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Hotel Riu Emerald Bay

11/06/2017 12/06/2017
1 room 2 adults 0 children
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3,111 Reviews from our TripAdvisor Community

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Showing 2,229: English reviews
Ottawa, Canada
Reviewed 13 December 2013 via mobile

Riu is the most extravagant and beautiful hotel resort I have ever been to. The people are friendly, food is great, night life is fun and the pools are big. The view from our hotel room was breathtaking. It was a struggle to get a pool chair if we didn't claim them in the morning. But the beach was a...

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4Thank Jeff G
Edmonton, Canada
Reviewed 10 December 2013

My husband and I loved this resort! The staff were friendly and kept the resort very clean. The food was very good and abundant @ the buffets except the 24 hr sport bar the food was lacking. The only problem we had was that we called room service twice for more pillows & never got them. Yeah the elevators were...

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8Thank Tweety714
Calgary
Reviewed 10 December 2013 via mobile

Staff were extremely friendly and helpful. Food was great. The staff really put a lot of work into the beach bbq's. As per other reviews the coffee does suck. Ask for a cappicino with an expresso added, very good. The night shows are worth watching except for crazy night. We would definitely go back again for a winter vacation.

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5Thank Moody_mother
Chilliwack, Canada
Reviewed 9 December 2013

We have just returned from two weeks at the RIU Emerald Bay outside of Mazatlan. Of the three vacations we spent here this was the best one yet. Many of the staff that were there on our first vacation in 2010 are still there and seem to remember and appreciate our return. We also feel that the service level has...

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6Thank Sunrunner007
LA CRETE
Reviewed 9 December 2013

Just got back from Mazatlan and the Riu Emerald Bay on December 2, 2013. My husband and I went there with his two brothers, their wives, and two teenagers. My husband and I had an ocean view room on the 8th floor and the view was indeed beautiful! The room was comfortable and very clean and had lots of amenities,...

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4Thank PETER S
Gatineau, Canada
Reviewed 8 December 2013

“Loved the Riu Emerald Bay and Mazatlan is Gem to be discoved!” We went end of November/early December 2013 to take a break from every day life. We booked through Sears with Sunwing/Signature Vacations. We did our seat selection as usual, all went well. We have been on many other trips to all inclusive and Riu's, this resort is amazing,...

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8Thank tournesol_ann
Barrie, Canada
Reviewed 6 December 2013

My husband and I just got back on December 3rd, 2013 from the Riu Emerald Bay. We had such a great time. This was our first time in Mexico and I was a little nervous about the reviews i had read and the "complaints" about this hotel in particular. Of course, we got here and everything was as it should...

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6Thank Jackie H
St. Catharines, Canada
Reviewed 5 December 2013

The Emerald bay is by far one of my favorite places to go, We have traveled the last 20 years to either Mexico,Dominican Republic,Cuba,Jamaica etc etc,And the Emerald Bay for me is in the top 5 places we have gone to.Furthermore i could never figure out why there are people who are upset when there are "locals" at the resort,...

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5Thank Bert V
Bonnyville, Canada
Reviewed 1 December 2013

Had a great time staying at the Riu. The beach was beautiful and you can go for walks in either direction. We found the food to be very good at the buffets. We also ate at the restaurants down the beach a few times. Mr. Lionso's was a fun restaurant with good music, good food and good margaritas. Went for...

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9Thank Vmet23
Airdrie, Canada
Reviewed 30 November 2013

From the quick organized check in, to a beautiful room on the 17th floor, it was a great vacation. To the chronic complainers and racist bigots we know who you are!!!! You complain about the watered liquor in the bars while you can barely talk! You complain about "locals" staying at the hotel. Maybe the new highway from Durango has...

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22Thank Owscar101

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
Internet
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Breakfast included
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
* Opening summer 2009 * 12 km / 7.45 Miles from Mazatlan, overlooking the Pacific Ocean * Located on Playa Las Brujas beach * Complimentary sun loungers on the beach * 20-story main building * Surrounded by 13.500 M2 / 16.15 Sq. Yards of lush gardens * 10 km / 6.2 Miles from various shops * 12 km / 7.45 Miles from Mazatlan * 32 km / 19.87 Miles from the airport * Credit cards accepted: MasterCard, Visa ... more   less 

Additional Information about Hotel Riu Emerald Bay

Address: Av. Sabalo-Cerritos #3404 zona costera cerritos | Nuevo Mazatlán - Sinaloa, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $182 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Emerald Bay 3.5*
Number of rooms: 716
Reservation Options:
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Also Known As:
Riu Emerald Bay Mazatlan
Hotel Style:
#3 Top resorts Hotel in Mazatlan
#7 Spa Hotel in Mazatlan
#8 On the Beach Hotel in Mazatlan
#10 Romantic Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Emerald Bay staff and other travellers.
301 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Noise from the pool and outside at night echoed up to 12th floor. Maybe higher would be better.”
jessican905, 17 May 2017 | Read review
“all rms are ocean view”
M7little, 17 May 2017 | Read review
“don't be afraid to take the stairs if on a lower floor”
suomu1, 7 May 2017 | Read review
“There all the same, oceanview”
TOMAN2, 2 May 2017 | Read review
“All room are ocean view if you have a corner room you get a dbl balcony”
355sheriw, 2 May 2017 | Read review
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Prices are for 1 room, 2 adults
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