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Usually we find economic hotels are usually clean and friendly. The room we had here looked like it had not been dusted and cleaned! The dust on base of chairs and doors had been accumulating for a while. One sink did not work, other did...More
Thank Maggie R
Response from GeneralManagerslw, General Manager at Four Points by Sheraton SaltilloResponded 26 April 2017
Thank you for taking the time to share your recent experience at the Four Points by Sheraton Saltillo with us.
We are very sorry that your experience did not meet your expectations; let me express my sincerest apologies. At Four Points by Sheraton we strive...More
Basic accommodations, helpful staff. Good food in restaurant. Dogs accepted for no extra fee. Some of the rooms on the upper floors have been brought up-to-date. In our most recent stay, we had an older room near the back parking lot that could have used...More
We booked this hotel on-line for a great price - we needed a pet friendly hotel in Saltillo. The location was okay; we had to drive through Saltillo to get to the property (heading north from Guadalajara), but what we saw of Saltillo was impressive,...More
I stayed many times at this hotel in the past, when it wasn't a four points. We were always welcome to bring our small, well behaved dog. When they remodeled the hotel they stopped accepting dogs. I was very surprised and happy to find out...More
3 Thank LisaPV2014
Response from Generalmanager4137, Manager at Four Points by Sheraton SaltilloResponded 3 October 2016
I am so sorry for the misunderstanding Ms. Lisa,
We are currently looking into our webpages to verify that information, since we have never charged the amounts mentioned in your review. Could you please let us know what website publishes this information? Our PETRATE should...More
The hotel is on the highway and is very noisy. Service is so so. Some staff members are very attentive, however they forgot to call for a taxi although I asked the day before and they also forgot to send me the invoice so I...More
1 Thank Georgi_Tsvetanov
Response from ClaudiaCadena, Manager at Four Points by Sheraton SaltilloResponded 24 June 2016
We are very sorry that your experience did not meet your expectations; let me express my sincerest apologies.
At Four Points by Sheraton we strive to provide a superior service for every customer; therefore, your feedback is very important to us. We cannot allow these...More
US$62 - US$97 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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