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Hotel Ibis Juarez Consulado

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Hotel Ibis Juarez Consulado
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150 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Las Vegas, Nevada
1 review
Reviewed 2 weeks ago

Ibis juarez consulado is the best choice for the american consulate business location clean safe staff are friendly helpful best valué for your stay near everything related to the consulado good buffet nice bar

Helpful?
Thank orionori
Ricardo P, Manager at Hotel Ibis Juarez Consulado, responded to this review

Dear guest, Thank you very much for your nice review on our hotel. We will be more than glad to share it with our staff, they will be thrilled I`m sure. We hope we can see you soon. Please feel welcome. Best regards, More 

Oxnard, California
Level Contributor
3 reviews
Reviewed 2 weeks ago via mobile

I had a great stay. I really recommend this hotel. It is the cheapest and closest to everything regarding immigration process. Great service, great location and great buffet. MARIA AND JUANITA AT THE KITCHEN AND BUFFET ARE GREAT. I HIGHLY RECOMMEND IT

Helpful?
Thank henessy0734
Ricardo P, Manager at Hotel Ibis Juarez Consulado, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the ibis Juarez Consulado. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Boca del Rio, Mexico
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 October 2016 via mobile

This hotel is located near to the important places in Cd Juarez (Tec de Monterrey, Consulate, Restaurants, Offices, etc). The staff is really helpful and friendly. The price is not that expensive and you can buy breakfast for a reasonable price (US $5). The rooms are minimalistic, but with all the basic needs, such as flat TV, A/C, comfortable mattres,... More 

Helpful?
Thank mexcbeto
Ricardo P, Manager at Hotel Ibis Juarez Consulado, responded to this review

Dear Guest, We do appreciate your kind comments about our Hotel. Thank you for staying with us. We hope we have met your expectations. Sincerely, More 

Dexter, New Mexico
2 reviews
Reviewed 26 July 2016 via mobile

Stayed in hotel one night 1st time actually staying in Juarez. Service was good and room was good and comfortable even though was small I would definitely stay over again. Stayed out on the streets till 3:30am

Helpful?
Thank Arturo C
Ricardo P, Manager at Hotel Ibis Juarez Consulado, responded to this review

Dear Arturo, Thank you for taking the time to write this review. We are more than glad that your stay with us has been pleasant. We look forward to seeing you soon. Regards, More 

Sacramento, California
1 review
Reviewed 1 July 2016 via mobile

I love this place!!!! Everyone is very friendly and prompt to satisfy your needs and/or concerns. Also, I have to emphasize the high level of cleanness and customer service that each member has.....this has been simply a GREAT experience!

Helpful?
Thank yvela
Ricardo P, Manager at Hotel Ibis Juarez Consulado, responded to this review

Dear Guest, It is always a great experience when we achieve our main goal in the hotel, your satisfaction. We are more than thankful for your nice review. Our staff will be informed about your comments. I´m sure that they will be thrilled. Once again, thank you for staying with us. We look forward to your kind visit in a... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 June 2016 via mobile

I read a lot of reviews and most of them were bad and, to be quite honest, I still don't get why. 1. People in the states always scare you that Juárez is insecure and that you'll get robed if you leave the area. Well let me tell you that Juárez it's not any more insecure than any other big... More 

Helpful?
2 Thank Eres Mi M
Ricardo P, General Manager at Hotel Ibis Juarez Consulado, responded to this review

Dear Guest thank you very much for your kindly feedback about our city and hotel, as you mentioned, Ciudad Juarez is turning into a nice city to visit and do business, about the service we are glad to realize everything was great in your stay, It would be a great pleasure to have you back in a near future........... Best... More 

Richmond, California
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 May 2016

Many people have written that the service in IBIS is not good. I think many people failed to see that your are in a third world country, and comparing services of this hotel to OTHER Mexican hotels, including to where you are, IBIS offers great service. Everything in my room worked fine (internet was slow though) and the services provided... More 

Helpful?
Thank SummerTraveler67
Ricardo P, General Manager at Hotel Ibis Juarez Consulado, responded to this review

Dear Summer traveler we want to thank you by your feedback about our services, we always do our service based on the customer satisfaction, and we try to do our best effort on get it. Best regards More 

Tyler, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 May 2016

We stayed at the Ibis for consulate purposes for a week. Rooms are small, no breakfast buffet, pay for laundry service, food is over priced. I think hotels like this play on peoples fear of going out and offer all of these services in house. Don't be fooled GO OUT! The staff was friendly for the most part. If you... More 

Helpful?
Thank Nelida P
Ricardo P, General Manager at Hotel Ibis Juarez Consulado, responded to this review
Google Translation

Estimada Nelida agradecemos mucho sus comentarios, nos son de gran utilidad para mejorar nuestro servicio, respecto a nuestros precios siempre... More 

El Paso, Texas
1 review
Reviewed 6 May 2016

Hotel was good the room had broken chair and the lock in the room was broken, there's no bending machines you have to pay for ice.. no security at the entrance at night anyone can come in. Price if you get in at discount rate Is good wifi is spotty but free.

Review collected in partnership with Accorhotels.com

Helpful?
Thank paco930
Ricardo P, General Manager at Hotel Ibis Juarez Consulado, responded to this review
Google Translation

Estimado Huesped le ofrecemos una sincera disculpa por los detalles en su habitacion, no contamos con vendings, pero nuestra oferta... More 

Fort Wayne, Indiana
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 May 2016

WORST hotel experience ever. They have a 15 min rule to fix any problem or atleast have an answer for you. Well that is a big joke! The first day we got there our rm smelled like sewer. If you opened the bathroom door the smell was even worst. It was so bad we refused to use the bathroom. I... More 

Review collected in partnership with Accorhotels.com

Helpful?
2 Thank XSerna
Ricardo P, General Manager at Hotel Ibis Juarez Consulado, responded to this review

Dear Guest Thank you for taking the time to tell us about your experience at the ibis Juarez Consulado. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Ibis Juarez Consulado hotel is in the "Golden Zone," the city's main business and financial center, opposite private hospitals and the American Consulate. It is close to the main industrial parks and the bridges at the border with El Paso, Texas (USA). There are 140 rooms available for reservation, an Oopen Pasta & Grill restaurant and a bar with a 24/7 snack service. Free Internet access for your business or leisure trip, parking and facilities for guests with reduced mobility. ... more   less 

Additional Information about Hotel Ibis Juarez Consulado

Address: Prol. Ramon R. Lara 8930-3 | Av. De la Victoria. P. Senecu, Ciudad Juarez 32500, Mexico
Region: Mexico > Northern Mexico > Chihuahua > Ciudad Juarez
Price Range: $41 - $72 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Ibis Juarez Consulado 3*
Number of rooms: 36
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Ibis Juarez Consulado staff and other travellers.
18 questions
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Questions? Get answers from Hotel Ibis Juarez Consulado staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms seem to be good.”
  • The front road to the hotel.
  • See the white canopies? The American Consulate is right behind them.
 of 5 bubbles SummerTraveler67, 31 May 2016 | Read review
“WiFi is only available in the lobby. Bring a COPY of your RESERVATION upon check-in as the receptionists try to take advantage of you.”
 of 5 bubbles bellabookworm8x8, 19 Oct 2015 | Read review
“Some broken hangers and lights not functioning. Need to pay more attention to small details in the rooms.”
 of 5 bubbles filem0nc, 1 Aug 2014 | Read review
“The 7th floor was better than the 3rd they are quieter.”
  • Counter
  • Bathroom
  • From 7th floor
  • From room 756
  • Dirty sheets
  • Room
  • Television
 of 5 bubbles JudithZ_13, 8 May 2014 | Read review
“for 2+ people ask for spare key, elevator wont work without a floor key and service stairs are for emergency exit only, so they wont open from inside until you reach the lobby”
 of 5 bubbles Deodato621, 17 Oct 2013 | Read review
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