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To start, we typically do adults only resorts so this was really our first trip to a non-adults only resort. We were flying Sunwing and everything went very smoothly with Sunwing. We landed at 10:30 local time and were at the Riu by 11:15. Was...More
Its a lovely Hotel, because it's an all inclusive hotel, you have food 24/7 and all the alcohol you can have also 24/7 even in your room you have Tequila, vodka and I can remember what else, the food it's great
Stayed here in February 2017. The lobby is large and air conditioned which is nice on the hot days, this is also where you can get decent free wifi. Over all the property is very well kept and clean. The rooms are a bit small...More
It is a cheap low quality version of Riu. Food very repetitive and bad quality. Drinks bad quality and same taste, different color. Elevators a big problem. Shows "Riu Fun" were boring and repetitive daily. Need to reserve spots very early (7am)to be next to...More
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Emerald BayResponded 3 days ago
Thank you for taking the time to give us your feedback and for expressing your concerns.
We are committed to provide excellent quality of our products and services to our guests.
We regret to read that you have left our hotel with an...More
Excellent service in all bars, dining rooms, and maid. The pool areas were clean and activities occurred in the pm. The hotel was full of most family groups. This is not a resort for the quiet. It is a family resort with lots of young...More
US$131 - US$810 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Top resorts Hotel in Mazatlan
#7 Spa Hotel in Mazatlan
#8 On the Beach Hotel in Mazatlan
#10 Romantic Hotel in Mazatlan
Number of rooms
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