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Hacienda del Rio

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105 Reviews from our TripAdvisor Community

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Showing 63: English reviews
Chandler, Arizona
Reviewed 11 October 2016 via mobile

Stayed here just one night, rooms have recently been renovated. Beds were very comfortable, pillows small but adequate, room was very nice and clean. Bathroom very small but had a nice redone stand up shower. Sink in bathroom was on top of the counter and very shallow hard to wash your hands. You could hear outside traffic thru windows while...

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Helpful?
Thank cheftod67
Baja Inn H, Director General at Hacienda del Rio, responded to this review

Dear guest Thanks for staying with us, we work hard to make our guests happy and appreciate your positive feedback. Hope to have the opportunity to have you with us again soon!!

El Centro,CA
Reviewed 24 September 2016 via mobile

I came here on a few days visit for a medical procedure from the USA. The hotel was recently renovated. I found all to be clean and satisfactory. The hotel has a security gate wrapped around the entire parking structure. This was great because I had to do alot of walking at random hours as therapy. The hotel staff was...

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1Thank greenrocs
Baja Inn H, Director General at Hacienda del Rio, responded to this review

Dear guest Thanks for staying with us, we work hard to make our guests happy and apreciate your positive feedback. Hope to have the opportunity to have you with us again soon!

riverton,utah
Reviewed 12 September 2016 via mobile

Hey, it's Tijuana and hey, it was $50 a night.. Beds were nice, pillows were small but worked. Lots of road noise..... All night! Only 4 English channels. No elevator to 2nd or 3rd floor. Easy check in. Felt safe.

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Thank cannonater
Baja Inn H, Director General at Hacienda del Rio, responded to this review

Thank you for your feedback. I apologize for the inconvenience you had. Our mission is to provide the best service and quality to our guest, yur detailed comments are apreciated so we can better our service for the future. Thank you and hope to have the opportunity to have you again with us soon.

Berryton, KS
Reviewed 24 August 2016 via mobile

My room was spacious and clean. The staff assisted me in renting a car. I ate breakfast in the restaurant and would do that again. I walked across the border want a short opportunity to practice my Spanish, spent the night before going to Ensenada. Good bookstore just down the street and the museum is a short walk and worth...

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Thank Dwilson540
Baja Inn H, Director General at Hacienda del Rio, responded to this review

Dear Dwilson Thanks for your comments hope to have you back with us!

Longview, Washington
Reviewed 18 August 2016 via mobile

The staff was amazing. Super helpful and accommodating. Defiantly a place to go. Hotel was clean and pool was clean. Resturant was not the best but it was ok. Close to shopping, clubs and restaurants.

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Thank Tabatha O
Baja Inn H, Director General at Hacienda del Rio, responded to this review

Dear guest Thanks for your feedback, we hope to have the oportunity to have you with us soon!

Los Angeles, California
Reviewed 10 August 2016

Hotel with basic amenities-pool, restaurant. Room has flat screen tv, coffee machine, blow dryer, iron. Beds are comfortable. Grounds are clean. 24 hr security guard. Oxxo and 24 hr pharmacy within walking distance.

Review collected in partnership with Amoma.com
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1Thank Nora A
Baja Inn H, Director General at Hacienda del Rio, responded to this review

Dear guest Thanks for staying with us. We work hard to make our guests happy. Hope to have the opportunity to have you with us again.

San Diego, California
Reviewed 4 August 2016

Very surprise with the quality of the room- I stayed 2 nights with my 3 nieces- the place was clean, beds comfortable, love the location, we felt super safe and the price was great- totally recommend this Hotel.... -

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1Thank TLzuniga
Baja Inn H, Director General at Hacienda del Rio, responded to this review

Dear guest Thanks for staying with us, we work hard to make our guests happy and appreciated your positive feedback. Hope to have the opportunity to have you with us again soon!

Mississauga, Canada
Reviewed 3 August 2016

This hotel is a good stay. It's not a 4-star hotel but like a Comfort Inn or a more dated Best Western. For the money that you spend, you get solid service. The front desk staff are good. They can speak English. The hotel is a bit old but well-kept on the whole. Breakfast is non0existent. I think you need...

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2Thank Kamiizumi
Baja Inn H, Director General at Hacienda del Rio, responded to this review

Dear guest thank you very much for your feedback, its very valuable to us. I apologized for any inconvenience during your stay. thank you and hope to have the opportunity to have you again with us soon!

West Fork
Reviewed 22 June 2016

All kinds of miscommunication with front desk. Coffee in lobby usually stale. They didn't, explain fast lane pass costs extra. They told me they were giving me a quiet room but i got a Very noisy room by the club next-door with thin walls, people walking by and talking loudly all hours of the night ,lots of car alarms going...

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1Thank WestForkZee
Baja Inn H, Director General at Hacienda del Rio, responded to this review

Thank you for your feedback, i apologize for the inconvenience you had. Our mission is to provide the best service and quality to our guests, your comments are appreciated. Thank you and we hope to have the opportuniy to have you with us again soon!.

Reviewed 15 June 2016 via mobile

I've never been to a hotel where the staff was so accommodating and could not be more concerned about how their renovations may effect their customers. The rooms were very clean and most importantly to my husband and I, the beds were oh, so comfortable. We were on the first floor and occasionally heard groups chatting. The restaurant is authentic...

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Helpful?
Thank Honeybee107
Baja Inn H, Director General at Hacienda del Rio, responded to this review

Thank you very much for your feedback, its very valuable to us, our main priority is to be able to offer a well maintained and comfortable atmosphere. Thank you and hope to have the opportunity to have you again with us soon!!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
With the best location in the commercial, financial and business district of the city. Just five minutes from the international border and 15 minutes from the airport . Close to banks , hospitals , cinemas, dining district , Centro Cultural Tijuana and everything you need to enjoy your stay . ... more   less 

Additional Information about Hacienda del Rio

Address: Blvd Rodolfo Sanchez Taboada 1606 | Zona Rio, Tijuana 22420, Mexico
Region: Mexico > Baja California > Baja California Norte > Tijuana
Price Range: $92 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hacienda del Rio 3.5*
Number of rooms: 131
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Also Known As:
Hacienda Del Rio Tijuana
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda del Rio staff and other travellers.
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Questions? Get answers from Hacienda del Rio staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on 3rd (top) floor to avoid noise from the room overhead and back of the hotel away from the main street.”
 of 5 bubbles tedb275, 19 Oct 2016 | Read review
“Ask for a remodel room not sure if all the rooms are”
 of 5 bubbles TLzuniga, 4 Aug 2016 | Read review
“Away from east side.”
 of 5 bubbles WestForkZee, 22 Jun 2016 | Read review
“Do not stay here. It is way too loud.”
 of 5 bubbles 324erikm, 20 Apr 2016 | Read review
“mop the floors, fix your toilets, and monitor people walking around making noise. I wont be coming back so I could care less.”
 of 5 bubbles jenother, 19 Mar 2016 | Read review
5 of 5