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Secrets Huatulco Resort & Spa

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Seccion Hotelera Bahia de Conejos Lote 8, Huatulco 70989 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
15 people are viewing this hotel
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US$336
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Free cancellation until 21-10-09
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Traveller (6368)
Pool & Beach (1264)
Room & Suite (1148)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 20-07-02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-07-02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 69 hotels in Huatulco
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
The enchanting Secrets Huatulco Resort & Spa sits on the Pacific coast in Huatulco - a sustainable tourism destination recognized for its commitment to the local environment. Beautifully secluded on the Conejos Bay, guests at Secrets Huatulco are treated to divine views of golden sand beaches, stunning rock formations and sapphire waters. Exclusive Unlimited-Luxury(R) amenities start with limitless gourmet fare and top-shelf spirits, pool and beach wait service, and 24-hour room and concierge services. While 399 gorgeous suites offer daily refreshed mini-bar, spectacular views, plus a furnished balcony, terrace Jacuzzi, or swim-out pool access. Take part in daily activities and nightly entertainment, or a pampering treatment at the Secrets Spa by Pevonia. Guests can even spend a night out with the Sip, Savor & See Dining Experience at the nearby Dreams Huatulco Resort & Spa, to enjoy more fine dining and entertainment. Secrets Huatulco Resort & Spa - Enchanting. Secluded. Divine. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Game room
Airport transportation
Parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Rooftop bar
Snorkelling
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
Spanish
6431Reviews750Q+A100Room tips
Traveller rating
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Popular mentions
Stephanie S wrote a review Sep. 18
1 contribution
+1
Still here, but had to take a minute and say that this place is doing it right. Not crowded. Taking all the necessary Covid precautions while still giving people the best tropical get away experience! Highlight of our trip was getting engaged on the beach. Josue took care of everything and made sure our little moment was perfection…. For reference, I’m a nicu nurse in florida… and I recognize when someone is doing a damn good job and doing what they are supposed to be doing! He took the best pics, the food was amazing, the setup was on point, even provided bug spray after the sun went down. 10/10 recommend this guy get a raise or a promotion!! I can’t say enough. Also, the hotel is clean and comfy, housekeeping and room service are exceptional. We had a swim out room by the “fun” pool and it’s worth the extra cost. It’s huge with a second I’m suite bathroom. Foods good, drinks are better (I’ve been to other all inclusive chains w gross drinks) these guys are doing there job. And it’s gorgeous.
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Date of stay: September 2021Trip type: Travelled as a couple
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Leonard B wrote a review Sep. 14
2 contributions
We are members of Unlimited Vacation Club and the Secrets Huatulco Resort and Spa was our sixth experience with the company. This property was one that exceeded our expectations. The area is non-commercial and you are secluded from the outside surroundings by mountains and have your own little cove for the ocean front view. Grounds were beautifully landscaped and the view from the room is breathtaking. The rooms were kept very tidy on a daily basis and restocked when needed. We spend a lot of our time out and about the grounds, therefore, restocking is few and far between but when we either ate or drank what was provided in our rooms it was restocked the following day. The staff from the entertainment, pool bar, and restaurants were more than accommodating. There was one that went above and beyond her call of duty. Nathaly Ramos with the Marketplace Restaurant knew us by name on the second morning that we came down for breakfast and greeted us with that lovely smile every morning she was on duty. She even remembered our table of choice and sat us in the same spot every morning when "our spot" was available. She was extremely accommodating and was able to speak fluent english, which made the experience even more pleasurable. The entertainment staff always had something planned and were extremely entertaining! There is a sky lounge that is located on the top floor opened to the ocean breeze and was beautifully lit at night. Made it a nice and enjoyable place to relax before and after dinner. We enjoyed our experience so much, we will be visiting again in January, 2022 and will bring friends along with us. For a nice relaxing vacation, we highly recommend this vacaton property.
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Date of stay: April 2021
Value
Location
Service
Room Tip: All rooms are ocean view, so any that you select will have breathtaking views.
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Ann W wrote a review Sep. 9
1 contribution
We went for our third time with another couple for five day long weekend. Had a great time, as usual. We were impressed that the hotel limited occupancy for COVID distancing so it never felt crowded at all. There were plenty of chairs available at the pool when we needed them. The pool water was sparkling clean but some of the tiles could have used a little more attention. I think a good scrubbing would have helped. Other hotel safety protocols were in place: always wearing masks, especially indoors, hand sanitizers at every entrance, and they were constantly disinfecting all the surfaces. Guests were generally compliant and everyone just wanted to have a good time but also be safe. The hotel also offered our COVID test with fast results so that we could get back to the US without any hassle. We got the standard room which was perfect for us. It was always clean and the A/C was cold and quiet. I love the overhead shower! I believe all the rooms have a lovely ocean view. The food is always great and there are so many options. Again, because of the limited occupancy, we only needed to make a reservation for the hibachi table. Each themed restaurant has its own distinct menu and only once did I feel that the meal was just mediocre . The seafood is fresh and carefully prepared and all the meals are beautifully presented. Portions are "just right" so you don't feel stuffed. If you are still hungry, you are free to order more. I was also happy that the buffet (breakfast and lunch) is choose-your-own -- you tell the staff what you want and they hand it to you to limit surface contact of utensils by other guests. There was always a fun activity going on that one could choose to participate in: poolside ping-pong with Abraham, bingo with Israel, kayaking with Alejandro and Jaime (he even offered to do a solo tour even after doing the water volleyball game). Evening events included "minute to win it," karaoke, and casino night. The disco show was a hoot and the dancers were fabulous. A couple of times they cancelled the water aerobics, but I'm not sure why. Maybe if they held it at 10 or 11 they would get more participation than right after lunch. More than the gorgeous bay views of the blue water crashing on the rocks, and the warm Pacific breezes, what we love most about Secrets is the staff. Everyone is so friendly and genuine. They all try to remember your name and even my morning coffee order was made to perfection (espresso with a shot of almond milk!). All of the staff from the manager to the maintenance staff greet you with a warm "buenos dias." Alejandro was so friendly and energetic; Jaime and Israel were just the best; Karen went out of her way to cut up my coconut even after the machete guy had gone; Nataly always remembered us and our room numbers each morning at breakfast; Angela was so sweet and attentive with the pool drinks; the guys at the pool bar were probably the hardest-working ones of them all; Angel Luna went to the moon and back (no pun intended!) for us at our last night's dinner and treated us like royalty; Juan in housekeeping left our room spotless each morning. I had plenty of opportunities to practice my Spanish, but it certainly wasn't necessary. Most of the staff are conversant in English. Guests hail from all over the world, not just the US, so there are opportunities to meet all kinds of people. yeah...I think we'll be back!
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Date of stay: September 2021
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rhern1 wrote a review Sep. 7
El Paso, Texas2 contributions3 helpful votes
Our experience started very rocky with only buffet breakfast offered at the marketplace restaurant, after a couple of days and some sensible talks with various managers we were able to come to a compromise. Instead of buffet breakfast and or room service we actually were able to get a Chef to create some fresh made to order meals for brunch. My wife enjoyed her prepared Chilaquiles con mole by Chef Gilberto Ortiz Dominguez, he attentively listen to our needs and came out with some awesome dishes , Secrets Huatulco should be very proud of having Chef Dominguez and his crew listening to guests needs and coming up with solutions to our issues.
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Date of stay: September 2021Trip type: Travelled with family
Room Tip: Due to COVID restrictions there will be hiccups but feel free to speak up and they will listen.
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Carlos M wrote a review Sep. 6
Temecula, California3 contributions
+1
My wife and I just returned from 8 days at Secrets Huatulco  Resort & Spa. We had a Preferred Club Junior Suite Ocean Front King room. Our member services executive Abraham did an excellent job making sure our every need was met. The resort is beautiful and the grounds are luscious. We took advantage of the great spa and had a terrific massage. At the beach we felt it was our own private beach. The staff was extremely cordial and helpful. Ivonne in food services and Karen at the pools went above and beyond checking up on us. We received great service from Mardono in the Rendezvous Bar, Javier the Mezcal man, Alejandro in member services and Fernando in services. We have had a fantastic and chill vacation. Prior to Huatulco our most relaxing vacation had been Kauai Hawaii but this was definitely way more serene. I would highly recommend this resort and plan to return in February for my wife's birthday. PI liked that the Resort is only 20 minutes from the airport.
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip: I recommend the AMSTAR "3 Levels Of Huatulco" tour. Ask for Hugo, he spoke very good English,...
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PRICE RANGE
US$271 - US$604 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
secrets huatulco hotel huatulco, secrets huatulco resort and spa
LOCATION
MexicoSouthern MexicoOaxacaHuatulco
NUMBER OF ROOMS
399
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Frequently Asked Questions about Secrets Huatulco Resort & Spa
Which popular attractions are close to Secrets Huatulco Resort & Spa?
Nearby attractions include Buceo Scuba Huatulco (7.9 km), Tangolunda Bay (5.1 km), and Zona Arqueológica Bocana del Rio Copalita (1.5 km).
What are some of the property amenities at Secrets Huatulco Resort & Spa?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free breakfast.
Which room amenities are available at Secrets Huatulco Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Secrets Huatulco Resort & Spa?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Secrets Huatulco Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Secrets Huatulco Resort & Spa?
Conveniently located restaurants include Aroma, Terraza del Mar Restaurant, and Marea.
Are there opportunities to exercise at Secrets Huatulco Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Secrets Huatulco Resort & Spa have an airport shuttle?
Yes, Secrets Huatulco Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Secrets Huatulco Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Secrets Huatulco Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Secrets Huatulco Resort & Spa have any great views?
Yes, guests often enjoy the harbour view available here.