We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 168 hotels in Acapulco

Grand Hotel Acapulco

697 reviews
Save
Traveller (391)
Room & Suite (311)
Pool & Beach (190)
Overview
  • Excellent34%
  • Very good26%
  • Average22%
  • Poor10%
  • Terrible8%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
Dec 24Dec 25
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$152.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Acapulco hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "09f67cc8981545f18043dd82ac154fdc", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":153188,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32608826],"additionalContentIds":[],"pollCount":0,"checkin":{"day":24,"month":12,"year":2017},"checkout":{"day":25,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":152,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"09f67cc8981545f18043dd82ac154fdc","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":153,"lowestMetaPrice":152,"additionalPartner":false,"highestMetaPriceDisplay":153,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":153,"lowestMetaPrice":152,"highestMetaPriceDisplay":153,"hotelName":"Grand Hotel Acapulco","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjA5ZjY3Y2M4OTgxNTQ1ZjE4MDQzZGQ4MmFjMTU0ZmRjIiwiQUlLIjoiNzIxMjhjNGI2ZTRiNDM1NTgxMzdkYjVlNDAxMmE3ZWQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "24/12/2017", "checkOut": "25/12/2017", "lowestPrice": "US$152", "hasDates": true, "hacComplete": false, "contentIdMappings": {"32608826":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (697)Write a Review
Filter reviews
141 results
Traveller rating
53
38
31
15
4
Traveller type
Time of year
LanguageEnglish
More languages
53
38
31
15
4
Show reviews that mention
All reviewsclean and big roomspool areas arethe cleaning ladybeach chairssea viewa nice place to stayrestaurants and barsthe beach is nicethe main striphyattfloorvacationwalmartbaysynagoguepesospros
FilterEnglish
Updating list...
1 - 5 of 141 reviews
Reviewed 2 weeks ago

The Grand Acapulco is really two different hotels. Don't believe the room pictures. Their Standard Room is not acceptable to NorthAmericanos. We have been lucky in the past to reserve the Standard Room and get the Grand Room upgrade. No more, management wants your money....More

Thank stephenpouliot
A TripAdvisor Member
2
Reviewed 4 weeks ago via mobile

One of the best hotels i've ever visited over in Acapulco. The food was very tasty with friendly staff. Besides that the place is very strategic, close to shopping center and restaurants. Will never regret to come again.More

Thank A TripAdvisor Member
Response from Paulina T, Gerente at Grand Hotel AcapulcoResponded 2 weeks ago

Dear Guest, Thank you very much for your kind note regarding your recent visit to Grand Hotel Acapulco & Convention Center. I am very pleased to know that you have a great vacation and that you enjoyed your stay with us. Thank you for your...More

Reviewed 4 weeks ago via mobile

On the Costera Miguel Alemán this hotel's beach waters are more calm than the others further down the strip. Hotel gets full during the weekend but not many guests during the week so you get the very warm pools practically to yourselves. My second time...More

Thank judithpotvin
Response from Paulina T, Gerente at Grand Hotel AcapulcoResponded 2 weeks ago

Dear Guest, Thank you very much for your kind note regarding your recent visit to Grand Hotel Acapulco & Convention Center. I am very pleased to know that you have a great vacation and that you enjoyed your stay with us. Thank you for your...More

Reviewed 8 November 2017 via mobile

Lots of potential at The Grand, however their overzealous Security and many rules put a big downer on the stay. 1/2 the hotel not remodelled, top floor rooms lovely and comfortable. Only 1 restaurant out of 4 open and no bars. This wasn't mentioned at...More

Thank vanDongenFamily
Response from Paulina T, Gerente at Grand Hotel AcapulcoResponded 2 weeks ago

Dear Guest, Thank you very much for your kind note regarding your recent visit to Grand Hotel Acapulco & Convention Center. I am very pleased to know that you have a great vacation and that you enjoyed your stay with us. At the same time...More

Reviewed 4 September 2017

HI guys ... Just spent 4 days in Acapulco with my partner. WE choose the Grand off the internet.. Good hotel , great location and family friendly. The pools were clean and walk out access to the beach. I would stay again.... however be aware...More

Thank Trevor P
Response from Paulina T, Gerente at Grand Hotel AcapulcoResponded 29 September 2017

Dear Guest, Thank you very much for your kind note regarding your recent visit to Grand Hotel Acapulco & Convention Center. I am very pleased to know that you have a great vacation and that you enjoyed your stay with us. At the same time...More

PreviousNext
12345629
Add Photo Photos
Traveller (391)
Room & Suite (311)
Pool & Beach (190)
Dining (92)
Hotel & Grounds (336)
Bathroom (14)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
About
Amenities
Top amenities
Pool
Restaurant
Room Service
Beachfront
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Children Activities (Kid / Family Friendly)
Conference Facilities
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$55 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Acapulco
#8 Best Value Hotel in Acapulco
#11 On the Beach Hotel in Acapulco
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$55 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Acapulco
#8 Best Value Hotel in Acapulco
#11 On the Beach Hotel in Acapulco
Room types
Suites, Non-Smoking Rooms
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite