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Playa de Santiago Hotel

Traveller (38)
Room & Suite (30)
Pool & Beach (23)
  • Excellent10%
  • Very good24%
  • Average20%
  • Poor15%
  • Terrible31%
  • May 16, 2018
    “Don’t do it!!”
  • Mar. 28, 2018
    “Beautiful paradize by the Pacific”
Calle Bahia de Santiago S/N, Manzanillo 28860 Mexico See on map
Name/address in local language
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
3 Star accommodation
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Oct. 28Oct. 29
1 room, 2 adults, 0 children
Standard Room
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Reviews (41)
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1 - 5 of 20 reviews
Reviewed May 16, 2018 via mobile

Cockroaches , spiders, ugly restrooms with shower head facing the toilet and only a curtain that’s too small covering , when you shower the whole bathroom gets wet. . Thin windows , you can hear EVERYTHING outside , can’t sleep. The pool reeks. You smell...More

Thank Diana L
Response from to_etao, Gerente de ventas at Playa de Santiago HotelResponded May 17, 2018
Google Translation

Agradecemos sus comentarios y sentimos que su estancia en el hotel no haya sido del todo satisfactoria. Trataremos de resolverlos.

Reviewed March 28, 2018

It's an old hotel that for sure needs its rooms to be repaired and better bed matresses,..but everything else is excellent. You feel at home there because of the lovely, polite and very proffesional employees. We 3 and another Canadian couple were the only foreigners...More

Thank Rasec Y
Response from to_etao, Sales Manager at Playa de Santiago HotelResponded April 30, 2018

Thank you! First of all, we're delighted you decided to see for yourself what Hotel Playa de Santiago has to offer and so glad it met your expectations! We appreciate your compliments to our staff because everyone here on the Playa de Santiago team wants...More

Reviewed January 19, 2018

We booked the hotel from Booking.com. the pictures on the site were deceiving. We arrived in the evening unable to find another hotel at that time so we had to stay one night. the room was filthy. Stains all over the doors and walls. The...More

Thank Luz Maria O
Response from to_etao, Gerente de Ventas at Playa de Santiago HotelResponded January 22, 2018
Google Translation

Agradecemos sus comentarios y sentimos que su estancia en el hotel no haya sido del todo satisfactoria. Trataremos de resolverlos.

Reviewed February 27, 2017

Very clean. Needs update. Loved it. I will be coming back. The owner and clerks were very helpful. Beautiful balcony to watch the pelicans dive for fish. The owner guided us to a Marti Grasse parade that was the best I have ever seen. Dancing...More

1  Thank dianaculbertson
Response from to_etao, Gerente at Playa de Santiago HotelResponded February 28, 2017
Google Translation

Nos da mucho gusto saber que disfrutaron su estancia en el hotel y nos encantaría recibir su visita nuevamente. Valoramos...More

Reviewed April 2, 2016 via mobile

Old place but well maintained. I would go back. Good price for a 2.5 star. Food was OK for the price. People that complain just want more than they pay for and take it out on the staff. Has a great view and the staff...More

1  Thank demossbruce
Response from to_etao, Gerente de ventas at Playa de Santiago HotelResponded April 4, 2016
Google Translation

Nos es muy grato conocer su opinión y saber que tuvieron una estancia agradable en nuestro hotel, ya que nuestra...More

View more reviews
Top amenities
Room Service
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Meeting Rooms
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Outdoor pool
Price range
US$48 - US$80 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 On the Beach Hotel in Manzanillo
Room types
Suites, Family Rooms, Kitchenette, Non-Smoking Rooms
Price range
US$48 - US$80 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 On the Beach Hotel in Manzanillo
Room types
Suites, Family Rooms, Kitchenette, Non-Smoking Rooms
Traveller (38)
Room & Suite (30)
Pool & Beach (23)
Dining (4)
Family and Play Areas (5)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
Julie N
May 28, 2017|
Response from to_etao | Property representative |
It takes about 20 minutes from Hotel Playa de Santiago to old town Manzanillo. We have free Wi-Fi in all our romos. There is no disco in side o the hotel. People from all differents ages came to this hotel. There are buses... More
Google Translation
February 16, 2016|
Response from jdavenport1950 |
We would like to know about the availability at Club Santiago Manzanillo Mexico on Dec. 1/2017 to Dec. ll/2017 What types of rooms are available and the rates. Thank you in advance for your help the davenpots
Room Tips
"No elevators at this hotel - Guests are moslty Mexicans"
Mar. 28, 2018
Read review
"The first floor rooms are more convenient as it's still two flights of stairs to the beach entrance. ..."
Jan. 30, 2015
Read review
"ocean view i"
Nov. 7, 2012
Read review
"Choose a different hotel out of Playa santiago."
Jul. 1, 2012
Read review
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