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Hotel Playa Mazatlan

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Hotel Playa Mazatlan
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1,595 Reviews from our TripAdvisor Community

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Showing 698: English reviews
Portland, Oregon
Reviewed 27 February 2012

My husband and I just returned from a vacation in Mazatlan. We stayed for four days in the fifth-floor Villa Hermosa room at the Hotel Playa Mazatlan, and it was fabulous! The room was quite big, with a comfy king size bed, a mini-kitchen, a bathroom with shower that had a window looking onto the ocean, and best of all...

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Helpful?
1Thank zippyland
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (zippyland) Thank you so much for your incredible comments about our facility, location and staff; I will personally pass on your message to Elizabeth (concierge) as well, as I know she will be flattered to hear that she was mentioned on Trip advisor. As a member of the family of owners and executive management staff I am...

Sylvan Lake, Canada
Reviewed 26 February 2012

We have stayed with Playa Mazatlan Hotel 3 years in a row. We have always had a great time. CLEAN...the hotel is always clean, neat and they are always upgrading. Staff is attentive. We like the beach walk. Food is very good. Yes, it was quieter this year...that is too bad as we find Mazatlan safe, affordable and a great...

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Helpful?
Thank Robert S
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (Robert S), Please allow me to begin by thanking you for your time and consideratio in making this comment; it is of utmost importance for us at the Hotel to learn from the postings of our guest, and when we get the opoprtunity to receive such great comments it is always flatering. As a local I am...

Rancho Mirage, California
Reviewed 19 February 2012

This is by far the best hotel I've ever stayed at. I am finally getting around to a review after 11 trips to this hotel. My wife and I were married at this hotel in December 2009 the hotel made everything so simple for our wedding we stayed in a junior suite which was 1 of the renovated rooms at...

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Helpful?
3Thank mobius74
Calgary
Reviewed 18 February 2012

After staying at the Playa Mazatlan 30 yrs ago we decided to return for our 45th anniversary.We were not disappointed. The hotel is not the run of the mill big box. It is full of mexican flavor, large enough to feel spacious but small enough so you don,t have to walk miles to get to the beach or pool or...

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Helpful?
Thank Carole Y
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (CaroleY), Thank you so much for your continued loyalty to our Hotel and for taking the time to write such a positive comment, it's these kinds of comments that keep me coming back to TripAdvisor every day. I actually think I might have seen you guys dancing up a storm in your balcony, as I recall seeing...

British Columbia
Reviewed 13 February 2012

We were very impressed by the Playa Mazatlan. It is an authentic hotel with a distinct character, rather than a generic big box on the beach. The scale and layout were intimate despite the number of rooms. Yet the hotel itself felt spacious. The staff were attentive and friendly but not interferingly so. The location was ideal- a wide clean...

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Helpful?
1Thank freyastark
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (Freyastark), I want to thank you for taking the time to write a comment about the resort on Tripadvisor. As a member of the Family of owners and Operations manager for the Hotel I take pride in hearing such positive comments about the facility and its staff, I am sure my father and grandmother who have designed...

Silverdale, Washington
Reviewed 11 February 2012

We are looking forward to are next trip to the Playa in the spring as we go every year.I have just read some of the previous reviews especially the one stating it is a Bare bones hotel..We don't agree! We stay there because the Hotel to us is on the best beach around the area, Staff is helpful, food is...

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Helpful?
Thank claudia096
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (claudia096), Thank you for posting such a positive comment about the Hotel and taking the time to read everything that is out there, your loyalty is much appreciated and as a member of the Family of owners and Operations Manager for the resort I am always touched when our repetitive clients stand up for their opinions. I...

Minneapolis, Minnesota
Reviewed 7 February 2012

Hello, We, as a family, have been traveling to Mazatlan for over 10-12 years and have always stayed at the Hotel Playa Mazatlan. Over the years, less and less travelers are going to Mazatlan and the hotel/town is becoming relatively quiet. I never would have thought the hotel would be so empty as it was in this last trip we...

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Helpful?
1Thank Cynthia B
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear values guest (Cynthia B), I would like to begin by thanking you for taking the time to post a comment on Tripadvisor, the opinions of our guest are what has helped both us find areas of opportunity as well as help our potential guest make educated decisions about where to stay. In regards to your posting concerns, I would...

Blaine, Minnesota
Reviewed 6 February 2012

We have been to the Hotel Playa Mazatlan 18 times in 15 years. I just returned from this year's trip. Sometimes, like this year, I come down with a girlfriend, while my husband stays home in the cold. I cannot begin to stress how safe you feel, even a couple of "old ladies" like us. i was a little saddened...

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Helpful?
Thank Lisa M
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (Lisa M), I am so glad to hear that the Playa still continues to be home for you, and I am flattered that you would not come if it were not for the Hotel, at this point you are pretty much part of the Playa Family and it is always nice to have you ladies visit. I...

British Columbia, Canada
Reviewed 31 January 2012

We've had several enjoyable trips to Mazatlan and always stay at Hotel Playa Mazatlan. The moment we arrived, the front staff recognized us and welcomed us as returning old friends...Hola Celia. As usual, the hardworking chambermaids did a great job of preparing our room on a daily basis...thank you, girls ! The waiters and waitresses in the dining room are...

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Helpful?
Thank harryW51
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear values guest (hairyW51) Thank you so much for your continued loyalty and for taking the time to reach out with such positive feedback, I will personally mention this email to the staff, and I am sure it will make them feel just as proud as it did me. We look forward to having you next year. Best Wishes, LT...

Philadelphia, Pennsylvania
Reviewed 31 January 2012

When I asked my parents, who live in Mazatlan during the winter, for the “best hotels in Mazatlan” my Dad recommended Hotel Playa Mazatlan as “probably the best overall experience. Great location (Golden Zone for convenient shopping). Good food at very good prices. Return rate is over 80%. Fourth generation owners.” So, I booked three rooms, including one for my...

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Helpful?
1Thank Allimarcin
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (Allimarcin) I would like to begin by thanking you for taking the time to post a positive comment about your stay and our Hotel; I would as well reach out and thank your parents of behalf of myself and the other owners and management staff, as it is word of mouth that continues to help us grow...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Playa Mazatlan

Address: Avenida Playa Gaviotas 202 | Zona Dorada, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $96 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Playa Mazatlan 3*
Number of rooms: 404
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity and Hotels.com so you can book your Hotel Playa Mazatlan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Playa Hotel Mazatlan
Mazatlan Playa Hotel
Hotel Mazatlan Mexico Playa
Playa Mazatlan Hotel
Hotel Style:
#2 Business Hotel in Mazatlan
#3 Spa Hotel in Mazatlan
#3 On the Beach Hotel in Mazatlan
#5 Best Value Hotel in Mazatlan
#6 Romantic Hotel in Mazatlan
#6 Family Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Playa Mazatlan staff and other travellers.
71 questions
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Questions? Get answers from Hotel Playa Mazatlan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms are quieter than others. State your preference when checking in.”
 of 5 bubbles 80uteg, 5 Dec 2016 | Read review
“I don't think there is a quiet room anywhere but they all have something special about them - overlooking the beach, by the kid's pool, Etc.”
 of 5 bubbles pat555too, 26 Nov 2016 | Read review
“North tower is quieter. Ocean view is great. Get an upgraded room.”
 of 5 bubbles izzydito, 6 Nov 2016 | Read review
“Rooms on North side quieter”
 of 5 bubbles geraldk263, 2 Nov 2016 | Read review
“The boutique rooms are worth every penny.”
 of 5 bubbles gtcoupe65, 7 Oct 2016 | Read review
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