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Courtyard Monterrey San Jeronimo/Valle

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93 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Monterrey San Jeronimo/Valle
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Showing 45: English reviews
Eagle Pass, Texas
Reviewed 25 May 2016

This hotel is located in a nice and safe area of the city, San Jerónimo Avenue, it´s right next to another hotel, and really close to a little comercial plaza (mainly small restaurants). It´s near "Galerias Monterrey" (the mall) and you should not have any trouble at all finding your way around to any activity in Monterrey from this hotel....

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2Thank JulioRdz2013
hotelesoptima, Marketing Manager at Courtyard Monterrey San Jeronimo/Valle, responded to this review

Dear JulioRdz2013 Thank you for your time and feedback we appreciate it alot, we hope you had a great time here in Monterrey and specially here in Courtyard. Hopefully we can see you soon and have a great trip back home. if you have further comments or questions don´t hesitate to contact us. Sincerely Francisco Palomo Marketing Manager Optima Hoteles...

Reviewed 19 May 2016 via mobile

This hotel has a great location if you want to be near the best restaurants and a safe zone in the city. This hotel is clean and align with major Courtyard standards. I think the breakfast could offer more variety of "Mexican antojitos" though the price is pretty accessible at $160 pesos. I will definitively come back.

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Helpful?
Thank Gerardo C
hotelesoptima, Marketing Manager at Courtyard Monterrey San Jeronimo/Valle, responded to this review

Dear Gerardo C Tha k you for your time and comment we appreciate it, all our staff are happy for all your stay and hope we can see you soon here in Courtyard. Have a nice trip back home. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México

Paris, France
Reviewed 4 May 2016

Everyone of of their crew is awesome and some folks are even better than awesome. We stayed in a suite which was quite large but looked slightly beaten down. Nice location with great eating options nearby. We are vegans and needed additional help since we don't speak spanish. Omarr (captain, food) who went out of his way to ensure that...

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Helpful?
1Thank sudhgarg
hotelesoptima, Marketing Manager at Courtyard Monterrey San Jeronimo/Valle, responded to this review

Dear sudhgarg Hope you had a great experience here in Courtyard Monterrey San Jeronimo/Valle, all our staff are happy that you stay was a positive one, hope you can visit us soon again. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México

Colombia
Reviewed 10 April 2016 via mobile

I came here for business and did not use many hotel amenities.. However i got breakfast and it is good and not expensive and use room service and it is ok. Internet disappointment a little but something I can handle. Worst thing, it is that hotel is front main road and at night a train cross in front of hotel...

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Helpful?
Thank Juan_Alejandro
hotelesoptima, Marketing Manager at Courtyard Monterrey San Jeronimo/Valle, responded to this review

Dear Juan Alejandro Thank you for your time and comment we appreciate it a lot, all our staff are happy that you had a great time, also all this feedback helps all of us and all the community on tripadvisor. Hope we can see you soon here in Monterrey. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México

Reviewed 16 March 2016 via mobile

Is a nice place to stay ,nice and friendly people working there . Berry good location of the city, berry safe and easy access to the biggest street of the city , nice view of "El cerro de la silla". I strongly recommend this hotel

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1Thank Teodoro G
hotelesoptima, Marketing Manager at Courtyard Monterrey San Jeronimo/Valle, responded to this review

Dear Teodoro G Hope you had a great time here in Monterrey Mexico, we thank you from all our staff and helps all tripadvisor community, this feed back helps everyone, hope we can see you soon here in Courtyard Monterrey San Jeronimo/Valle. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México

Atlanta, Georgia
Reviewed 15 March 2016

I'm a Marriott guy and the Courtyard in San Jeronimo doesn't disappoint for the expectations of this level of property. There is both a very open lobby and restaurant to hold personal business meetings. I do consider this my Monterrey office because of the convenience to the Western side of the city.

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Helpful?
Thank ToaderSchmode
hotelesoptima, Marketing Manager at Courtyard Monterrey San Jeronimo/Valle, responded to this review

Dear ToaderSchmode Thank you for your feedback, hope you have a great stay here in Courtyard, all our staff thank you and hope we can see you soon in Monterrey. Have a nice day. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México

Panama City, Panama
Reviewed 23 February 2016

I arrived late, was checked in swiftly to the top floor, the room is very much standard, clean, and enough for a couple of business days stay. The reception team is excellent and very helpful at all times. As for the breakfast served, it is quite nice, they must improve the coffee that is very watery, or offer the option...

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Thank Temper43
hotelesoptima, Marketing Manager at Courtyard Monterrey San Jeronimo/Valle, responded to this review

Dear Temper43 thanks your for your time and feedback, we appreciate ir a lot, this help all tripadvisor community in many ways and for that we thanks you again. Hava a nice day and hope we see you soon in our hotel. Sincerely Francisco Palomo MArketing Manager Optima Hoteles de México

dallas
Reviewed 13 January 2016 via mobile

Our entire family stayed in this gotel for new years. We were able to get connecting rooms and all in the same floor. The people at the front desk were professional and were able to accommodate all our requests. We really liked the on-site restaurant for buffet breakfast, which I have reviewed separately. There are four elevators and there was...

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Thank tandpDallas
hotelesoptima, Marketing Manager at Courtyard Monterrey San Jeronimo/Valle, responded to this review

Dear tandpDallas Thank you for your time and detailed feedback from all your experience, this help us a lot. Hope you had a great stay and hopefully we can see you soon in Monterrey and our hotel too. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México

Satelite, Mexico
Reviewed 20 October 2015 via mobile

The place is modern, well kept, fairly priced, and well located. However, three times this year I've stayed here this year and I still can't say I like it. The first times I had issues at check-in, when the clerk was rude and forced me to sign an agreement to accept receiving their propaganda. They would also not acknowledge my...

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Helpful?
Thank xraleman
Erendida A, Director General at Courtyard Monterrey San Jeronimo/Valle, responded to this review

Thank you for staying with us during your recent visit to Monterrey. I appreciate your comments and feedback. It is our priority to give our guest the quality of service they deserve and we pay special attention to their suggestions. Therefore, we will add more TV channels in English and review the option to SAP in every room. We look...

Independence, Iowa, United States
Reviewed 5 October 2015

We stayed here for 3 weeks, very good place to stay. rooms were clean, good room service AC worked very good, Thelma, Carlos, and Mauricio are the best, they made the stay very enjoyable. look them up when you get there, they are very nice people. They lined up the company for the rental car it was a great help....

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Helpful?
Thank Rick L
Erendida A, Director General at Courtyard Monterrey San Jeronimo/Valle, responded to this review

Thank you Mr. Rick for your kind comments about your recent stay with us. I have forwared your comments to Thelma, Mauricio and Carlos and they thank you as well. We look forward to see you again soon to continue providing the quality of service you deserve. Sincerely

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Our facilities are in the higher growth commercial and industrial area, offering everything needed to make your stay successfully and enjoyable at Courtyard by Marriott Monterrey San Jeronimo with the best service for the business traveler, outdoor pool, Gym , Lobby Bar and Restaurant Courtyard Cafe with room service and wired Internet in all rooms. For your convenience we have a Convention Floor with five meetings rooms with capacities from 10 up to 300 people. Smoke-Free hotel located in southwest of Monterrey city. ... more   less 

Additional Information about Courtyard Monterrey San Jeronimo/Valle

Address: Avenida San Jeronimo 1012, Monterrey 64640, Mexico
Region: Mexico > Northern Mexico > Nuevo Leon > Monterrey
Price Range: $93 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Monterrey San Jeronimo/Valle 3*
Number of rooms: 167
Reservation Options:
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Also Known As:
Courtyard Monterrey
Monterrey Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Monterrey San Jeronimo/Valle staff and other travellers.
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Boston, Massachusetts

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Questions? Get answers from Courtyard Monterrey San Jeronimo/Valle staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room on the back side of the hotel opposite the road.”
 of 5 bubbles todda668, 29 Sep 2016 | Read review
“Ask for a top floor”
 of 5 bubbles Temper43, 23 Feb 2016 | Read review
“rooms in the back of the hotel are quieter.”
 of 5 bubbles todda668, 28 Sep 2015 | Read review
“was on the 7th floor, with a great view of the mountains when the fog was not blocking them.”
 of 5 bubbles Derekanddoc, 10 May 2015 | Read review
“A higher floor can help to avoid the train/street noise; the 'city view' side has a good sunrise view over the mountains.”
 of 5 bubbles 858kentn, 18 Mar 2015 | Read review
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