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Krystal Monterrey

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Traveller (165)
Room & Suite (47)
Storyboard
Overview
  • Excellent47%
  • Very good27%
  • Average17%
  • Poor5%
  • Terrible4%
Travellers talk about
“fiesta americana”(13 reviews)
“macro plaza”(7 reviews)
“great hotel”(8 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
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Rooms
Aug. 26Aug. 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (940)
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88 results
Traveller rating
35
25
17
7
4
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Time of year
LanguageEnglish
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35
25
17
7
4
Show reviews that mention
All reviewsfiesta americanamacro plazagreat hotelbarrio antiguospacious bathroomgood quality foodmain plazawould stay here againfree wifibuffet breakfastindoor poolother hotelsfront desk staffdowntownbusinessclassicpros
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1 - 5 of 88 reviews
Reviewed July 9, 2018

The hotel is comfortable and really personalized service, I was on a business trip and the service was just great, the location is also very accessible is right at the heart of Monterrey City. It has a classic minimalist design, it is for sure a...More

Thank rcjerez
Response from Krystal M, Gerente at Krystal MonterreyResponded July 10, 2018

Dear guest: It was a pleasure to have had it at home. We appreciate the time you gave us to share your experience at Krystal Monterrey. We hope to see you soon as it will be a pleasure to have you back home, making your...More

Reviewed May 23, 2018

I have stayed at this property many times already. I like staying here because everything is near by, the macroplaza, Santa Lucía, parque fundidora, barrio antiguo, many great restaurants, bars, and the Valet guy Omar is very helpful, he works nights but knows the city...More

Review collected in partnership with this hotel
Thank Juan B
Response from Krystal M, Gerente at Krystal MonterreyResponded May 24, 2018

Dear guest: Thank you for sharing your comments, for us each of them are very important, because they help us to get to know the service we provide to our guests. It was a pleasure to have you at home, we look forward to your...More

Reviewed May 23, 2018

From the moment we arrived, the staff went above and beyond. Excellent clean rooms, restaurant food delicious, I recommend including breakfast in your stay. Hotel is walking distance from all entertainment and shopping. Will be staying here every time we visit.More

Review collected in partnership with this hotel
Thank isisrodz
Response from Krystal M, Gerente at Krystal MonterreyResponded May 24, 2018

Dear guest: Thank you for sharing your comments, for us each of them are very important, because they help us to get to know the service we provide to our guests. It was a pleasure to have you at home, we look forward to your...More

Reviewed May 22, 2018

Good value, friendly staff, location to Macroplaza, clean room which was larger then most other hotels. Complementary coffee and cookies in the morning. The bed and pillow were comfortable. Starbucks in lobby.

Thank Ran V
Response from Krystal M, Gerente at Krystal MonterreyResponded May 22, 2018

Dear guest: Thank you for sharing your comments, each one of them is very important for us since it helps us to know the service that we provide to our guests. thanks for your preference!

Reviewed March 20, 2018 via mobile

Very nice hotel people are very profecional Rooms are super clean restaurant excellent food you can walk to do shopping we enjoyed the plaza I love this hotel I really recommended this hotel my daughter nephew and friend will come back and stay againMore

Thank Maria B
Response from Krystal M, Gerente at Krystal MonterreyResponded March 21, 2018

Dear guest: It's a pleasure to receive comments like yours. Thank you very much for sharing your experience at our hotel. We hope to have you back at home, since for us it would be a real pleasure, to serve you with pleasure. Thanks for...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Room Service
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Indoor pool
Details
Price range
US$72 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Monterrey
#2 Business Hotel in Monterrey
#3 Green Hotel in Monterrey
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$72 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Monterrey
#2 Business Hotel in Monterrey
#3 Green Hotel in Monterrey
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (165)
Room & Suite (47)
Pool & Beach (4)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Posting guidelines
Room Tips
"Ask for a room with a view"
Read review
"Replacing the carpets will upgrade the hotel perception significantly."
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"You have to pay an extra charge if you want a new renovated room"
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"the rooms have excellent bed and some of them a very good view"
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