We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

iStay Hotel Ciudad Juarez

Hotels.comUS$41*
View Deal
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$54*
US$41*
US$54*
US$54*
US$41*
Compare best prices from top travel sites
and 6 more sites!
Professional photos
iStay Hotel Ciudad Juarez
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

352 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 53: English reviews
Start your review of iStay Hotel Ciudad Juarez
 Click to rate
Reviewed 4 days ago NEW

The only thing is that im a smoker so i would love if you guys had smoking rooms. But everything else was really good The pool, the food, the staff. Really nice for us. Definitely coming back to this hotel.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Muszhii
VMES, General Manager at iStay Hotel Ciudad Juarez, responded to this review

We are pleased to know that you enjoyed our facilities. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope you return soon will be a pleasure to welcome you again

Lewis Center
Reviewed 3 weeks ago

Nice facility, but did not receive breakfast coupons on check-in. Pool was out of order one day longer than scheduled, water was not working part of one day, but bottled water was not comped. Breakfast is amazing, very convenient side entrance to Sanborns, helpful staff, very clean room, wonderful 'outdoors' feel, free shuttle nearby, complimentary bottle of water daily, microwave...

Review collected in partnership with this hotel
 Report
Helpful?
Thank MEGAN M
VMES, General Manager at iStay Hotel Ciudad Juarez, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Bellevue
Reviewed 3 weeks ago

Hospitality, friendliness, additional services: Internet, electronic office, meets room reservation. Support in consultation in external services such as banks, transportation, restaurants, management, doctors, commercial areas, room services. Thank you!

Review collected in partnership with this hotel
 Report
Helpful?
Thank 470arturol
VMES, General Manager at iStay Hotel Ciudad Juarez, responded to this review

Thank you very much for your opinion about our hotel. We are pleased that enjoyed your accommodation with us . It is something that our staff is proud , and we value your opinion . We hope you visit us again.

Panorama City
Reviewed 3 weeks ago

The laundry service is an amazing feature for a hotel but during my stay the dryer did not dry at all. The sheets in my bed were stained. The room smelled bad. The walls are actually thin heard loud action from the guest next door. The towels are also very stiff. It needs fabric softener or something. Overall I enjoy...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Marco N
VMES, General Manager at iStay Hotel Ciudad Juarez, responded to this review

We are pleased to know that you enjoyed our facilities. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope you return soon will be a pleasure to welcome you again

Greeley, Colorado
Reviewed 7 March 2017

Front desk receptionist was over looking as I was pouring coffe for my wife & my self. Disliked no coffee dispenser in this room Beds were not comfortable Service was good Overall I would return this is my 5th time I've been to this hotel

Review collected in partnership with this hotel
 Report
Helpful?
Thank joselR420PU
VMES, General Manager at iStay Hotel Ciudad Juarez, responded to this review

Thank you very much for your opinion about our hotel. We are pleased that enjoyed your accommodation with us . It is something that our staff is proud , and we value your opinion . We hope you visit us again.

Midland
Reviewed 22 February 2017

Enjoyed our time and stay. The rooms are nice and clean. I liked the indoor pool although the water was a bit cold for my liking. Over all great location, and I would most definitely stay again. The only thing I didn't like was the lady that knocked on the door at 9:30 am to see if we were still...

Review collected in partnership with this hotel
 Report
Helpful?
Thank silviagD6201KI
VMES, General Manager at iStay Hotel Ciudad Juarez, responded to this review

We are pleased to know that you enjoyed our facilities. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope you return soon will be a pleasure to welcome you again.

.
Reviewed 21 February 2017

I love this hotel always clean great staff and good price. Every time I visit I look for this hotel the location is good as well. Staff is very friendly and they have great room service haven't try the food but must be good

Review collected in partnership with this hotel
 Report
Helpful?
Thank Claudia H
VMES, General Manager at iStay Hotel Ciudad Juarez, responded to this review

Claudia we are pleased to know that you enjoy our facilities . We hope to return soon will be a pleasure to welcome you again.

Edgewood, New Mexico
Reviewed 20 February 2017

Great location and service. Staff was wonderful and very friendly and helpful. Have stayed here before and the accommodations were great then and still are. I would recommend the stay and the food to anyone who is visiting Mexico.

Review collected in partnership with this hotel
 Report
Helpful?
Thank D9906IUlarryc
VMES, General Manager at iStay Hotel Ciudad Juarez, responded to this review

We are pleased to know that you enjoy our facilities . We hope to return soon will be a pleasure to welcome you again.

Reviewed 19 February 2017 via mobile

The hotel is located a little far from downtown Juarez but I didn't mind that because there's a lot of places to go near the hotel, awesome Spanish restaurant just crossing the street. Overall it's a nice hotel.

 Report
Helpful?
Thank Nash L
VMES, General Manager at iStay Hotel Ciudad Juarez, responded to this review
Google Translation

Muchas gracias por su opinión acerca de nuestro hotel. Nos complace saber que disfrutó de su estancia con nosotros. Es...

Puerto Vallarta, Mexico
Reviewed 18 February 2017

The hotel , was very nice and located in a good area. Many restaurants and a mall within walking distance. The hotel was clean and the breakfast was ok.. It as about 30 min from the airport . THE ONLY THE PROBLEM i FOUND WAS THE ROOM KEY SYSTEM. I WAS THERE 3 DAYS AND EACH DAY HAD TO RETURN...

 Report
Helpful?
Thank dpindurante
VMES, General Manager at iStay Hotel Ciudad Juarez, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

71 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (37)
Viewed
Room/Suite (10)
Viewed
Pool/Beach Area (3)
Viewed
Dining (2)
Viewed
Hotel & Grounds (5)
Viewed
Bathroom (2)
Viewed
Family/Play Areas (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (34)
Viewed
Hotel & Grounds (5)
Viewed
Family/Play Areas (3)
Viewed
Business Centre/Function Rooms (2)
Viewed
Dining (4)
Viewed
Room/Suite (3)
Viewed
Pool/Beach Area (1)
Viewed
Bathroom (5)
Viewed
Other (11)
14/05/2017 15/05/2017
Hotels you might also like...
Travellers also viewed these Ciudad Juarez hotels
0.2 km away
Fiesta Inn Ciudad Juarez
Fiesta Inn Ciudad Juarez
#2 of 34 in Ciudad Juarez
303 reviews
6.0 km away
LQ Hotel by La Quinta Cd Juarez Near US Consulate
7.0 km away
City Express Junior Juarez Consulado
Show Prices
Show Prices
Show Prices
7.3 km away
Hotel Ibis Juarez Consulado
Hotel Ibis Juarez Consulado
#20 of 34 in Ciudad Juarez
166 reviews
6.8 km away
Hotel Conquistador Inn By US Consulate
Hotel Conquistador Inn By US Con...
#10 of 34 in Ciudad Juarez
57 reviews
7.3 km away
Maria Bonita Consulado Americano
Maria Bonita Consulado Americano
#11 of 34 in Ciudad Juarez
65 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The iStay Hotel Ciudad Juarez is located in the city's best shopping and business district, just a few minutes from the El Paso International Airport and just ten minutes from the International Bridge.Enjoy the comfort of our facilites while you take care of business. To makes it easier your submit iStay Hotel Ciudad Juarez is located just 6 miles fromt the American Consulate (15 minutes by car). We are just at 20 minutes from the Ciudad Juarez Airport and 5 minutes from the Delphi Technical Center.You can find a wide variety of activities and entertainment from movie, theatres and restaurants to nightclubs, bars and more in front of the iStay Hotel Ciudad Juarez.Our hotel offers high-speed internet access in rooms and wireless internet in public areas. ... more   less 

Additional Information about iStay Hotel Ciudad Juarez

Address: Avenida Paseo Triunfo de La Republica 3745 | Colonia Circuito Pronaf, Ciudad Juarez 32310, Mexico (Formerly Holiday Inn Express)
Region: Mexico > Northern Mexico > Chihuahua > Ciudad Juarez
Price Range: $63 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — iStay Hotel Ciudad Juarez 2.5*
Number of rooms: 147
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Hotwire, Orbitz, TripOnline SA, getaroom.com and HotelQuickly so you can book your iStay Hotel Ciudad Juarez reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Ciudad Juarez Hotel Ciudad Juarez
Holiday Inn Ciudad Juarez
Ciudad Juarez Holiday Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from iStay Hotel Ciudad Juarez staff and other travellers.
4 questions
Ask a question
Questions? Get answers from iStay Hotel Ciudad Juarez staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not in the back, view to the pool”
77salvatoref, 29 Sep 2016 | Read review
“Use the top floors which are the quiter, avoid first floor even worse if they are on the pool side.”
martinmM1761SR, 2 Aug 2016 | Read review
“Rooms away from the pool are quit!”
leticiaO_12, 16 Jun 2016 | Read review
“Check in BEFORE 6 p.m. or they will screw you out of a room.”
mario9193, 29 May 2016 | Read review
“1st Floor is quieter and it's easy to run around.”
mario9193, 21 Dec 2015 | Read review
5 of 5
Hotels.com
US$41* /night
View Deal
Booking.comUS$54
TripAdvisorUS$41
Expedia.comUS$41
View all 9 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates