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The Grand Mayan Acapulco

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#2 of 179 Hotels in Acapulco
Certificate of Excellence
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The Grand Mayan Acapulco
The Grand Mayan Acapulco
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1,846 Reviews from our TripAdvisor Community

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There are newer reviews for The Grand Mayan Acapulco
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Showing 1,547: English reviews
Chicago, IL
Reviewed 30 October 2008

I went to Acapulco for the first time this past weekend with a group of friends. The entire experience was absolutely fantastic! I have to start by raving about Roberto Alarcon! He picked us up at the airport, drove us wherever we wanted to go, made suggestions when asked and was just a blast, in general! He has great English,...

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Thank akasha413
Atlanta, GA
Reviewed 29 October 2008

We attended in Sept. 2008 with one other couple. We are both mid 30's couples and we wanted a place to relax, have a bunch of drinks, hang out at the pool/beach, have some good meals, etc. I'm just going to list the good/bad/etc via bullet points. We all would definitely go here again. I'm not sure of the price...

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Thank JeffN
California
Reviewed 20 October 2008

My husband and I stayed at the Grand Mayan Acapulco from August 30, 2008 thru September 6, 2008. This was a timeshare exchange through HSI. I had read great reviews on the resort and tour guide Roberto Alarcon. Let me tell you, the resort and Roberto lived up to their reputation. I had called the resort two weeks prior to...

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1Thank ana-tCalifornia
Charlotte, NC
Reviewed 20 October 2008

Upon arrival, we were thankfully upgraded from the Mayan Palace to the Grand Mayan, and we could see why. From the outside, the Mayan Palace was falling apart (literally, there were pieces missing) and the entrance to each room looked so depressing. The Grand Mayan on the other hand was brand new in its appearance and had beautifully modern furnished...

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1Thank eak321
Austin, Texas
Reviewed 20 October 2008

My husband and I stayed at the Grand Mayan Acapulco September 21-28. It was our first trip to Acapulco. We had a 2 bedroom suite with a kitchenette, living room, and balcony with plunge pool. Our room had a view of the golf course and mountains. We found this view to be more desirable than an ocean view. Our trip...

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1Thank AustinLonghornFan
florida
Reviewed 19 October 2008

As members of Bluegreen/RCI I thought we would have been treated the same way the non members were, but that was not the case. We asked for a beachfront room, and were told one would be available the day after we arrived. No one called us on that day, so I asked again and was told we would be moved...

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Thank floridabrit1848
New Jersey
Reviewed 18 October 2008

The design and layout of the Hotel is VERY nice. The rooms were modern and clean. The pool was HUGE and enjoyable but unfortunately not very clean (found myself constantly splashing bugs out or my way). The food options at the hotel are limited and pricey. EVER?YTHING at the hotel was pricey (ie. gym was $20 / day, internet was...

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Thank TheBards
New Jersey
Reviewed 14 October 2008

We stayed at the Grand Mayan Acapulco through an RCI exchange last week and it was just a terrific vacation from beginning to end. The resort itself was beautiful and very well-maintained. The service at the resort was impeccable from check-in to check-out, the concierges, and at the bars and restaurants. October is part of the area's off-season, and that...

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3Thank Tghost1
New Mexico
Reviewed 14 October 2008

First, the great things about Grand Mayan: 1) There is horseback riding on the beach, which is a fantastic experience! The sand is soft, so the ride is smooth. If you are a good rider, you can run a good stretch down the beach. When we were there (in Oct) the beach was nearly empty. $25 for an hour is...

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3Thank drumturtle
woodstock,il
Reviewed 11 October 2008

I booked the Mayan Palace thru RCI and when we ( my iwfe and another couple) arrived we were offered an upgrade to the Grand Mayan. ( if we agreed to a time share presentation) we did and the Grand Mayan is a lovely site. We got the golf course view, but when you come up in the elevator you...

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2Thank LBurbridge

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about The Grand Mayan Acapulco

Address: Avenida Del Palmar 1121, Acapulco 39900, Mexico
Region: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: $284 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Grand Mayan Acapulco 4.5*
Number of rooms: 451
Also Known As:
Grand Mayan Acapulco Hotel Acapulco
Grand Mayan Hotel Acapulco
Acapulco Grand Mayan
Hotel Style:
#1 On the Beach Hotel in Acapulco
#2 Luxury Hotel in Acapulco
#4 Family Hotel in Acapulco
#4 Romantic Hotel in Acapulco
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Mayan Acapulco staff and other travellers.
134 questions
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Questions? Get answers from The Grand Mayan Acapulco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check for construction on floors above or below you.”
 of 5 bubbles sandra623, 22 Mar 2017 | Read review
“Not to close to the elevator,upper floor.”
 of 5 bubbles Santonina, 20 Mar 2017 | Read review
“Ask for a room with an ocean view. Fifth floor was great.”
 of 5 bubbles timcK6196MV, 20 Mar 2017 | Read review
“We had ocean view and it was fabulous with a great deck for viewing.”
 of 5 bubbles Lakemama1234, 13 Mar 2017 | Read review
“go for the ocean view room with private plunge pool on terrace”
 of 5 bubbles mcondon32, 11 Mar 2017 | Read review
5 of 5