We are greeted nicely when we arrive, with welcoming drinks and chocolate strawberries. Staff are very nice and helpful.The restaurant, both at the hotel and beach club are always there to help and meet your needs.
Room is well kept and clean though it might need some maintenance…
We enjoyed our stay here very much. Decided very last-minute because the weather in Ontario was very dull and dreary. When we arrived we had a room overlooking the street. Next morning we were moved to a lovely room overlooking the pool and garden with a huge balcony where we …
We truly enjoyed our visit primarily because of the staff. Everyone was very happy and willing to do whatever they could to please.
This would not be a resort for many travellers from Canada or U.S.
We enjoy feeling that we are in Mexico and having foods which are local as oppose…
All the employees at this hotel go out of their way to make your visit one you never forget. It is a real pleasure to visit a country and feel you are in another land. Meals at the hotel and its beach club are 5 star. This hotel is a real gem.
We look forward to our 9th visit to the Hotel Castillo Huatulco in January 2019, when we will stay for a month.
As you can tell with many other reviews, the staff, many of whom have been there for a number of years, are truly outstanding both in their service, kindness and over…
"Rooms facing inside will be quieter."
"Quieter rooms are at back of hotel, overlooking the pool."
"any room will be fine!"
"2nd floor rooms had nice large patios and views of the small main street."
"Top floors facing back are quieter second floor facing street have big balconies ."