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Pueblo Bonito Mazatlan

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Pueblo Bonito Mazatlan
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1,390 Reviews from our TripAdvisor Community

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Showing 792: English reviews
Edmonton, Canada
Reviewed 3 days ago NEW

Large spacious one bedroom condo with a view of the ocean and the pool area. Bedroom had 2 double beds - space a little more limited, but still good. Kitchen fairly well equipped - basics - good sized fridge, microwave, 2 burner stove top, coffee maker, toaster, and blender. Not much counter space. Everything is well maintained. Did grocery shopping...

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Helpful?
Thank DancingDivaJudy
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this review

Dear guest. Thank you very much for your wonderful review to Pueblo Bonito Mazatlan. It’s our pleasure to read that you were pleased with our facilities and services. Iam elated to know that you receive the attention you deserve. We appreciate the opportunity and to be part of your vacation and hope to welcome you in a near future to...

West Central Illinois
Reviewed 1 week ago

We had a wonderful vacation at PB. The resort is very clean with a very happy and friendly staff. Yes, you do have to "sign" for every meal, which was a small hassle, but a good reminder to tip the staff for their hard work. We had a 5th floor room directly overlooking the smaller pool which I felt had...

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Helpful?
1Thank Nancy M
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this review

Dear Nancy. Thank you very much for your beautiful comments to Pueblo Bonito Resort. We are happy because you enjoyed your stay in our hotel, as we achieved our goal of providing you a nice experience. We thank you again for your kind words to our facilities and we look forward to have the opportunity of hosting you in the...

Milwaukie, Oregon
Reviewed 1 week ago

Great location. The service staff is excellent and friendly. The hotel itself is in need of updating (some things not working). The beach is excellent there. We had great weather and met some interesting people.

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Helpful?
Thank Xuzer
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this review

Dear Xuzer. Thank you very much for your nice review and staying with us at Pueblo Bonito Resort. It’s our pleasure to read that you were pleased with our facilities and services. Iam elated to know that you receive the attention you deserve. We appreciate the opportunity and to be part of your vacation and hope to welcome you in...

Kingman, AZ
Reviewed 2 weeks ago

The location is just perfect for me, not crowded, and the beach area was perfect. I could not buy better weather than the week I had stayed there between December 23rd and December 28th. OK, this is Mexico, and things are done a little differently here, but I have traveled to Mexico quite a bit, and the towel rules and...

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Helpful?
1Thank Jim_Bond_007
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this review

Dear Jim. Thank you very much for your awesome review to Pueblo Bonito Resorts We love it, when we receive reviews like yours! Not only does it offer a personal perspective to share with others but it also allows us an opportunity to take note of the details of where we are succeeding and what needs improvement. We are happy...

Olympia, Washington
Reviewed 2 weeks ago via mobile

Loved the location, the hotel itself is due for updating, particularly the rooms. The service was excellent. Love the shuttle service between hotels, we spent a couple evenings at Emerald Bay for dinner. Everyone in Mazatlan is friendly!

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Helpful?
1Thank wlmccann
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this review

Dear valued guest. Thank you very much for your kind review. We appreciate for taking the time to share your experience. We feel honored that you found in Pueblo Bonito Resort the perfect place to enjoy with your lovely ones. We are so excited to welcome you back to this your home. Kind Regards.

Minneapolis, Minnesota
Reviewed 3 weeks ago

We just returned from a 6-day stay at this resort. Overall this resort is trying to be world-class but is hampered by poor administration and policies. The resort is clean with well-maintained outdoor spaces and nice landscaping. It has a great beach and the palapa's make for a great experience (be sure to get one by 7:30 or they'll be...

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Helpful?
1Thank MandWS-MN
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this review

Dear Valued Guest. Thank you very much for taking your valuable time to share your experience at Pueblo Bonito Resort. We are proud to know you found the resort clean with well-maintained outdoor spaces and nice landscaping. unfortunately other areas did not similarly meet your expectations. We would like to apologize for not properly attending to your needs. And would...

Brewster, New York
Reviewed 3 weeks ago

It looks impressive at first, but doesn't hold up to close scrutiny. The rooms are spacious, but a tad shabby. When I tried to take a bath black flakes came out of the spigot. One important aspect is that it is really geared for time share owners who get everything at 50% off. SOOO if you are just a hotel...

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Helpful?
Thank Cynhoff
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this review

Dear Cynhoff. Thank you for taking the time to share your experience at Pueblo Bonito Resort. Your comments will help us on continue to strive for further greatness we truly value and appreciate them. We would like to apologize for not properly attending to your needs. And would love to serve you again and we hope to get opportunity in...

Calabasas, California
Reviewed 4 weeks ago via mobile

I travel a lot for both business and pleasure, and I believe I've never had better service anywhere. I'm at the airport, headed home after 1 week at this great resort, wishing I could stay forever and feeling incredibly proud to be Mexican. This is a relatively old hotel and you can tell in the dated furniture and decor, however...

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Helpful?
2Thank MICHELE S
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this review

Dear Michelle. Thank you very much for taking the time and effort to share your fabulous experiences at Pueblo Bonito Resort. What a beautiful comment you have for us. our staff will be very proud with your kind words. all of us are very happy to know you and your family had a pleasent stay and enjoyed our facilities and...

Cheney, Washington
Reviewed 4 weeks ago

We just returned from two weeks. The thing we love most is the staff. They are like family. Outstanding one and all. Cindy at entertainment, Oscars, Sergio, Antonio, and those who served us, Ana who seated us everymorning for breakfast and got my to go cofee, Vicky and the others in the spa.....I left out a lot but want to...

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Helpful?
Thank Chris_201415
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this review

Dear Chris. Thank you very much for your wonderful review to Pueblo Bonito Resort. We are very glad to read about your kind review and charming words about the facilities, especially to know that you enjoyed the service provided by our staff and Activities team. Each guest comment is without a doubt an opportunity to all the team members, as...

Meridian, Idaho
Reviewed 4 weeks ago via mobile

Though we regularly visit Mazatlan, this was our first stay at Pueblo Bonito Mazatlan (note--this is not the much grander and fairly secluded Pueblo Bonito Emerald Bay). The rooms were spacious, but becoming quite thread bare. Beds were comfortable, but the sofas were atrocious. The breakfast buffet was very reasonably priced and quite exceptional. Road noise was an issue in...

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Helpful?
Thank roadtripsters2015
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this review

Dear Valued Guest. Thank you very much for your friendly review and staying with us at Pueblo Bonito Resort. We appreciate the opportunity to host you on your first visit to our property. It’s our pleasure to read that you were pleased with our facilities and services. Iam elated to know that you receive the attention you deserve. We all...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Escape for an unforgettable getaway to Mazatlán's exciting Golden Zone, where new discoveries abound in this idyllic 400-year-old city. Authentic Mexican style unites with modern amenities at this Mazatlan resort. Each suite at the Pueblo Bonito Mazatlán comes with an ocean view and amenities to meet your every expectation. Availably activities include sport fishing, golf, tennis, or any number of nearby beach and water activities. ... more   less 

Additional Information about Pueblo Bonito Mazatlan

Address: Avenida Camaron Sabalo 2121 | Sinola, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $203 - $494 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pueblo Bonito Mazatlan 3.5*
Number of rooms: 247
Reservation Options:
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Also Known As:
Pueblo Bonito Mazatlan Hotel Mazatlan
Hotel Style:
#2 Family Hotel in Mazatlan
#4 Business Hotel in Mazatlan
#4 Romantic Hotel in Mazatlan
#7 On the Beach Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from Pueblo Bonito Mazatlan staff and other travellers.
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Questions? Get answers from Pueblo Bonito Mazatlan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was at the end of the Inn in room 2017 and it was nice a quite!”
 of 5 bubbles Jim_Bond_007, 6 Jan 2017 | Read review
“The long walk is worth it for the best ocean view.”
 of 5 bubbles Chris_201415, 22 Dec 2016 | Read review
“Try to get one with a patio facing large pool”
 of 5 bubbles RealisticReporter, 25 Nov 2016 | Read review
“Only accept a room on the third floor or higher, all other rooms have no view due to landscaping.”
 of 5 bubbles kellycK905DC, 14 Nov 2016 | Read review
“All romos have a great view of the Beach and Pool area”
 of 5 bubbles jmdavis12016, 9 Nov 2016 | Read review
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