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The Palms Resort Of Mazatlan

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Traveller (333)
Room & Suite (176)
Pool & Beach (167)
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Overview
  • Excellent39%
  • Very good37%
  • Average15%
  • Poor5%
  • Terrible4%
Travellers talk about
“ocean view”(32 reviews)
“infinity pool”(12 reviews)
“swim up bar”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Beachfront
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (378)
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Traveller rating
107
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107
91
22
11
13
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All reviewsocean viewinfinity poolswim up barfat fishoutdoor restaurantgolden zonetortilla soupnice pooleach morningmini fridgespring breaknice resortbeach areaseafoodpesosbalconyarturo
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161 - 165 of 244 reviews
Reviewed February 23, 2009

Initially I had concerns about the "hard beds" which others had referred to. We normally sleep on pillow tops at home and I thought I'd be tossing and turning but that just wasn't so. Yes, they are firm mattresses but I slept like a baby....More

1  Thank 2fiftysomethings
Reviewed February 18, 2009

Hotel was very clean, staff was wonderful, very helpful. Location was close to shopping and lots of places to eat. View from room, fantastic...Infinity Pool was a very nice touch, you could look out from the pool onto the beach

1  Thank warmupwinter
Reviewed February 11, 2009

The Holiday Inn Sunspress is truly a hotel to experience! The rooms are incredibly clean, large, and we would recommend that you upgrade (or select) oceanview with a balcony. The grounds lead you immediately to the sandy beach and surf. The pools are clear, clean...More

4  Thank JaneF22
Reviewed February 3, 2009

We stayed at the Holiday Inn and loved every minute of it. This was our 2nd trip to Mazatlan, the first time we stayed at Pueblo Bonito Emerald Bay and were put off by the timeshare hassle as well as the unfriendly staff. The Holiday...More

1  Thank twinnie61
Reviewed February 2, 2009

Hotel is in a super location with friendly staff, nice rooms, good food and priced right. Nobody bothered you for timeshares like many other resorts in the area. Would stay here again!!! Only complaint are the hard beds.....

1  Thank TEA27
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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Room Service
Free High Speed Internet (WiFi)
Beachfront
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Room Service
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Things to do
Pool
Restaurant
Outdoor pool
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
US$63 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Mazatlan
#13 Romantic Hotel in Mazatlan
#13 On the Beach Hotel in Mazatlan
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$63 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Mazatlan
#13 Romantic Hotel in Mazatlan
#13 On the Beach Hotel in Mazatlan
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (333)
Room & Suite (176)
Pool & Beach (167)
Dining (55)
Amenities (11)
Questions & Answers
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GmaCathy
January 29, 2018|
Answer
Response from mrpozo121 | Reviewed this property |
They say yes but I prefer to walk across the street and go to Oxxo and purchase a gallon of water. The gallon of water is very cheap there and they have all the necessity you may need on a quick run to the store.
1
Vote
Carla T
July 22, 2017|
AnswerShow all 2 answers
Response from sadie12350 | Reviewed this property |
We never used the plan however we did eat at the restaurants. The hotel has an inside restaurant that serves breakfast/brunch, a pool side restaurant that serves lunch and dinner, and a coffee bar. All are very reasonably... More
0
Votes
buceriassally
March 13, 2017|
Answer
Response from kindereit | Property representative |
Yes
0
Votes
Room Tips
"Rooms facing the main street are extremely noisy"
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"The street side would be quieter than our ocean view was...."
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"Ocean side for sure."
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"Beach view balcony awards beautiful views"
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