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13/06/2017 14/06/2017
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    Hotel Riu Emerald Bay

    Av. Sabalo-Cerritos #3404 zona costera cerritos | Nuevo Mazatlán - Sinaloa, Mazatlan 82110, Mexico
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    13/06/2017 14/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveller (3012)
          Pool & Beach (667)
          Room & Suite (645)
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          Overview
          • Excellent35%
          • Very good35%
          • Average16%
          • Poor6%
          • Terrible5%
          Travellers talk about
          “sports bar” (256 reviews)
          “jacuzzi suite” (55 reviews)
          Wifi
          Free Parking
          Breakfast included
          Beachfront
          Pool
          Restaurant
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Conference Facilities
          Dry Cleaning
          Private Balcony
          3.5 Star Hotel
          All hotel details
          Offers from Hotel Riu Emerald Bay
          Special Offer: Your first gift: 500 pts
          Hotel deals
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          El Cid Marina Beach Hotel
          2,141 reviews
          #1 of 79 hotels in Mazatlan
           
          Pueblo Bonito Emerald Bay
          2,884 reviews
          #2 of 79 hotels in Mazatlan
           
          El Cid Castilla Beach Hotel
          3,247 reviews
          #7 of 79 hotels in Mazatlan
           
          Hotel Playa Mazatlan
          1,749 reviews
          #6 of 79 hotels in Mazatlan
           
          Rooms
          Jun 13Jun 14
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (3,115)
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          Time of year
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          1 - 5 of 3,115 reviews

          Reviewed 4 days ago

          Just realized I never actually finished writing this review. I enjoyed the Riu, I am a travel agent that came with a big group and it was perfect for groups as the common areas were relatively close together and it was easy to find people....More

          Thank Allison H
          Reviewed 5 days ago

          We liked the all inclusive, but wished there was some waterfront activities and water activities that we could've done right there at the hotel. Instead we paid for excursions to experience those things, like kayaking and snorkelling...

          Thank Anita F
          Reviewed 1 week ago

          Overall, we had a good time at the Riu Emerald Bay. The grounds, restaurants and our room were all very clean. The food was just okay. The lunch buffet and limited dinner options got tiresome after day 3, but we also got a very discounted...More

          Thank AshleyV_318
          Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Emerald Bay

          Dear guest, We would like to thank you for choosing RIU Hotels and Resorts for your holidays and for taking the time to give us your constructive and valued feedback. We regret to read that you didn’t agree with our specialty restaurants booking system. Considering...More

          Reviewed 1 week ago

          Pros: We love Riu Resorts. The staff is always attentive, polite, and respectful. The resorts are always clean, the decor extremely tasteful, the surrounding gardens beautiful. The food is always good with a large selection of entrees. The Hotel Riu Emerald Bay in Mazatlan is...More

          2  Thank WEAREGONE5585
          Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Emerald Bay

          Dear guest, Thank you for choosing RIU Hotels and Resorts once again for your vacation. On the one hand, we would like to apologize that you felt disturbed by some of our other guests and the noise at our hotel. As you might already know...More

          Reviewed 1 week ago

          This was my first time to Mazatlan, after having been to Riviera Maya and Puerto Vallarta. I've stayed in various all inclusives, include 3 Riu resorts, Sandals, and Beaches before (for reference). Like all Riu resorts, the grounds are beautifully maintained, and the rooms are...More

          1  Thank Jessica N
          Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Emerald Bay

          Dear guest, Thank you for your loyalty to RIU Hotels & Resorts and for taking the time to give us your constructive and valued feedback. We are very disappointed to find that you had the impression that the hotel was crowded during your stay. It...More

          El Cid Marina Beach Hotel
          2,141 reviews
          #1 of 79 hotels in Mazatlan
           
          Pueblo Bonito Emerald Bay
          2,884 reviews
          #2 of 79 hotels in Mazatlan
           
          El Cid Castilla Beach Hotel
          3,247 reviews
          #7 of 79 hotels in Mazatlan
           
          Hotel Playa Mazatlan
          1,749 reviews
          #6 of 79 hotels in Mazatlan
           
          About
          Amenities
          • Top amenities
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Beachfront
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Hotel Amenities
          • Free Parking
          • Children Activities (Kid / Family Friendly)
          • Dry Cleaning
          • Meeting Rooms
          • Concierge
          • Banquet Room
          • Breakfast included
          • Conference Facilities
          • Laundry Service
          • Multilingual Staff
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          Details
          • Price range
          • US$136 - US$280 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #3 Top resorts Hotel in Mazatlan
          • #7 Spa Hotel in Mazatlan
          • #8 On the Beach Hotel in Mazatlan
          • #10 Romantic Hotel in Mazatlan
          • Room types
          • Suites ,
          • Family Rooms
          • Number of rooms
          • 716
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Orbitz, Hotwire, RIU Hotels and Resorts, Expedia, BookIt.com, HotelsforEveryone, Priceline, Cancelon, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Hotel Riu Emerald Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Pacific Coast >
          • Sinaloa >
          • Mazatlan
          • Also Known As
          • Riu Emerald Bay Mazatlan
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          Traveller (3012)
          Pool & Beach (667)
          Room & Suite (645)
          Dining (278)
          Hotel & Grounds (1684)
          Family and Play Areas (34)
          Bathroom (23)
          Business Centre & Event Rooms (10)
          Nearby
          Sponsored by:
          Sea Garden Mazatlan
          430 reviews
          1.84 km away
           
          Pueblo Bonito Emerald Bay
          2,884 reviews
          1.43 km away
           
          Ocean Breeze Hotel
          16 reviews
          1.85 km away
           
          Costa Bonita Condominium & Beach Resort
          74 reviews
          1.18 km away
           
          Nearby Restaurants
          Pancho's
          342 reviews
          4.66 km away
          Looney Bean Coffee Shop
          227 reviews
          .84 km away
          Mr. Lionso Playa Bruja
          882 reviews
          .69 km away
          Cilantro's
          230 reviews
          4.59 km away
          Nearby Attractions
          Deer Island (Isla de Venados)
          241 reviews
          5.77 km away
          El Cid El Moro Beach
          259 reviews
          6.07 km away
          Mazagua
          86 reviews
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          Bula
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          4.80 km away
          Questions & AnswersAsk a question
          sashanh1
          Hello are the Jacuzzi suites worthwhile if one is willing to pay the extra cost and on which floors are these located we had this type of suite at the riu palace pacific and loved it Thanks
          10 May 2017|
          Answer Show all 7 answers
          Response from JoLeen2 | Reviewed this property |
          Note.. big difference in resorts!! Not a Palace..No Room service,lots and lots of Children.. FORUM for more help,info..
          0
          Votes
          geeteeoh
          Hi, what would you like to know about this accommodation? What is the dress code in the restaurants?
          18 April 2017|
          Answer Show all 9 answers
          Response from JoLeen2 | Reviewed this property |
          No sleeveless shirts for men! Dress shirts ok.no flip flops. Buffet more casual. Must wear cover-up,shirt. No wet swim suits .
          0
          Votes
          sunlovah33
          Can anyone tell me the cost for the Duplex room and what time of year you traveled? Thanks!
          13 April 2017|
          Answer Show all 4 answers
          Response from Kevin W | Reviewed this property |
          we paid $600 extra for the week. we are here now but I so not recommend it unless you really, really need the space. they are located on main floor directly above the night club and they literally blast music till 2 am... More
          2
          Votes
          Room Tips
          "higher floors have better views, but if you are worried about elevators, lower floors make walking up..."
          Read review
          "All rooms are great and have an ocean view with balcony!"
          Read review
          "Noise from the pool and outside at night echoed up to 12th floor. Maybe higher would be better."
          Read review
          "all rms are ocean view"
          Read review
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