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City Express Manzanillo

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City Express Manzanillo
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224 Reviews from our TripAdvisor Community

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Showing 10: English reviews
Seattle, Washington
Reviewed 2 weeks ago

Afordable, nice and clean Hotel with friendly staff. Hotel is locaed near beaches but do not have private beach. We were in ecember and it was osmetimes dangerous to swim in ocean. A lot things to do around hotell. Unfortunatelly hotell is not constructed to take full advantage of close beach and to provide sea view.

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Helpful?
Thank Zoran B
Reviewed 25 July 2016 via mobile

Stayed here because my flight got canceled and airline sent me here. Rooms are clean, very small with bare minimum stuff. Small tv, with good programming, air conditioning was noisy and turned off in the middle of the night. Walls are thin snd you can hear everything happening in the hall or contiguos rooms. I guess i expected a little...

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Thank Pedro V
Manzanillo, Mexico
Reviewed 14 July 2016

I went in to this hotel because it look really nice from the main blvd and the beach.which it was once I got to my room I wanted to have a really romantic night with my lady.but when we got in to the bed.it was really bad really noise and squeaky I had to put the mattress down to the...

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Thank marconL6792GK
Reviewed 17 May 2016 via mobile

A very modern and clean hotel. The rooms have ample size and very clean. Rooms have microwave kitchens. At 1/2 the cost of a resort hotel it is a good value and is in the middle of the shopping area of Manzanillo.

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Helpful?
Thank Kitridge F
Las Vegas, Nevada
Reviewed 2 February 2016 via mobile

Booked the hotel for two nights and upon arrival they couldn't find my reservation even though I had confirmation. Weren't helpful at all and I had to pay the "walk in" rate after waiting over 90 minutes. The next day I stayed somewhere else. Wouldn't stay there again. I have stayed at Las Hadas very friendly but my booking was...

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Helpful?
Thank chillman22
Iliana A, Guest Relations Manager at City Express Manzanillo, responded to this review

Dear Guest: Please accept my sincere apologies for the inconveniences you were put through. Thank you for taking the time to voice your concerns and sharing your valuable feedback. It is through such communication that we are given an opportunity to assess our performance, and focus on the areas that need to be addressed ensuring we provide the highest level...

Mexico City, Mexico
Reviewed 12 January 2016

My partner and I made a New Year's Eve trip to Manzanillo. I found this hotel to be a good choice, as of its balance of good price and quality, the facilities are pristine and the complementary breakfast was of good quality. Near the hotel you can find a Soriana supermarket and some small convenience stores. It is located on...

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Helpful?
Thank Sandra_V_S_C
Iliana A, Guest Relations Manager at City Express Manzanillo, responded to this review

Dear Sandra: Thank you for sharing your valuable comments with the tripadvisor community. It’s such a pleasure to have been given the opportunity to serve as you deserve at Hoteles City. It’s a delight to hear you enjoyed your stay and that our staff were on hand to assist you. At Hoteles City your needs are known and attended with...

Victoria, Canada
Reviewed 4 January 2016

We had a frustrating experience with this hotel on December 27, 2015. The hotel refused to honour a reservation made by our guide through Booking.com. They told us that "the reservation was not on their system", even though they were shown the confirmation e-mail from Booking.com. We subsequently made another reservation with Travelocity and had the same problem. Eventually we...

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Helpful?
1Thank Maurice R
Iliana A, Guest Relations Manager at City Express Manzanillo, responded to this review

Dear Maurice R: Please accept my sincere apologies for the inconveniences you were put through. Thank you for taking the time to voice your concerns and sharing your valuable feedback. It is through such communication that we are given an opportunity to assess our performance, and focus on the areas that need to be addressed ensuring we provide the highest...

Guadalajara, Mexico
Reviewed 23 November 2015

I stayed for one night at this hotel during this past weekend and as I my review title says it: It could be the ideal hotel when traveling with low budget. There are some basic reasons I consider it as a ideal: 1. The room fare includes continental breakfast. I have to say it, the menu included more than I...

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Helpful?
Thank jenocafa
marlen c, Guest Relations Manager at City Express Manzanillo, responded to this review

Dear jenocafa, Thank you for sharing your valuable comments in the tripadvisor community, It is through such communication that we are given an opportunity to evaluate our performance, and focus on the areas that need to be addressed ensuring we deliver the standard of service that our guests have come to expect from us. We look forward to your next...

Reviewed 30 August 2015 via mobile

This hotel is excellent the location, service, staff everything is great if im going to manzanillo this is the place to be i like it very much its a great hotel and everything is close and if you feel like taking a walk the blvrd is great and has many sculptures as you walk along it.

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Helpful?
Thank Sara V
marlen c, Guest Relations Manager at City Express Manzanillo, responded to this review

Dear Sara, Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon.

Dallas, Texas
Reviewed 2 April 2014

Very helpful staff they drive you to the bus depot when you wish to depart. Hotel is very clean and staff speaks English. It has a nice pool but it is not connected to the ocean. That was the only disappointing part of the trip.

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Helpful?
Thank Alicia G
Marlen C, Guest Relations Manager at City Express Manzanillo, responded to this review

Dear Alicia , Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Manzanillo did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities

Additional Information about City Express Manzanillo

Address: Boulevard Miguel de la madrid 1845 | Boulevard Miguel de la madrid 1845, Manzanillo 28218, Mexico
Region: Mexico > Pacific Coast > Colima > Manzanillo
Price Range: $54 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Express Manzanillo 3*
Number of rooms: 116
Reservation Options:
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Hotel Style:
#1 Best Value Hotel in Manzanillo
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Questions & Answers

Here's what travellers have asked, with answers from City Express Manzanillo staff and other travellers.
2 questions
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Questions? Get answers from City Express Manzanillo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room on the south side was very quiet”
 of 5 bubbles MauriceR86, 4 Jan 2016 | Read review
“Ask rooms with an AC in good conditions and also far from student or business groups.”
 of 5 bubbles jenocafa, 23 Nov 2015 | Read review
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