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City Express Tijuana Rio

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City Express Tijuana Rio
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193 Reviews from our TripAdvisor Community

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There are newer reviews for City Express Tijuana Rio
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Showing 36: English reviews
Boca Raton, Florida
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 19 February 2015

I've been a guest at this hotel many times. It has a purpose: Inexpensive, very basic, clean room, Zona Rio location and a good breakfast. It's a place to spend the night and get up and go take on the day. It is NOT a destination hotel, as other reviewers seem to expect. The staff is helpful and will go... More 

Helpful?
Thank RobMacSoFL
marlen c, Guest Relations Manager at City Express Tijuana Rio, responded to this review

Dear Guest First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the service the wi fi as this helps us to identify our areas of opportunity and work on them to improve the quality of our services; we reported that we have implemented corrective action in relation... More 

Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 January 2015 via mobile

I Star there a couple days, the staff there are very unfriendly, I want it to use the bussiness center they told me It was under construction, so I had my Bussiness in the dinning room where everybody left the table very greasy. In the room, the showers were not clean at all, still hair from other guest in the... More 

Helpful?
Thank Daniel I
Marlen C, Guest Relations Manager at City Express Tijuana Rio, responded to this review

Dear Daniel First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the service the reception as this helps us to identify our areas of opportunity and work on them to improve the quality of our services; we reported that we have implemented corrective action in relation to... More 

Travellers are raving about these Tijuana hotels

San Diego, California
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 December 2014

Got a room in this hotel on a Saturday night. They were very quick in providing me with a key and meeting my bed request. The rooms are inexpensive, the hotel and rooms are very clean. It's minimalistic with free breakfast in the morning. The staff speaks English and are very courteous. If you are looking for a no frills... More 

Helpful?
Thank erick k
marlen c, Guest Relations Manager at City Express Tijuana Rio, responded to this review

Dear Erick, Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Tijuana Rio did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon More 

Navojoa, Mexico
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 December 2014

We've checked in at the hotel during Christmas during our visit to Tijuana. The location of the hotel is great, there is a shopping plaza nearby, as well as various restaurants. The neighbourhood seemed very secure. In my opinion the hotel is very functional, cozy beds, nice rooms, very calm and clean. The staff is extraordinarily nice, handeled all of... More 

Helpful?
Thank Roland R
marlen c, Guest Relations Manager at City Express Tijuana Rio, responded to this review

Dear Roland, First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the service the Wi-fi as this helps us to identify our areas of opportunity and work on them to improve the quality of our services; we reported that we have implemented corrective action in relation to... More 

Ensenada, Mexico
Level Contributor
96 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 30 November 2014

the hotel is at the expected standard for City Express hotels, but two things failed terribly. There is no parking lot as it is being rebuilt, and breakfast was tardy. I left hungry to teach a six hour class.

Helpful?
Thank lateleapagada
marlen c, Guest Relations Manager at City Express Tijuana Rio, responded to this review

Dear Guest First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the service the parking and breakfast as this helps us to identify our areas of opportunity and work on them to improve the quality of our services; Waiting us the chance to have your preference and... More 

San Jose, California
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 August 2014

The hotel is in a area with everyday within walking distance. Feels like staying at a American city. Its nothing like being in Downtown TJ or the Zona Norte where tourists are at. Its the business/ shopping area so prices for rooms are not cheap by Mexican standards. I found by walking around that there are cheaper hotels by the... More 

Helpful?
1 Thank acura9927
Marlen C, Guest Relations Manager at City Express Tijuana Rio, responded to this review
Google Translation

Estimado huésped, Agradecemos nos hiciera saber sus necesidades para poder trabajar en ellas para hacer que su estancia sea satisfactoria.... More 

Henderson, Nevada
Level Contributor
189 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 23 June 2014

We were going to spend the night in Chula Vista prior to going to Tijuana, but found a great deal online for the City Express Tijuana Rio and couldn't be happier we stayed here. The hotel has a great location, close to many attractions in Tijuana. The room is very basic. We had a room with 2 beds. Our room... More 

Helpful?
2 Thank dreamer8313
Marlen C, Guest Relations Manager at City Express Tijuana Rio, responded to this review

Dear Guest , Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Tijuana Rio did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon More 

Dublin, Ireland
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 19 May 2014

Rooms are small and with basic decoration. But, you can enjoy free wifi, free breakfast buffet (continental with a mexican mix) and free ride around the area. Its best feature is the location: Near many restaurants and in the nicest part of the city. The other hotels in the area are much older and expensive. I would rather stay here... More 

Helpful?
Thank Laralalaaa
Marlen C, Guest Relations Manager at City Express Tijuana Rio, responded to this review

Dear Guest, Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Tijuana Rio did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located in the Rio Zone and the main shopping and financial centers of the city. ... more   less 

Additional Information about City Express Tijuana Rio

Address: Dr. Atl 6, Zona Rio, Tijuana 22010, Mexico
Region: Mexico > Baja California > Baja California Norte > Tijuana
Price Range: $88 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — City Express Tijuana Rio 2.5*
Number of rooms: 131
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Also Known As:
City Express Tijuana Rio Hotel Tijuana
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Questions & Answers

Here's what travellers have asked, with answers from City Express Tijuana Rio staff and other travellers.
2 questions
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Questions? Get answers from City Express Tijuana Rio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room that does not have a gap between the air conditioner/heater and its wall housing.”
 of 5 bubbles SanDiegoGuy1, 14 Dec 2015 | Read review
“Any other hotel would do.”
 of 5 bubbles Zorzidad, 9 Dec 2015 | Read review
“Zona Río is noisy, request upper floor levels if you can.”
 of 5 bubbles RobMacSoFL, 19 Feb 2015 | Read review
“Choose a room on the highest floor to avoid hearing footsteps in the early morning, as this hotel is mainly used by business travelers.”
 of 5 bubbles Laralalaaa, 19 May 2014 | Read review
“Read the reviews before you book. For longer-term stays, call the hotel directly and see if you can work a price reduction.”
 of 5 bubbles LeighK431, 26 Mar 2012 | Read review
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