We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
2018-01-28 2018-01-29
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    The Grand Mayan Acapulco

    Avenida Del Palmar 1121, Acapulco 39900, Mexico
    Hotel website
    Save
    Lowest prices for your stay
    2018-01-28 2018-01-29
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    No availability for your dates from these sites
    Traveller (1689)
    Pool & Beach (419)
    Room & Suite (409)
    Overview
    • Excellent61%
    • Very good29%
    • Average5%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “roberto alarcon” (318 reviews)
    “grand mayan” (992 reviews)
    “lazy river” (207 reviews)
    Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Lazy River
    Tennis Court
    Kids Club
    Butler Service
    Self-Serve Laundry
    Private Balcony
    4.5 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    Jan 28Jan 29
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 0 partner sites to see rooms from .
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Acapulco hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "7a04b556a78841e9bab0dded2211eb71", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":572703,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":28,"month":1,"year":2018},"checkout":{"day":29,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"7a04b556a78841e9bab0dded2211eb71","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":0,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":-1,"highestMetaPriceDisplay":-1,"hotelName":"The Grand Mayan Acapulco","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjdhMDRiNTU2YTc4ODQxZTliYWIwZGRlZDIyMTFlYjcxIiwiQUlLIjoiZDU4NzM4NTY5MWNiNDcxMGJjZDlmYjZhMTBlYWEzM2MifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": false, "metaAvailability": false, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "28/01/2018", "checkOut": "29/01/2018", "lowestPrice": null, "hasDates": true, "hacComplete": true, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (2,014)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 1,616 reviews

    Reviewed 2 days ago via mobile

    My friend and I spent a glorious week at the Grand Mayan Acapulco. The resort grounds are beautiful and the staff is very friendly. We took advantage of the daily water aerobics with Salvador and Ari. It was lots of fun and a good work...More

    Thank kirst57
    Reviewed 2 days ago via mobile

    After writing my review yesterday and talking to the management about the problem with the internet, something happened. Today we were offered 4 devises for free use. Thank you very much for taking my complaint into consideration and solving the problem!

    Thank Abdullah K
    Reviewed 1 week ago

    Dec 22-29 2017. The grounds are beautiful and the Mayan Palace is amazing and right on the Ocean. The excursion desk (Victor) set us up with Carlos Corona as a tour guide. Carlos made our trip!! He picked us up every morning for a new...More

    Thank MickSelck
    Reviewed 3 weeks ago

    This was our second stay at the Grand Mayan. Because we enjoyed it so much the first time we thought we would stay for three weeks this time. We certainly weren't disappointed and had a wonderful time. It's true that the only way to get...More

    1  Thank Marie-line L
    Reviewed 3 weeks ago

    I stayed at the Grand Mayan Acapulco from Dec. 9-16, 2017. I was with 2 other women. We stayed in 2 one-bedroom suites. At first we were not on the ocean-view side of the building. The rooms smelled very heavily from mildew. We were in...More

    2  Thank Melodie T
    Response from Socialmediamanager1, Manager at The Grand Mayan AcapulcoResponded 2 weeks ago

    Dear Guest: We truly appreciate the time you have taken to share with us your impression about your stay with us. We are delighted to learn you enjoyed our food options. However, we are disappointed that we were unable to meet your expectations to the...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Golf Course
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$107 - US$221 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 On the Beach Hotel in Acapulco
    • #2 Luxury Hotel in Acapulco
    • #3 Family Hotel in Acapulco
    • #4 Romantic Hotel in Acapulco
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 451
    • Reservation Options
    • TripAdvisor is proud to partner with Cancelon so you can book your The Grand Mayan Acapulco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Guerrero >
    • Acapulco
    • Also Known As
    • Grand Mayan Acapulco Hotel Acapulco ,
    • Grand Mayan Hotel Acapulco ,
    • Acapulco Grand Mayan
    Add Photo Photos
    Traveller (1689)
    Pool & Beach (419)
    Room & Suite (409)
    Dining (141)
    Hotel & Grounds (1037)
    Family and Play Areas (14)
    Bathroom (5)
    Business Centre & Event Rooms (3)
    Nearby
    Nearby HotelsSee all 168 hotels in Acapulco
    Princess Mundo Imperial
    1,918 reviews
    .14 km away
    Mayan Palace Acapulco
    1,033 reviews
    .23 km away
    Pierre Mundo Imperial
    811 reviews
    .48 km away
    Holiday Inn Acapulco La Isla
    79 reviews
    1.13 km away
    Nearby Restaurants
    Paititi del Mar. Restaurante & Relax
    303 reviews
    1.21 km away
    Celeiro Brazza Grill & Churrascaria
    192 reviews
    1.10 km away
    Restaurante Bar La Choza Andaluza
    19 reviews
    1.17 km away
    La Granja
    122 reviews
    1.08 km away
    Nearby Attractions
    Capilla de la Paz (Chapel of Peace)
    757 reviews
    7.77 km away
    Punta Diamante
    340 reviews
    3.34 km away
    Playa Revolcadero
    142 reviews
    3.49 km away
    Playa Pichilingue
    49 reviews
    5.85 km away
    Ask a question
    Questions & Answers
    KimGetIt
    22 December 2017|
    AnswerShow all 4 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446.
    0
    Votes
    Google Translation
    Tak N
    14 December 2017|
    AnswerShow all 3 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446.
    0
    Votes
    Google Translation
    debbiemW8556UG
    29 November 2017|
    AnswerShow all 2 answers
    Response from Catherine F |
    We did not personally have a problem with the water, but we opted for bottled water most of the time. We found that bringing water bottles & buying a large jug of water at the hotel store worked well.
    0
    Votes
    Room Tips
    "Be clear if your booking Regency Golf / or the Palace. There is a difference. Palace is on ocean."
    Read review
    "Ocean view is best!"
    Read review
    "A studio does not have a refrigerator/microwave, worth it to get the single room. The views are awesome."
    Read review
    "rooms overlooking the golf course are cooler to relax on after a hot day"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing