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2017-08-06 2017-08-07
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    Park Royal Mazatlan

    Avenida Sabalo-Cerritos 3110 | Marina Mazatlán, Mazatlan 82110, Mexico
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    Best prices for your stay
    2017-08-06 2017-08-07
    US$166
    US$166
    US$166
    Traveller (174)
    Room & Suite (57)
    Dining (28)
    The Palms Resort Of Mazatlan
    346 reviews
    #17 of 78 hotels in Mazatlan
     
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    Overview
    • Excellent35%
    • Very good22%
    • Average15%
    • Poor13%
    • Terrible15%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
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    The Palms Resort Of Mazatlan
    346 reviews
    #17 of 78 hotels in Mazatlan
     
    The Inn at Mazatlan
    674 reviews
    #9 of 78 hotels in Mazatlan
     
    Quality Inn Mazatlan
    59 reviews
    #28 of 78 hotels in Mazatlan
     
    Oceano Palace
    904 reviews
    #45 of 78 hotels in Mazatlan
     
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (382)
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    There are newer reviews for Park Royal Mazatlan
    See the most recent reviews

    21 - 25 of 104 reviews

    Reviewed 12 November 2016

    Staying here during a business trip for several days, I found the staff to be exceptionally friendly. Eating most meals here during my stay, the food was excellent for breakfast and dinner. The rooms were clean and the floor I was on, exceptionally quiet. Elevators...More

    1  Thank poutababy
    Response from JorgeAEscalante, Gerente at Park Royal MazatlanResponded 25 November 2016

    Dear “poutababy” We appreciate the time you took it to leave your comments which are so important to us. It is a pleasure to know that our staff made him feel at home and meet your expectations. We continue working on the elevator repair number...More

    Reviewed 25 October 2016 via mobile

    Went with a lot of friends so got into several rooms. All with cheap updates, ugly showers, and doors have a huge gap below so noise and light get in. Construction noise even people talking in the hallways. He elevators are super ugly, and there...More

    1  Thank cindyq09
    Response from JorgeAEscalante, Gerente at Park Royal MazatlanResponded 25 November 2016

    Dear “cindyq09” Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding room service, pool and shower experience. We will address these points. I assure you...More

    Reviewed 25 October 2016

    It all started since we tried to make our reservation. They did not accept credit card, they needed an actual bank deposit (cash) for at least the first night. Not sure if this was because they were in a process of changing the hotel name...More

    1  Thank unic_15
    Response from JorgeAEscalante, Gerente at Park Royal MazatlanResponded 25 November 2016

    Dear “unic_15” Thank you for taking the time to review our property. We are truly sorry for the conditions you experienced during your stay. We appreciate you bringing your concern to our attention and rest assured, your input will be shared with our management team...More

    Reviewed 17 October 2016

    we just got back from a 3 night stay at this hotel. we were here for a family wedding. the ceremony was held outdoors with the ocean as a backdrop. can't get a more picturesque place for a ceremony. after we moved indoors to the...More

    Thank Svaldez
    Response from JorgeAEscalante, General Manager at Park Royal MazatlanResponded 19 October 2016

    Dear “Svaldez” Thank you so much for favorable comments about our hotel. We work very hard to achieve the level of guest satisfaction that you express in your review, especially when our friendly staff receives a favorable mention. On the other hand, I assure you...More

    Reviewed 12 September 2016 via mobile

    The hotel is very good! The only thing is the AC doesn't go low. It works but considering humidity, I could accept it a little lower But everything else is good! Staff, food, premises, parking, security, etcMore

    Thank Mercury B
    Response from JorgeAEscalante, Gerente at Park Royal MazatlanResponded 14 September 2016

    Dear “Mercury B” Thank you so much for have been taken the time to leave your comments about your recent experience which are so important to us. It is a pleasure for us to know that our staffs have met your expectations. Once again thank...More

    The Palms Resort Of Mazatlan
    346 reviews
    #17 of 78 hotels in Mazatlan
     
    The Inn at Mazatlan
    674 reviews
    #9 of 78 hotels in Mazatlan
     
    Quality Inn Mazatlan
    59 reviews
    #28 of 78 hotels in Mazatlan
     
    Oceano Palace
    904 reviews
    #45 of 78 hotels in Mazatlan
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Concierge
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$80 - US$267 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Spa Hotel in Mazatlan
    • #27 On the Beach Hotel in Mazatlan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 90
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Hotwire, Cheap Tickets, TripOnline SA, Travelocity, HotelQuickly, Cancelon and getaroom.com so you can book your Park Royal Mazatlan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Sinaloa >
    • Mazatlan
    • Also Known As
    • Crowne Plaza Mazatlan Hotel Mazatlan
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    Traveller (174)
    Room & Suite (57)
    Dining (28)
    Pool & Beach (25)
    Hotel & Grounds (162)
    Business Centre & Event Rooms (5)
    Bathroom (4)
    Family and Play Areas (3)
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    Ask a question
    Questions & Answers
    KenandJoylene M
    9 February 2017|
    Answer
    Response from TxBrazo | Reviewed this property |
    All rooms have an ocean view. Ours didn't have a mini fridge. Don't know about the others.
    1
    Vote
    RobertVOET
    14 February 2016|
    AnswerShow all 2 answers
    Response from Hernan P | Reviewed this property |
    Not sure....sorry
    0
    Votes
    Room Tips
    "Every room has an ocean view, so I doubt one room is better than another."
    Read review
    "Book elsewhere."
    Read review
    "They will change rooms if you are persistent."
    Read review
    "One morning they were fixing something in another room and it was noise. But the rest of the time it was OK."
    Read review
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