We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hotel Lucerna Tijuana

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Lucerna Tijuana
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

277 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hotel Lucerna Tijuana
See the most recent reviews
Showing 197: English reviews
Reviewed 13 July 2015

Stayed there for 9 days and was always made felt like it was home. Stayed on the 5th floor with the upgraded breakfast area, well worth the upgrade. It was a home away from home. Food was decent, staff were amazing, pool area was always clean as was the gym. The room, very comfortable bed was huge didn't feel like...

 Report
Helpful?
1Thank Johnathan V
Maritza M, Gerente at Hotel Lucerna Tijuana, responded to this review

Thank you for your comments, and we wish to inform you that the suggestion you made on is very important for all of us. Thanks for staying at Hotel Lucerna Tijuana Sincerily…

Brentwood, California, United States
Reviewed 5 July 2015 via mobile

Quick overnight business trip. I have stayed at a couple other hotels in TJ and this is by far the best. It is modern with updated rooms in a nicer area of Tijuana. The bed was comfortable and the room was very clean. The only issue I found was the remote for the TV was missing. I didn't notice this...

 Report
Helpful?
Thank Bill T
Maritza M, Gerente at Hotel Lucerna Tijuana, responded to this review

Dear Mr. Bill: Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Lucerna Tijuana Hotel. Our team looks forward to providing you with exceptional service in the future. Accept my apologies , we will ensure to deliver the complete suite for next visit It’s our commitment to serve our guests to our best...

Beaumont, Texas
Reviewed 3 July 2015

We stayed at the hotel for six weeks. Mr. Gonzalez was very personable, kind and resourceful. He is extremely unique and highly professional. His caring for his guest goes beyond expectations He is an assess to the company.

 Report
Helpful?
Thank 36marilyn917
Maritza M, Director General at Hotel Lucerna Tijuana, responded to this review

Dear Marilyn Thank you very much for your positive review of your stay in our hotel. We are very please that Andre Medina and all our friendly staff in Tijuana, helped to make your stay a memorable one. Most off all, thank you very much for choosing Lucerna as your hope in Tijuana. We hope to see you back again...

Reviewed 30 June 2015

My wife and I spent April, May and half of June 2015 at Hotel Lucerna in Tijuana. We were in Tijuana for medical reasons and the hotel was perfectly situated in the center of the medical district, close to good restaurants, shopping, clinics and cultural activities. The staff at Lucerna treated us like family...everyone was polite and folks went out...

 Report
Helpful?
1Thank Steve W
Maritza M, Gerente at Hotel Lucerna Tijuana, responded to this review

We appreciate your comments, we are proud to serve you with the quality and warmth you deserve. We hope you return soon and give us the opportunity to serve again in your next visit. Thanks for staying at Hotel Lucerna Tijuana Best regards.

San Diego
Reviewed 29 June 2015

I called in for a roll-away bed a week before my stay, and was issued an e-mail saying the reservation for the extra bed was made. I then asked the front desk when I checked in for the bed, which they said was up there. There was no roll away bed. I left the hotel and came back after the...

 Report
Helpful?
Thank danielson8786
Maritza M, Gerente at Hotel Lucerna Tijuana, responded to this review

I’ve received your review of Lucerna Tijuana Hotel. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such...

Reviewed 16 June 2015

Just a gorgeous hotel you pay for the service its really quite special expesnive to stay long term.... not economical,,but with the trip advisor discount still worth it very central and gorgeous not a single dissapointment

 Report
Helpful?
Thank Andrea E
Maritza M, Gerente at Hotel Lucerna Tijuana, responded to this review

Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Lucerna Tijuana Hotel. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely

Seattle, Washington
Reviewed 7 June 2015 via mobile

I stayed in the new updated section in May with my wife. See previous review. Loved it! This time was alone and was put in old section on the other side of the pool. Hated it. Stains on carpets, old beds, paper thin walls, maids banging on my door at 7 Am, 8AM and 9 AM until I just left....

 Report
Helpful?
3Thank RyanMaz
Maritza M, Gerente at Hotel Lucerna Tijuana, responded to this review

Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Lucerna Tijuana Hotel. Our team looks forward to providing you with exceptional service in the future. Accept my apologies ,It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely Andre Medina...

Los Angeles, California
Reviewed 31 May 2015

Clean, nice, friendly staff, beautiful large pool, good breakfast buffet. Room was spacious. I was told I got an upgrade upon check in. It was a room facing the parking lot with a noisy street but I was tired so I took it. With windows closed, I slept OK. Next day, I talked to my colleagues and was told all...

 Report
Helpful?
1Thank Jason Z
Maritza M, Gerente at Hotel Lucerna Tijuana, responded to this review

Dear Mr. Jason: I appreciate you taking the time to tell us about your experience at Lucerna Tijuana Hotel. Your satisfaction and continued trust in Lucerna Hotels are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we...

Long Beach, California
Reviewed 27 May 2015

I stayed in a Deluxe room in a newer section of Hotel Lucerna Tijuana. Every part of the room was clean and new. The closet had adequate space, the bathroom was clean and new, the blankets and pillows were clean, the carpet was clean, the room smelled clean, and the bed was very comfortable! I commend housekeeping for their work...

 Report
Helpful?
1Thank Claire G
Hoteles Lucerna L, Gerente at Hotel Lucerna Tijuana, responded to this review

Dear Guest: Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Lucerna Tijuana Hotel. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely General Manager

Reviewed 11 May 2015

We reserved a room (at a higher rate) with a garden view and were given a parking lot view. After that, we were changed to a pool view, which was OK, but no garden. Unfortunately that night was a cold one in Tijuana and the heat did not work. The suggested solution: they would bring more blankets. When we said...

 Report
Helpful?
3Thank Alan C
Hoteles Lucerna L, Gerente at Hotel Lucerna Tijuana, responded to this review

Dear Mr. Alan: I’ve received your review of Lucerna Tijuana Hotel. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s...

110 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (73)
Viewed
Room/Suite (4)
Viewed
Hotel & Grounds (12)
Viewed
Pool/Beach Area (11)
Viewed
Dining (2)
Viewed
Bathroom (2)
Viewed
Other (42)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (37)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (11)
Viewed
View from Room (1)
Viewed
Dining (4)
Viewed
Bathroom (1)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Tijuana hotels
0.7 km away
Hyatt Place Tijuana
Hyatt Place Tijuana
#1 of 47 in Tijuana
335 reviews
2.6 km away
Hotel Ticuan
Hotel Ticuan
#4 of 47 in Tijuana
231 reviews
0.3 km away
Hotel Real del Rio Tijuana
Show Prices
Show Prices
Show Prices
1.6 km away
Tijuana Marriott Hotel
Tijuana Marriott Hotel
#2 of 47 in Tijuana
527 reviews
1.0 km away
Grand Hotel Tijuana
Grand Hotel Tijuana
#12 of 47 in Tijuana
226 reviews
2.3 km away
Hotel Pueblo Amigo Plaza & Casino
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge

Additional Information about Hotel Lucerna Tijuana

Address: Paseo de los Heroes 10902 | Zona Rio, Tijuana 22320, Mexico
Region: Mexico > Baja California > Baja California Norte > Tijuana
Price Range: $157 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Lucerna Tijuana 4*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz and Jetsetter so you can book your Hotel Lucerna Tijuana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Lucerna Hotel Tijuana
Hotel Style:
#3 Romantic Hotel in Tijuana
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Lucerna Tijuana staff and other travellers.
16 questions
Ask a question

See all questions (16)

Questions? Get answers from Hotel Lucerna Tijuana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a king with a balcony and view.”
  • The king-bedded room is spacious and comfortable.
 of 5 bubbles SharonatAqua, 16 Feb 2017 | Read review
“Highly recommend the VIP floor.”
 of 5 bubbles Megs415, 22 Oct 2016 | Read review
“Skip the room by the elevator. We enjoyed having a pool view.”
 of 5 bubbles TinaH844, 17 Oct 2016 | Read review
“Pool view quieter than road side”
 of 5 bubbles KimandJim12777, 16 Oct 2016 | Read review
“Ensure to ask about the construction. The front rooms have balconies but the traffic noise makes it uncomfortable.”
 of 5 bubbles Nothingbutfacts6, 14 Oct 2016 | Read review
5 of 5