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Hacienda del Rio

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Traveller (27)
Room & Suite (37)
Pool & Beach (1)
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Overview
  • Excellent32%
  • Very good29%
  • Average22%
  • Poor10%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
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Reviews (162)
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5
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LanguageEnglish
14
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10
5
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All reviewsnice restaurants within walking distancenice poolthe hotel staffcomfortable bedsclinicmexicochannelsdoctorborder
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11 - 15 of 81 reviews
Reviewed August 5, 2017

People at the reception was nice and open to give us a room of our preference... the rest of the staff very frendly and helpful... the room, nice, clean and confortable... In my opinion, if I'm an educated, positive and frendly client you will have...More

Thank Raquel M
Response from Baja Inn H, Director General at Hacienda del RioResponded August 17, 2017

Dear Raquel Thanks for staying with us, we work hard to make our guests happy and appreciate your positive feedback. Hope to have the opportunity to have you with us again soon. Regards!

Reviewed July 10, 2017

I did not have a good experience with the kitchen and bar. The reception did not provide needed info to make the stay more comfortable. For example at the time of check in, would had been nice if we were asked the following (as it...More

Thank kwmayr
Response from Baja Inn H, Director General at Hacienda del RioResponded July 14, 2017

Dear guest Thanks for your comments, I offer an apology for the inconvenience caused to our staff about not providing the necessary information to help avoid you this situation so uncomfortable for you. About tips to the servers, this information is totally false and we...More

Reviewed July 6, 2017

Room are well done, clean and modern. Hotel staff is friendly and accommodating. There is a pool as well, a bar and a breakfast room. Room are not very sound proof so I would so poolside if a bit noisy with the kids until late....More

Thank Jerry B
Response from Baja Inn H, Director General at Hacienda del RioResponded July 14, 2017

Thanks for staying with us, we work hard to make our guests happy and appreciate your positive feedback. Hope to have the opportunity to have you with us again soon. Regards!

Reviewed June 29, 2017 via mobile

4th time here and stay here primarily for the price and proximity to my clinic and everything else good about Tijuana. Ask for poolside any floor.. the main road side carries with it a lot of noise.... only 2 English channels on tv. No safes....More

Thank cannonater
Response from Baja Inn H, Director General at Hacienda del RioResponded December 2, 2017

Dear guest Thanks for your comments, I want to ask you an apology by the inconvenient during your stay. We are working to improve the signal tv, for the comfort of our foreign guests. Thank you for your preference to choose us and we hope...More

Reviewed June 28, 2017

This is not a real fancy place, but its clean, the people are very friendly and helpful, and its a good price! I was a little disappointed the restaurant was not open this trip, but was promised it would be open soon. They are doing...More

Thank tnelsonpwr
Response from Baja Inn H, Director General at Hacienda del RioResponded July 1, 2017

Dear guest Thank you for your detailed comments, we had a change at the restaurant, however its already open serving. Thank you for your choice see you on your next visit. regards!

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Free Parking
Multilingual Staff
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Heated pool
Details
Price range
US$57 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$57 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (27)
Room & Suite (37)
Pool & Beach (1)
Questions & Answers
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mattramsay89
February 21, 2018|
Answer
Response from Pinketa P | Reviewed this property |
Its about 15 blocks, not recommended a taxi will charge you around 8 dlls to take you during the day is less expensive.
0
Votes
kyliepruser
February 4, 2018|
AnswerShow all 2 answers
Response from Pinketa P | Reviewed this property |
it is a bit far the closest beach is playas de tijuana (15-20) min drive. A taxi or the bus can take you there. not complicated at all.
0
Votes
Room Tips
"Back off the street"
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"Room on the poolside are a bit noisy with all the kids swimming, perhaps the street side would be be..."
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"2nd or 3rd floor on back side is better. Not as much street noise."
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"Stay on 3rd (top) floor to avoid noise from the room overhead and back of the hotel away from the main street."
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