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Hotel Playa Mazatlan

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Hotel Playa Mazatlan
Hotel Playa Mazatlan
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1,713 Reviews from our TripAdvisor Community

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Showing 763: English reviews
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San Jose, California
Reviewed 4 days ago NEW

Me and my hubby needed a much needed break from Silicon Valley intenseness, and we needed to get out abroad. Later we found this hotel in Mazatlan it has a private beach with seating were you can be serve drinks and snacks. It was relaxing all the way.

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Helpful?
Thank nan502101
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (nan502101) WE are thrilled to hear of your experience and look forward to the opportunity of hosting you again in the near future, please feel free to contact me direct if I can be of service to you. Best wishes, LT VIENT

Vermillion, South Dakota
Reviewed 4 days ago NEWvia mobile

This resort exceeded my expectations. Great for families! LOTS to do; great pools and amazing beach. Food was above average. Italian restaurant amazing!! New rock pool and spa is beautiful! Drinks can be improved. Would return!!

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Helpful?
Thank khealey19ca
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (khealey19ca) Thank you for taking the time to post such kind comments about our property, facilities, amenities and service, I am glad to hear that we exceed your expectations, I hope we will have the opportunity to be of service again to you in the near future, please do not hesitate to contact me direct. Best wishes...

Calgary
Reviewed 1 week ago

So sometimes when you find something amazing, you want to keep it just for yourself. However, some secrets just cant't be kept! This Hotel is an amazing place. My family stayed her in March 2017 and had one of the best vacations of our lives! We stayed in a family suite. It was large and spacious and had the much...

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Helpful?
Thank Charming41
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest We feel honored as much as motivated for your positive comments. Thanks a lot for sharing LTVient

Fremont, California
Reviewed 1 week ago

We went to Hotel Playa Mazatlan again. Its a wonderful hotel with nice ocean views. There are multiple swimming pools. There is also lots of seating by the ocean. The restaurants are good. We liked the buffet lunch. Service at the hotel is good. We were there busy Easter week but still had a wonderful time. We also like it...

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Helpful?
Thank mini
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (mini) Thank you for taking the time to post your comments, we are glad to hear that you where able to enjoy your stay and many of the sights and sounds of the holiday. We will look forward to hosting you again in the near future, please do not hesitate to contact me direct if I can...

Calgary, Canada
Reviewed 2 weeks ago

We had a great time at the Playa Mazatlan. We were there for 1 week partially over Spring break with our two boys aged 6 & 8. The hotel is grounds are massive but easy to get around. There are 5 pools with 3 areas geared at young children, you move around throughout the day and still find a place...

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Helpful?
1Thank Melanie M
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (Melanie M) WE are glad to hear that you enjoyed the facility and amenities, and are sorry to hear that the packaging and inclusions where not correctly explained to you upon purchase, please note that all of the scheduling for our packages both "check in and check out" times are all posted. I apologize if these impacted...

Reviewed 2 weeks ago via mobile

Loved Everything about this hotel. Service was impeccable. Everyone is willing to go above and beyond for your care and comfort. Food was amazing. Clean, Clean, Clean. The entertainment was incredible. Especially the Mariachi.

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Helpful?
Thank Danielle B
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest Thansk a lot, we are always happy to be of service. LTVient

Oxnard, California
Reviewed 3 weeks ago

Beach front hotel with ocean view rooms, great looking pools and in the center of town. My first experience sleeping on cheap plastic covered mattresses and polyester sheets, there are multiple murky pools which seems inviting until you smell the odd scent of old wet rag scent off your skin. We thought ok, our last night in Mazatlan, let's splurge...

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Helpful?
1Thank Gabby615
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (Gabby615) We appreciate you taking the time to post your comments and would love to see the "truthful pictures" mentioned, as none of the afore mentioned comments are traditional to our property and if any issues were evident I would like to make sure that they are resolved, as per the rates paid, please note that these...

Denver
Reviewed 3 weeks ago

We spent 7 days at the hotel and we were in the all inclusive package. After vacationing here for the past 18 years it was nice to see the many new additions that were made. We enjoyed the all inclusive at the main restaurant as well as Roberto's, the pool side snack shack, and beach palapas. The room was spacious...

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Helpful?
1Thank micasasucasa
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (micasasucasa) We are touched by your words, and honored by your travel loyalty, thank you for staying with us. I am glad that you enjoyed some of the upgrades and new amenities, I promise we will continue adding and building new experiences for you to live every time you visit. Please do not hesitate to contact me...

Minneapolis, Minnesota, United States
Reviewed 3 weeks ago

We spent 7 nights at the end of February with the all-inclusive option. #1. This resort is kept clean. You will see a constant effort by many hotel workers to make sure everything is clean and in it's place. From the room, to the restaurants to the common areas, the resort makes every effort possible to keep it clean. Even...

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Helpful?
Thank Gary R
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (Gary R) We are thrilled to hear of your experience and all around review, of the property, our amenities, services and the sight and sounds that Mazatlan has to offer. We will review your notes with the management team in the hopes of being abel to exceed all of your expectations during yur next visit. Please feel...

A TripAdvisor Member
1 review
Reviewed 3 weeks ago via mobile

Just got back from 1 week all inclusive with Sunwing. Travel just myself and 5 year old daughter. Had a great time. Great location. Easy walk to beach, stores and restaurants. Easy taxi ride to day trips, plaza marchado, marchado, El Faro, and Isla de Los Piedras. Hotel offers 1 free day trip to Isla Piedras. It was full when...

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Helpful?
Thank A TripAdvisor Member
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest, We are thrilled to hear of your experience and thankful of your recommendation, I am glad that we were able to meet your expectations and help in creating a memorable experience with your daughter. I hope that in the near future we have the opportunity to receive you again and host your stay. Please let me know...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Playa Mazatlan

Address: Avenida Playa Gaviotas 202 | Zona Dorada, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $118 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Playa Mazatlan 3*
Number of rooms: 404
Reservation Options:
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Also Known As:
Playa Hotel Mazatlan
Mazatlan Playa Hotel
Hotel Mazatlan Mexico Playa
Playa Mazatlan Hotel
Hotel Style:
#2 Business Hotel in Mazatlan
#4 Spa Hotel in Mazatlan
#4 On the Beach Hotel in Mazatlan
#6 Family Hotel in Mazatlan
#6 Romantic Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Playa Mazatlan staff and other travellers.
97 questions
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Questions? Get answers from Hotel Playa Mazatlan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No-smoking room with a view of the ocean”
nan502101, 25 Apr 2017 | Read review
“Double check that the hotel is going to provide the same room that the online description is advertising”
Charming41, 22 Apr 2017 | Read review
“Go to El Ranchero green resort.”
Gabby615, 8 Apr 2017 | Read review
“Ocean View and away from the buffet - night club area.”
4GaryR, 5 Apr 2017 | Read review
“Heard beach view was noisy but don,t know”
suekennington, 31 Mar 2017 | Read review
5 of 5