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Resort Mundo Imperial

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#5 of 179 Hotels in Acapulco
Certificate of Excellence
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Resort Mundo Imperial
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492 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Monterrey, Mexico
1 review
Reviewed 3 weeks ago

Excellent Hotel, with everything close, from a mall next corner, to the Beach, and Mexican food restaurants, Hotel is packed with amazing pool sites, and nice amenities overall to enjoy your full stay at Acapulco.

Helpful?
Thank arocha0
Level Contributor
5 reviews
Reviewed 5 October 2016

Although we stayed in a couple of nice suites at the roof top we felt always watched by security guards. You can not bring back any food to the hotel, it doesn't matter if it is a soda you are drinking, a new pizza of some leftovers they will decommission everything at the entrance. I also invited some friends to... More 

Helpful?
Thank Isaac M
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 September 2016 via mobile

Excellent location, new, trendy, amazing pools, adult pool is very cossy, private, with very good service. All the staff are friendly, very well trained, they are all the time making their best to give you a perfect experience. Try the package with breakfast, is awesome, salmon, all kind of eggs, Mexican dishes, roast beef, American dishes, fresh bakery, healthy fruits... More 

Helpful?
Thank Leticia M
Montreal, Quebec, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 August 2016

Definitely, there are better hotels in Acapulco for the same price. It does not make any sense to stay at this hotel far away from the beach when you can be just next to the beach for the same price. My room view was to a street. The food is expensive and you cannot bring food from outside. When you... More 

Helpful?
1 Thank Andrea G
Princess Mundo I, Gerente at Resort Mundo Imperial, responded to this review
Google Translation

Estimada Andrea: Valoro sus comentarios nos dan pauta para reflexionar realizar ajustes y mejorar. Le agradezco el tiempo para hacernos... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 June 2016 via mobile

Excellent hotel with great facilities for corporate entertaining. The staff are very willing to assist in all matters to make our stay pleasurable. The convention centre reminded us of Las Vegas it was massive and great logistics within. We entertained 500 guests but could have easily entertained 5,000. The bedrooms were very spacious and checkin and out efficient, amazing pools,... More 

Helpful?
Thank Mark N
Miguel Angel M, Gerente at Resort Mundo Imperial, responded to this review

Dear Mark: Thank you for share your experience at Resort Mundo Imperial, I'm glad to know that you enjoyed your stay at our resort and that the hotel facilities and the service were to your liking. We will be glad to have you once again at Resort Mundo Imperial. Hasta pronto! Miguel Mondejar More 

North Kansas City, Missouri, United States
Level Contributor
122 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 18 May 2016

I have always thought that unless you get a good deal, you get what you pay. Overall it´s a relatively new hotel, however it doesn't have really soul. It´s not a resort, it´s just a hotel. I won't say its luxurious but I can say it´s Ok to spend the night. They charge you extra 300 pesos over your price... More 

Helpful?
2 Thank Luis R
Miguel Angel M, Gerente at Resort Mundo Imperial, responded to this review

Dear Guest: Allow me to thank you for taking the time of sharing your experience with us, as our guests’ opinion is very important and it is thanks you to valuable feedback like yours we will continue to improve and perfect the five star service to all of our guests. Thank you also for choosing Resort Mundo Imperial . respectfully... More 

Edmonds, Washington
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 May 2016 via mobile

Swimming pools are great, clean!!! Great costumer service!! Rooms were clean as well!!! Food was great as well. Excellent stay!! We sure will be back!!! Kids enjoyed the artificial beach but kinda sad hotel doesn't have a beach. :-(

Helpful?
Thank nanis0123
Miguel Angel M, Gerente at Resort Mundo Imperial, responded to this review

Dear Guest: Thank you for share your experience at Resort Mundo Imperial, I'm glad to know that you and your family enjoyed your stay at our resort and that the hotel facilities and the service were to your liking. We will be glad to have you once again at Resort Mundo Imperial. Hasta pronto! Miguel A Mondejar More 

Bari, Italy
Level Contributor
152 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 10 May 2016

Great location, great hotel, excellent staff !I t has different food options, a wonderful brunch, and beutiful swimming pools. It does not have beach access but everything else was great, I didn't find one single weak point. Really excellent !

Helpful?
Thank Giuseppe2011
Miguel Angel M, Gerente at Resort Mundo Imperial, responded to this review

Dear Guest: Thank you for share your experience at Resort Mundo Imperial, I'm glad to know that you enjoyed your stay at our resort and that the hotel facilities and the service were to your liking. We will be glad to have you once again at Resort Mundo Imperial. Hasta pronto! Miguel Mondejar More 

Las Vegas, Nevada
2 reviews
Reviewed 10 April 2016

The overall experience in the hotel was great. The only issue we had was the the way the bathroom was set up. By this I mean, there was a curtain just behind the beds and a frosted glass door with lines in it that you could see through. So much for going to the bathroom in peace. I do not... More 

Helpful?
Thank tinarutter
Miguel Angel M, Gerente at Resort Mundo Imperial, responded to this review

Dear Guest First of all I would like to thank you for your recent stay at Resort Mundo Imperial and sharing your experiences at TripAdvisor. As our guests’ opinion is very important and it is thanks you to valuable feedback like yours we will continue to improve and perfect the five star service to all of our guests. We hope... More 

Colorado Springs, Colorado
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 April 2016

This is a beautiful hotel with great food and excellent service. I traveled for three months in Southwestern Mexico and this was the finest tennis faciiity that I had the pleasure of using. The clay courts were pristine. The pro was superb and service was the best.

Helpful?
Thank holnbackpete
Miguel Angel M, Gerente at Resort Mundo Imperial, responded to this review

Dear Guest: Thank you for share your experience at Resort Mundo Imperial, I'm glad to know that you enjoyed your stay at our resort and that the hotel facilities and the service were to your liking. We will be glad to have you once again at Resort Mundo Imperial. Hasta pronto! Miguel Mondejar More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Dry Cleaning
Official Description (provided by the hotel)
Nestled in the Acapulco Diamante area and just 2.5 km from the International Acapulco Airport, Mundo Imperial is a unique, brand new, fully integrated tourist concept, spread over 262 thousand square meters, which includes luxury, comfort, relaxation and wellness, shows and entertainment, shopping and gastronomy. This resort is made up of a modern Convention and Exhibition Center (Expo); a spectacular and innovative Entertainment Venue (Forum), a stunning and elegant outdoor walk-way (Promenade) as well as a luxury hotel with 814 rooms and suites (Mundo Imperial Resort). ... more   less 

Additional Information about Resort Mundo Imperial

Address: Blvd Barra Vieja 3 | Plan de Los Amates, Acapulco 39931, Mexico
Region: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: $104 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Resort Mundo Imperial 4*
Number of rooms: 814
Reservation Options:
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Also Known As:
Mundo Imperial Hotel Acapulco
Hotel Style:
#2 Top resorts Hotel in Acapulco
#3 Spa Hotel in Acapulco
#5 Luxury Hotel in Acapulco
#9 Best Value Hotel in Acapulco
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Questions & Answers

Here's what travellers have asked, with answers from Resort Mundo Imperial staff and other travellers.
12 questions
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Questions? Get answers from Resort Mundo Imperial staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid this hotel”
 of 5 bubbles 757isaacm, 5 Oct 2016 | Read review
“Ask for a room to look over the interior.”
 of 5 bubbles LouisR871, 18 May 2016 | Read review
“Luxury rooms and average rooms are almost the same size”
 of 5 bubbles IsaacGBerkovsky, 4 Jan 2016 | Read review
“Go to A-Roma Restaurant on a Sunday”
 of 5 bubbles EliLee1, 7 Dec 2015 | Read review
“Tower 2 is where the fun pools are at.”
 of 5 bubbles enriques6, 17 Aug 2015 | Read review
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