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Quinta Real Acapulco

130 reviews
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Traveller (54)
Room & Suite (167)
Pool & Beach (62)
Overview
  • Excellent30%
  • Very good38%
  • Average16%
  • Poor7%
  • Terrible9%
Travellers talk about
“rooms are large”(4 reviews)
“private beach”(5 reviews)
“pool area”(4 reviews)
Free Wifi
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
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Rooms
Jan 29Jan 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (130)Write a Review
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All reviewsrooms are largeprivate beachpool areaocean viewshort walkthe cliffelevatorspaplayamaintenancecab
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1 - 5 of 46 reviews
Reviewed 22 October 2017 via mobile

Spectacular setting on a cliff with amazing views of Playa Revolcadero. The hotel is pretty old. Amenities are mediocre. Rooms are generously large and comfortable with micro balconies. The gym is a joke. Only one treadmill and super hot without ventilation! The pool area is...More

Thank EGB201
Response from arangel67, Gerente at Quinta Real AcapulcoResponded 30 October 2017

Dear Guest. Thank You very much for giving us your Feedback. Feedback like your it´s very important. Make us to improve our standards and guest satisfaction. I personally will give the proper follow up. Thank you again and hope to host you in a near...More

Reviewed 30 July 2017 via mobile

The hotel is beautifully located in a small hill over the beach and it has indeed great views, service is perfect as they are all very attentive and kind in every detail. Food was also good. We were at the spa, where Javier and Jenny...More

Thank NATALI S
Response from arangel67, Gerente at Quinta Real AcapulcoResponded 4 August 2017
Google Translation

Estimado Huésped, buenas tardes. Gracias por haber contestado nuestro cuestionario sobre su estancia. Lamento que haya habido puntos que no...More

Reviewed 30 June 2017 via mobile

The ladies in the front desk of name rosa m salgado and hannah did not informed me until i was going to pay that i have to pay for a 15 yr old child almost 40 dlls per night i do not think its a...More

Thank Ofe C
Response from arangel67, Gerente at Quinta Real AcapulcoResponded 29 July 2017

Dear Guest. We would like to thank you for bringing to our attention about an issue that you pointed out in our customer survey. As always guest feedback like yours is very important to us, and I honestly apologize for your discomfort. Our priority at...More

Reviewed 5 February 2017 via mobile

Located in Punta Diamante, the rooms with beach front will offer you a great view. The rooms are very comfortable. The service is also great. The pool area is also great right next to the beach. As the hotel is located at the cliff, keep...More

1  Thank Nicoeu
Response from Fausto M, Director General at Quinta Real AcapulcoResponded 9 March 2017

Thank You very much for your comment about your previous stay with Us. We will take into account your comment to improve the service in our Restaurants. Hoping to serve You again, I remain of You.

Reviewed 6 September 2016

The hotel was beautiful and very well kept up. Lovely friendly staff. The pool area is very nice. Drinks and food were fabulous and the staff there accommodated every need and more. Very private beach. Beautiful view.

1  Thank alimoreno4212
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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Beachfront
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Business Centre with Internet Access
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$183 - US$297 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Acapulco
#10 Spa Hotel in Acapulco
#18 On the Beach Hotel in Acapulco
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$183 - US$297 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Acapulco
#10 Spa Hotel in Acapulco
#18 On the Beach Hotel in Acapulco
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (54)
Room & Suite (167)
Pool & Beach (62)
Dining (60)
Hotel & Grounds (162)
Bathroom (2)
Questions & Answers
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turista11111
14 January 2017|
Answer
Response from arangel67 | Property representative |
yes
0
Votes
Google Translation
Room Tips
"Ocean view rooms are great"
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"room 420 was excellent"
Read review
"All the rooms have a great view, so this is not an issue to worry"
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"Levels 4 & 5 have a better view."
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