Holiday Inn Huatulco, an IHG hotel
Blvd. Benito Juarez 604 Sector A, Huatulco 70987 Mexico
Full view
View all photos(374)374
Dining (50)
Videos (1)
View prices for your travel dates
Contact accommodation for availability.
There are similar hotels available.
View allDid you already book this hotel?
Tell us so we can help you plan.
Avg. C$125 /night, 11/1 - 11/2
C$181
per night
C$143
per night
C$104
per night
Oct
Nov
Nov
Dec
Nov 1
Today
Nov 3
Nov 5
Nov 7
Nov 9
Nov 11
Nov 13
Nov 15
Nov 17
Nov 19
Nov 21
Nov 23
Nov 25
Nov 27
Nov 29
Dec 1
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
4.5
#11 of 66 hotels in HuatulcoLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
HOLIDAY INN HUATULCO is located in Blvd. Benito Juárez no. 604 to 21 minutes from the Bahias de Huatulco International Airport, 300 meters from the commercial area of Santa Cruz, as well as the main offices and shops. With the best view of the Santa Cruz marina, just 5 minutes from downtown "La Crucecita", where you can find restaurants of local and international cuisine, bars, and souvenir shops. And 5 minutes from Certified Blue Flag Beach, "Chahue" and from historic "La Entrega" Beach. For pleasure or business HOLIDAY INN HUATULCO is the ideal place to enjoy this beautiful destination where you will be able to realize diverse activities of tourism of nature and adventure.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Board games / puzzles
Car hire
Business Centre with Internet Access
Parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Vending machine
Meeting rooms
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Harbour View
Languages Spoken
English, Spanish
Location
Blvd. Benito Juarez 604 Sector A, Huatulco 70987 Mexico
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 78 out of 100
78
Huatulco Airport
11.2 km•
See all flights
Rental Cars
31 Restaurants
within 0.5 kilometers
3 Attractions
within 0.5 kilometers
327Reviews88Q+A52Room tips
Reviews
Traveller rating
- 174
- 106
- 28
- 8
- 11
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
Hotel's Favourite
What an amazing hotel. So clean, great food, excellent location, I can’t say enough about the staff. Super friendly and helpful. Our king suite was fantastic. Would highly recommend this location. Thank you so much.
Read more
Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Holiday Inn Huatulco, Propietario at Holiday Inn Huatulco, an IHG hotel
Responded Feb 23, 2023
Hi Nicolestoc. Thank you. We're happy for your visit and kindly review. We hope ho see you soon
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We just returned from two weeks at the Holiday Inn Huatulco where we purchased accommodation and breakfast only; and enjoyed dinners at multiple Huatulco restaurants -- very happy with our decision.
Pros: friendly helpful staff, clean rooms, tasty breakfasts; washer and dryer for guest use; good access to restaurants and beaches and bus service; safe area day and night; rooms have tile floors; air conditioning works well; rooms don't have a musty or moldy smell (unlike some hotels next to the ocean); hotel has an elevator and accessible rooms for folks with mobility issues.
Cons: small pool with only 12 lawn beds; TV channels have no Canadian and little English content; small selection of foods on dinner buffet; no fridges in guest rooms; service in restaurant is inconsistent (lack of training); entertainment provided on Sunday only.
This is not a resort hotel with programs and activities for children or adults so if you want the resort experience book elsewhere. Most guests we met were Canadians in the 40+ age group. Overall we were happy with the hotel and staff; however we're really glad we didn't book the all inclusive meal package. We ate only one dinner at the hotel (a la carte menu) and 2 of the 3 at our table were happy with the food. When booking we requested a room in a quiet location but were given a room facing the main thoroughfare, a noisy street. If you are a light sleeper I recommend booking a room that doesn't face the street.
Pros: friendly helpful staff, clean rooms, tasty breakfasts; washer and dryer for guest use; good access to restaurants and beaches and bus service; safe area day and night; rooms have tile floors; air conditioning works well; rooms don't have a musty or moldy smell (unlike some hotels next to the ocean); hotel has an elevator and accessible rooms for folks with mobility issues.
Cons: small pool with only 12 lawn beds; TV channels have no Canadian and little English content; small selection of foods on dinner buffet; no fridges in guest rooms; service in restaurant is inconsistent (lack of training); entertainment provided on Sunday only.
This is not a resort hotel with programs and activities for children or adults so if you want the resort experience book elsewhere. Most guests we met were Canadians in the 40+ age group. Overall we were happy with the hotel and staff; however we're really glad we didn't book the all inclusive meal package. We ate only one dinner at the hotel (a la carte menu) and 2 of the 3 at our table were happy with the food. When booking we requested a room in a quiet location but were given a room facing the main thoroughfare, a noisy street. If you are a light sleeper I recommend booking a room that doesn't face the street.
Read more
Date of stay: February 2020
Rooms
Service
Sleep Quality
Room Tip: Rooms on the sides of the building, facing the pool or ocean are quieter and more conducive to...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HiHuatulco, General Manager at Holiday Inn Huatulco, an IHG hotel
Responded Feb 25, 2020
Dear fishing5652 Thank you so much for your recent stay, and thank you review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we appreciate your comments and will share these with our team so that we can continue to improve our services. We hope you will visit us again. Sincerely PC
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were originally booked at the Skippers Canadian Club next door (via AirBNB) and were thoroughly disappointed with the state of the hotel. Rooms were NOT as AirBNB described and the host Mario was difficult to deal with so we checked out promptly. Lucky for us the Holiday Inn was right next door and we checked in for a five night stay.
The hotel rooms were cleaned each morning by super friendly staff (leaving us pillow art every day). We opted for the breakfast package and enjoyed fresh fruit, omelets, buffet, yogurt and grains each morning poolside.
The view of the marina is beautiful while you laz around the pool enjoying Pina coladas. 🇲🇽☀️🍹
We enjoyed everything about our stay with the Holiday Inn, the great staff, comfortable room and enjoyable meals. A treasure to find after a horrible beginning to our honeymoon with the first hotel location.
Thank you for a very pleasurable stay.
The hotel rooms were cleaned each morning by super friendly staff (leaving us pillow art every day). We opted for the breakfast package and enjoyed fresh fruit, omelets, buffet, yogurt and grains each morning poolside.
The view of the marina is beautiful while you laz around the pool enjoying Pina coladas. 🇲🇽☀️🍹
We enjoyed everything about our stay with the Holiday Inn, the great staff, comfortable room and enjoyable meals. A treasure to find after a horrible beginning to our honeymoon with the first hotel location.
Thank you for a very pleasurable stay.
Read more
Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: Do not stay at the Canadian Skippers Club it’s horrible….Holiday Inn is a beautiful location,...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Holiday Inn Huatulco, Propietario at Holiday Inn Huatulco, an IHG hotel
Responded Jan 31, 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stayed here for the first three weeks of August and had a very nice time. The hotel is very clean and our room was cleaned thoroughly every day, it was very reassuring to see staff in the hotel keeping everything so hygienic. Our room was on the third floor and had a beautiful view of the harbor and all the boats bobbing on the water. It was lovely to sit in the evening on the balcony and watch the sun go down. The restaurant and the staff were all excellent, we ate at other places around the hotel but our favorite place to eat was actually in the hotel restaurant, the food was delicious and the staff very kind and helpful. The pool was very relaxing and also very clean. We had a wonderful time here and would love to go back again.
Read more
Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Holiday Inn Huatulco, Propietario at Holiday Inn Huatulco, an IHG hotel
Responded Aug 31, 2021
Hola LisaFrancis24 Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We do hope to have the opportunity to welcome you back in the future. Sincerely PC General Manager I
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed at the Holiday Inn now in three different Mexican cities/towns. I enjoyed my stay at the Santa Cruz Holiday Inn at the marina, I thought the location was idea for a first timer to Huatulco. From the front desk staff to the concierge to housekeeping, all were very friendly and helpful.
My room was fantastic and I had a small balcony facing the courtyard. The bed was comfortable and the shower was decent. When I rate a hotel, it is based on four conditions, noise levels, bed comfort, shower features and cleanliness. The Santa Cruz Holiday Inn hit all areas, although, the loud closing room doors need to be equipped with soft close.
One thing that cannot be controlled is other guests, and the crying baby next door to me was a struggle to get through if not for my ear plugs, as the first night, being awoken to a crying baby for half a day is not relaxing. I had breakfast twice at the Jaguar restaurant in the Holiday Inn, both times was a good experience.
My room was fantastic and I had a small balcony facing the courtyard. The bed was comfortable and the shower was decent. When I rate a hotel, it is based on four conditions, noise levels, bed comfort, shower features and cleanliness. The Santa Cruz Holiday Inn hit all areas, although, the loud closing room doors need to be equipped with soft close.
One thing that cannot be controlled is other guests, and the crying baby next door to me was a struggle to get through if not for my ear plugs, as the first night, being awoken to a crying baby for half a day is not relaxing. I had breakfast twice at the Jaguar restaurant in the Holiday Inn, both times was a good experience.
Read more
Date of stay: December 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was very happy with my choice. The location was great. Easy walking to many, many restaurants, groceries and shopping. The room was spacious and well thought-out. There were many shelves and nooks and crannies to store your things, a table with two chairs, coffee pot, free water, etc. The room faced the busy street, but it did not keep me from sleeping. In fact, the mattress and bedding were top-shelf. Very nice. You have no chance at getting a lounge chair at the small pool, so don't even think about it. The lobby has a restaurant and bar and the service was great. For the price point, I felt it a great bargain.
Read more
Date of stay: January 2020
Value
Location
Service
Room Tip: My balcony only had one chair. You may want to check.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HiHuatulco, General Manager at Holiday Inn Huatulco, an IHG hotel
Responded Feb 25, 2020
Dear KYMary Thank you so much for your review of our hotel. We appreciate your preference. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, PC
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location of the hotel is the best part. The hotel is completely soundproofed and the cleanliness in the rooms is mediocre. If you're lucky, the food from the kitchen even comes to your room on the 3rd floor. Only Spanish is spoken well. The food is generally spicy Mexican-American. I don't think anyone should ever train with the hotel staff. Have a good holiday !!
Read more
Date of stay: February 2023
Cleanliness
Service
Sleep Quality
Room Tip: The ground floor is not as calm as the 3rd floor due to the ventilation system in the kitchen....
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Huatulco, an IHG hotel
Responded Feb 19, 2023
Hello nb970, Thank you for choosing IHG® Hotels and Resorts as your travel partner and for leaving us feedback surrounding your experience with the Holiday Inn Huatulco. We appreciate you as one of our valued guests. Providing an excellent level of hospitality and cleanliness is our topmost priority, and I am sorry for your experience during your stay with us. I have shared your comments with the hotel management and I'm confident that the necessary steps will be taken, so we can better serve you in the future. Thank you again for taking the time to provide your insights and giving me the opportunity to improve. Sincerely, Crisel V. Case Manager IHGService
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for 10 days in January 2021. It was great, right from the "welcome drink" when we were checking in to getting a taxi back to the airport on our last morning. All the staff at the hotel were so friendly and helpful. We had a room on the marine side, so we got to watch boats of all sizes coming and going. A daily routine for us was to have a late afternoon drink on our balcony and watch all the boats returning to the marina for the day. The bed was comfy, the towels good. We had breakfast included in our rate, which worked out well. Plenty to eat. We always had some fruit left over to save for a later snack. The hotel is within walking distance of the beach, shops, and several restaurants. It is a short taxi ride or about a 1/2 hour walk to La Crucecita. Due to the Covid situation, there were not a lot of people there, and sometimes we had the pool area all to ourselves. I hope we will be able to return one day and find the lounge and bar area bustling with people. Excellent value. Would recommend it.
Read more
Date of stay: January 2021
Value
Location
Service
Room Tip: I think the marina side is probably quieter than the street side.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Holiday Inn Huatulco, Propietario at Holiday Inn Huatulco, an IHG hotel
Responded Apr 1, 2021
Dear Lynsay, Thank you so much for your candid review of our hotel. We appreciate your preference. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, We value your comments and welcome the opportunity to serve you again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This Hotel is absolutely the cleanest spotless hotel that we have ever had the pleasure of staying at! It's in a great location and the staff is excellent. I would highly recommend that the hotel include a refrigerator in all rooms as it must cost more to make ice for styro foam coolers in the rooms . Breakfasts we also great.
Read more
Date of stay: February 2024Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We enjoyed our week at the Holiday Inn. We were treated so well by the young gentlemen at the desk. A small pool is a slight drawback, but really...only a first world problem!
I would encourage management to enforce the "100% smoke free" signs posted throughout hotel.
Thanks Holiday Inn!
I would encourage management to enforce the "100% smoke free" signs posted throughout hotel.
Thanks Holiday Inn!
Read more
Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HiHuatulco, Director General at Holiday Inn Huatulco, an IHG hotel
Responded Mar 30, 2020
Dear robmV1551OJ Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay and We appreciate your comments and will share these with our team so that we can continue to improve our services. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely, PC
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
That I am not sure of. You can contact the hotel ad they will let you know or if you contact IHG they can look into it for you.
Sylvie Sirois asked a question Jan 2022
Sainte-Catherine-de-Hatley, Canada37 contributions14 helpful votesHola. Hemos reservado con usted durante tres semanas. Estaremos allí del 12 de febrero de 2022 al 4 de marzo de 2022. ¿Sería posible reservarnos una habitación en el lado de la Marina, por favor? A nombre de Sylvie Sirois y Gilbert Chayer De Quebec a Canadá... Gracias por acceder a confirmar la reserva. Gracias y Buen día. 🙏😉
Sylvie Sirois asked a question Dec 2021
Sainte-Catherine-de-Hatley, Canada37 contributions14 helpful votesBonjour.Nous avons réserver une chambre chez vous du 12 Février au 4 Mars .Est ce que ça serait possible que l'ont reserve la chambre tout de suite du côté vue sur la marina. Sylvie Sirois et Gilbert Chayer.Une réponse serait appréciée. Merci bonne journée
…
"Definitely ask the concierge in advance how much your taxi ride should be to specific locations. They will report fraudulent taxi drivers."Read full review
"The ground floor is not as calm as the 3rd floor due to the ventilation system in the kitchen. Probably somewhere on the 2nd floor."Read full review
"Do not stay at the Canadian Skippers Club it’s horrible….Holiday Inn is a beautiful location, clean, bright and wonderful staff."Read full review
"Rooms on the sides of the building, facing the pool or ocean are quieter and more conducive to sleeping."Read full review
…
PRICE RANGE
C$122 - C$166 (Based on Average Rates for a Standard Room)
LOCATION
MexicoSouthern MexicoOaxacaHuatulco
NUMBER OF ROOMS
83
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingHoliday Inn Huatulco, an IHG hotel - UPDATED 2024 Prices, Reviews & Photos
Frequently Asked Questions about Holiday Inn Huatulco, an IHG hotel
Which popular attractions are close to Holiday Inn Huatulco, an IHG hotel?
Nearby attractions include MOH - Organic Market Huatulco (0.1 km), Huatulco Yate Virginia (0.07 km), and Playa Santa Cruz (0.3 km).
What are some of the property amenities at Holiday Inn Huatulco, an IHG hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Holiday Inn Huatulco, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Huatulco, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Huatulco, an IHG hotel?
Conveniently located restaurants include Rústico, Mercader, and Restaurant Ve El Mar.
Are there opportunities to exercise at Holiday Inn Huatulco, an IHG hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Huatulco, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Huatulco, an IHG hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Huatulco, an IHG hotel?
The staff speaks multiple languages, including English and Spanish.
Does Holiday Inn Huatulco, an IHG hotel have any great views?
Yes, guests often enjoy the harbour view available here.
Is Holiday Inn Huatulco, an IHG hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.