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Oceano Palace Beach Hotel

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Traveller (479)
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Panoramas (30)
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Traveller (479)
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Panoramas (30)
Room & Suite (143)
Overview
Avenida Camaron Sabalo S/n Sabalo Country Club, Mazatlan 82103 Mexico See on map
Name/address in local language
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star accommodation
Reviews (1,380)
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387 results
Traveller rating
112
88
76
58
53
Traveller type
Time of year
LanguageEnglish
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112
88
76
58
53
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All reviews hotel is excellent beautiful view of the ocean great vacation stone island oceana oxxo waiters felipe blast blender margaritas housekeeper
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1 - 5 of 387 reviews
Reviewed 2 weeks ago via mobile

Dirty, dirty, dirty!!!! I am not sure when the last time they cleaned the room that we were in. There was hair and mystery stains through out the room. The air conditioning didn’t work nor did the safe. The showers water pressure was non existent....More

1  Thank Samantha M
Response from Abril J, Asistente de Gerencia General at Oceano Palace Beach HotelResponded 1 week ago

Dear Samantha M, We are sorry about the inconveniences that happened upon during your stay, for us is really important to know our opportunity areas to take the necessary measures in order to provide you an excellent service. We understand how disappointing this is, especially...More

Reviewed 3 weeks ago via mobile

I saw the reviews and they sounded pretty good but I was disappointed with it. If it was renovated in 2014 they must have missed our room because even my 6 year old said it looked old! I stood at the bar and the bartender...More

1  Thank Rocky0712
Response from Abril J, Asistente de Gerencia General at Oceano Palace Beach HotelResponded 3 weeks ago

Dear Rocky0712, Thank you for taking the time to review your recent experience with us. We are sorry about the inconveniences that happened upon during your stay, for us is really important to know our opportunity areas to take the necessary measures in order to...More

Reviewed 4 weeks ago via mobile

The rooms are large so theres a lot of space for your things, the staff are nice and helpful, and they have a mini bar at the pool which i liked. I spend my mornings at the hotel’s gym, Julio is quite nice and a...More

2  Thank carlos4795martinez
Response from Abril J, Asistente de Gerencia General at Oceano Palace Beach HotelResponded 3 weeks ago

Dear carlos4795martinez, We appreciate that you have taken the time to share with us your kind comments about your recent stay. It is a pleasure to know that you enjoyed the attention in general. Your comments are important to us, as they allow us to...More

Reviewed September 28, 2018 via mobile

I had a pleasant time great hospitality, excellent service, room and boarding was at great expectations..the aquatic area was spectacular, and great view of the ocean. And all the family activities was fun by the group of animación uziel Cabrera. Uziel has great customer service...More

Thank Porfirio V
Response from Abril J, Asistente de Gerencia General at Oceano Palace Beach HotelResponded October 2, 2018

Dear Porfirio V, We are pleased to know that we met your expectations and that you took a very good impression. Our job is to offer a first class service with the highest standards. I assure you that on your return we will be even...More

Reviewed July 28, 2018 via mobile

This hotel has provided good service as they were very hospitable especially in the pool. They also have fun activities for all ages in the pool section we played the bingo and loteria games con Maria Jose. The rooms are basic we were never in...More

Thank ckpjlove
Response from Abril J, Asistente de Gerencia General at Oceano Palace Beach HotelResponded August 2, 2018

Dear ckpjlove, We appreciate that you have taken the time to share with us your kind comments about your recent stay. It is a pleasure to know that you enjoyed the attention in general. We hope to have the honor of welcoming you and updating...More

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About
Description
Oceano Palace is a locally owned beach front property with 255 rooms. It features great amenities such as a heated pool, Jacuzzi, a fully equipped gym, large pool area, and great dinning! We offer 4 themed shows per More week and daily pool activities. Our signature restaurant La Terraza offers buffet and à la carte options for our all-inclusive clients. In addition, not part of our all-inclusive, Roxy restaurant has delicious steaks and pizzas and Grand Central fresh sushi. For European plan guests there are plenty of dinning options nearby. Great for families and active guests who want to be entertained and have fun. Our location couldn’t be better: ocean front with spectacular views of the Pacific and Birds Island. Right on the Golden Zone of Mazatlan. New! Our all-inclusive guests will receive dinning vouchers to specialty restaurants at Oceano and at our other 3 properties. Oceano was fully renovated in 2014 so is looking better than ever! Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Room Service
Restaurant
Beachfront
Free Internet
Bar/Lounge
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Wheelchair Access
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Style
Best Value
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Best Value
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
255
Price range
US$48 - US$147 (Based on Average Rates for a Standard Room)
Also Known As
Oceano Palace Hotel Mazatlan
,
Oceano Palace Mazatlan
Location
Mexico > Pacific Coast > Sinaloa > Mazatlan
Hotel class
Hotel Style
Best Value
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
255
Price range
US$48 - US$147 (Based on Average Rates for a Standard Room)
Also Known As
Oceano Palace Hotel Mazatlan
,
Oceano Palace Mazatlan
Location
Mexico > Pacific Coast > Sinaloa > Mazatlan
Photos
Traveller (479)
Pool & Beach (187)
Room & Suite (143)
Dining (69)
Amenities (13)
Business Centre & Event Rooms (4)
Nearby
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Questions & Answers
Ask a question
Rick B
October 8, 2018|
AnswerShow all 2 answers
Response from Abril J | Property representative |
Dear Rick B, The beach is very nice it has a low tide, is quiet and clean. The access is easy, we have stairs. Regards, Abril Jiménez General Manager Assistant Hoteles Palace
0
Votes
Google Translation
dottie h
August 16, 2018|
AnswerShow all 3 answers
Response from Abril J | Property representative |
Dear 22Dsquared, In response to your questions, yes we do have elevators. Our beach is nice and very safe. And the rooms have showers. It will be our pleasure to serve you and we hope to having you here. Sincerely, Abril... More
0
Votes
Google Translation
izzydito
May 27, 2018|
Answer
Response from AnaMariaV563 | Property representative |
No, no se puede hacer el cargo de su consumo del restaurant a su habitacion si ud. ya lo habia pagado en efectivo.
0
Votes
Google Translation
Room Tips
"from view beach"
jmata722
Jun. 26, 2018
Read review
"Get an ocean view room. There is a loud bar across the street on the street side"
nebeny
May 29, 2018
Read review
"We were in room 304"
throbmcsweety
Apr. 5, 2018
Read review
"Oceanside is best. Streetside will be very noisy"
Williz
Mar. 11, 2018
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