The rooms were adequate but our stay ruined by the owner who plainly disliked the inconvenience of guests. Everything was too much trouble for him and his wife: ordering food, asking...

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Helpful?
1Thank Henry H
BalaReservation, Guest Relations Manager at Planters Country Hotel & Restaurant, responded to this review

We warmly appreciate your feedback on your recent stay at The Bala's Holiday Chalet.We welcome any constructive criticism so that we can improve our business.We would like you to contact us and give us a specific incident or incidents that has made you unhappy.Only we are very surprised why it took you 4 months since your stay to post these...

London, United Kingdom
Reviewed 28 October 2013

Lovely place with friendly staff. Had Indian meal in the resaurant, it was nice, however the breakfast was not up to much! Staff are very helpful with tours and taxis and recommend places to visit. There are many different rooms all with their own character.

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1Thank ajgray15
BalaReservation, Guest Relations Manager at Planters Country Hotel & Restaurant, responded to this review

Thank You for your warm comments about our property.We warmly welcome any feedback be it positive or negative so that we can improve our business.We look forward to welcoming you back to The Bala's Holiday Chalet in the future.Thank You....Bye

Kuala Lumpur
Reviewed 15 October 2013

A Beautiful room that opens directly into the garden. This make you feel Real Relaxed. A ambience of the place really take you back to an english cottage living. This time went there with the family......and a real family time togather. The children can apperciate the splendour of nature overhere and we did come across some rodents that we have...

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Helpful?
Thank Highduke
BalaReservation, Guest Relations Manager at Planters Country Hotel & Restaurant, responded to this review

Thank you for your warm response regarding our hotel.We warmly welcome any comments be it positive or negative so that we can use it to improve our business.We look forward to welcoming you back to our property in the near future.Thank you ...Bye

Puchong, Malaysia
Reviewed 29 September 2013

It was love at a first sight when I looked at it in the internet. Really classic and beautiful. I don't expect something perfect like other 4-5 star hotel but this hotel is nice. We booked Family Chalet which consist of 1 double bed room at ground floor and 2 double bed in the attic. Really like the idea of...

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Helpful?
1Thank izyanliana84
BalaReservation, Guest Relations Manager at Planters Country Hotel & Restaurant, responded to this review

Thank you for your warm response regarding our property.We welcome any feedback be it positive or negative so that we can use it as a guideline to improve our business.We are very sorry about the toilet problem.We hope we can make up for it when you next choose to stay with us.Thank you ..Bye

Kuala Lumpur, Malaysia
Reviewed 17 September 2013 via mobile

I always wanted to stay here as I have visited this place for scones for couple of times and yes we did it. I consider myself as a nature lover thus of course I am in love with this place. Yes, it needs major improvements but I just can't say no to the hidden old english cottage & overprice scones...

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Thank nurullizasaleh
BalaReservation, Guest Relations Manager at Planters Country Hotel & Restaurant, responded to this review

Thank you for your constructive comments about our property.We hope to improve on those flaws so that we can make your stay more memorable.We hope to hear from you again.Thank you....Bye

Australia
Reviewed 30 August 2013

The "chalet" is actually a rambling collection of Colonial era, mock Tudor buildings, once a school for the Children of British ex pats. It commands expansive views over the mountains and valleys of the Highlands and certainly retains the ambience and many artefacts from colonial times. It is an interesting and quirky place, but in many areas badly in need...

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Helpful?
Thank ian2005wine
BalaReservation, Guest Relations Manager at Planters Country Hotel & Restaurant, responded to this review

Thank you for your constructive comments about our property.While minor repairs and maintenance works are ongoing on our property,we truly appreciate your understanding of our concept.We look forward to constructive criticism so that we can improve our business.We look forward to welcoming you again in the future.Thank You....Bye

Ipoh
Reviewed 13 August 2013 via mobile

We went there with a group of 12 so we'ce book several rooms. One just located beside the dining area and another slightly up the hill. It was a good architecture, many old stuffs in it, had a minor renovation for the room beside the dining area but I can see the common area need some refresh too. It was...

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Helpful?
Thank Bell N
BalaReservation, Guest Relations Manager at Planters Country Hotel & Restaurant, responded to this review

We truly appreciate your constructive comments about our property and will surely take note to improve on those areas.Some of them have already been taken into account like we have free wifi in the rooms and in designated areas,more lighting for the walkway to the rooms on the hill and work is underway to have a covered walkway around the...

Phuket, Thailand
Reviewed 25 July 2013

We are an older British couple who had this place recommended to us. We booked by 'phone and settled for the set menu (US$25 a head). Chalet it is not - chateau is more like it. The hotel/restaurant is an 80 year old Tudor style treasure of a house, full of antiques and memorabilia. The owner, Bala, met us and...

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Helpful?
2Thank Dennison M
BalaReservation, Guest Relations Manager at Planters Country Hotel & Restaurant, responded to this review

Thank you for your wonderful response on your recent visit to our hotel.We appreciate your warm comments and we hope to see you again in the future if not at least that you will pass the word around to your friends and family.We truly appreciate your comments about our entrance and have decided to take the necessary steps to improve...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
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  • Restaurant
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service

Additional Information about Planters Country Hotel & Restaurant

Address: Lot 55 | Cameron Highlands, Tanah Rata 39000, Malaysia (Formerly Bala's Holiday Chalet)
Region: Malaysia > Pahang > Cameron Highlands > Tanah Rata
Price Range: $77 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Planters Country Hotel & Restaurant 3*
Number of rooms: 30
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Also Known As:
Bala`s Holiday Chalet Hotel Cameron Highlands
Planters Country Hotel & Restaurant Cameron Highlands/Tanah Rata
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Questions & Answers

Here's what travellers have asked, with answers from Planters Country Hotel & Restaurant staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room in the main building more chance of hot water”
 of 5 bubbles davidwplaird, 11 Jan 2017 | Read review
“Chestnut for views & your private balcony. However if the dining hall starts the fireplace, close all your windows or taste soot.”
  • Chestnut room, private balcony
  • Chestnut room, private balcony
 of 5 bubbles andrewy609, 23 Dec 2016 | Read review
“If you have special needs, write to them so they can make arrangements to cater to your needs.”
 of 5 bubbles , 20 Dec 2016 | Read review
“Rooms facing the garden Executive suite and Family Room are the best room as it's overlooking the garden and very large.”
 of 5 bubbles marynasuke, 26 Oct 2016 | Read review
“Do visit this property for Evening tea/Dinner even if you are staying here. Firewood, lovely music and good choice of food & wine :)”
 of 5 bubbles , 12 Oct 2016 | Read review
5 of 5