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Full Moon Garden Hotel

Expedia.comUS$47*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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119 Reviews from our TripAdvisor Community

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Showing 99: English reviews
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Reviewed 2 weeks ago via mobile

This was second visit to this rowdy hotel. Air conditioning doesn't work, doors in toilets are open you can't close them, toilet seats are broken so that you get hurt badly. after I called for complain, they try to prove that all is normal and when you say that it's really not working then they will make you realise that...

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Helpful?
Thank Ashwin K
Colombo, Sri Lanka
Reviewed 24 March 2017

My wedding was held at this hotel on 9th March 2017. I must tell that support from staff were amazing right throughout the event. They were really helpful from the beginning. Wedding day itself they have coordinated very well with my family. Foods were absoloutkey delicious and every visitor appreciated the F&B. Special thank goes to Operation manager Mr. Munasinghe...

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Thank rasikagalhena
Tokyo, Japan
Reviewed 5 March 2017

We stayed for a night at this hotel as it is closer to the Bandaranaike international airport. The rooms are bigger but not functional properly. The Air conditioning was blasting air without any control. Some bath rooms were flooding ! Mosquitoes had "field day" in the night time! The hotel does not provide any repellent for that! Overall, it is...

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Thank ThiruJeeva
London, United Kingdom
Reviewed 20 February 2017

If you want to get charged for unexpected items, put up with rude and disrespectful staff and use filthy facilities then you might like this hotel, if not - seriously, don't bother. I really wanted to like this place, but the only good thing it has going for it is the location near the airport (and there are enough other...

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Thank Just_JD
Reviewed 2 February 2017 via mobile

Horrible service, stinking rooms, most of the staff are in the wrong occupation, to top that there is a 10% service charge. The property is nice but it is the people that matter. Requires a major makeover if they wish to improve their standard.

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Thank Sanjit C
FullMoonGarden, Manager at Full Moon Garden Hotel, responded to this review

Dear Valuable Guest We value your comments, and appreciate if you could update me which room number you stayed with us. and more clarification about (most of the staff are in the wrong occupation). As this will help us to improve our-self.

Qualicum Beach, Canada
Reviewed 17 January 2017 via mobile

We discovered this place during our first visit to Sri Lanka two years ago when we needed a place to spend the afternoon and evening while waiting to catch our flight just after midnight. This year we stayed here on both arrival and departure legs of trip. The deluxe room was spacious and comfortable. The pool is a godsend for...

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Thank vanisle525
Bishops Stortford, United Kingdom
Reviewed 11 January 2017

In fairness the hotel is in nice order and quite attractive after a recent fit out. The service however is terrible. A group of 10 of us stayed a night and experienced some of the worst service we have ever experienced. To give you an idea the staff play pool at the pool table which is in the restaurant. One...

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Thank Roy C
Hong Kong, China
Reviewed 31 December 2016 via mobile

The room was super dirty, the smell was awful and the food was disgusting. They should fire the chef! The service was unfriendly, not concerned. We had to scream to have a new room after the management was claiming all the rooms were booked. We were only 10 people in the hotel! Do not go in the hotel please!

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Thank FredTubiana
Reviewed 5 December 2016 via mobile

We was there for dinner Poor service of waiter he don't smile and he don't have knowledge about their food menu and size of dishes Don't recommend biryani Thai style noodles was delicious Nice location

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Thank Vimukthi S
Colombo, Sri Lanka
Reviewed 2 December 2016

I was at Full Moon Garden for a wedding reception. Towards the end of the function, we wanted to have some water & walked up to a waiter who was standing right next to a water dispenser to ask for some water. The waiter was extremely rude to us, which was really unexpected & he then, went to the kitchen,...

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Helpful?
Thank SonayaPB

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Full Moon Garden Hotel

Address: 754 Colombo Road, Katunayake, Sri Lanka
Region: Sri Lanka > Western Province > Katunayake
Price Range: $69 - $93 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Full Moon Garden Hotel 3.5*
Number of rooms: 54
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Also Known As:
Full Moon Garden Hotel Sri Lanka/Katunayake
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Questions & Answers

Here's what travellers have asked, with answers from Full Moon Garden Hotel staff and other travellers.
1 question
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Katunayaka
over a year ago

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Questions? Get answers from Full Moon Garden Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't choose ground floor rooms!”
ThiruJeeva, 5 Mar 2017 | Read review
“They all seem nice ...”
746royc, 11 Jan 2017 | Read review
“Ask for bottled water”
SonayaPB, 2 Dec 2016 | Read review
“The Hotel is under expansion and construction work in progress. It is advisable to avoid these areas”
750frankj, 12 Feb 2016 | Read review
“Don't stay here unless they upgrade their rooms and service.”
victoriapU836HE, 31 Jan 2016 | Read review
5 of 5
Expedia.com
US$47* /night
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CancelonUS$57
Orbitz.comUS$47
Hotwire.comUS$47
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*Disclaimer
Prices are for 1 room, 2 adults
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