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    Luna Palace Hotel / Suites

    Av. Camaron Sabalo s/n, Mazatlan 82100, Mexico
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    2017-12-24 2017-12-25
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     3 people are viewing this hotel
    US$356
    US$131
    SAVE US$225
    US$356
    US$131
    Traveller (194)
    Room & Suite (96)
    Pool & Beach (87)
    Overview
    • Excellent52%
    • Very good24%
    • Average11%
    • Poor4%
    • Terrible9%
    Travellers talk about
    “pool area” (18 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Kitchenette
    Concierge
    Wheelchair Access
    Business Centre
    Laundry Service
    Self-Serve Laundry
    Babysitting
    Private Balcony
    3.0 Star Hotel
    All hotel details
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    Rooms
    Dec 24Dec 25
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (517)
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    201 - 205 of 255 reviews

    Reviewed 18 June 2006

    We were also booked at Oceano, and didn't learn they were closed until after we arrived. We booked through cheaptickets, and I was pretty mad about the conditions when we saw Oceano. They had transferred our reservations to Luna Palace, which was MUCH nicer anyway....More

    20  Thank dragonlady420
    A TripAdvisor Member
    California
    110
    Reviewed 4 June 2006

    We were booked at Oceano Palace and when we arrived that hotel, under the same owner as the Luna Palace, was closed and unreported to any travel agency. The customer service at Luna Palace was the worst that I had ever recieved. Before I even...More

    10  Thank A TripAdvisor Member
    A TripAdvisor Member
    Seattle, WA
    15
    Reviewed 28 May 2006

    We actually booked Oceano Palace, but since they are having construction over there we were moved to Luna Palace. When we got in our room, i was amazed of the size of our bedroom. It's big with kitchen and a safe box. To use the...More

    5  Thank A TripAdvisor Member
    Reviewed 19 April 2006

    We had an excellent room at the Luna Palace, a suite, actually, with two double beds, two singles and two bathrooms. The food at the Luna Palace was poor to fair and if you didn't get there at the time the meal started...often there was...More

    7  Thank mpcrozier
    A TripAdvisor Member
    Torreon Coah
    17
    Reviewed 17 April 2006

    We were in luna palace for one week and we really enjoy it. The staff did their best and even more to help us, we had some problems with our bathroom it was almost midnight and we had it fixed at that time. I dont...More

    7  Thank A TripAdvisor Member
    Pueblo Bonito Mazatlan
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    3,812 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Concierge
    • Multilingual Staff
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$70 - US$279 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Mazatlan
    • #5 Top resorts Hotel in Mazatlan
    • #8 Romantic Hotel in Mazatlan
    • #12 On the Beach Hotel in Mazatlan
    • #12 Family Hotel in Mazatlan
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 71
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, BookIt.com, Expedia, Booking.com, Hotels.com, Hotwire, Travelocity, Cancelon, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Luna Palace Hotel / Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Sinaloa >
    • Mazatlan
    • Also Known As
    • Luna Palace Resort All Inclusive ,
    • Luna Palace Mazatlan
    Add Photo Photos
    Traveller (194)
    Room & Suite (96)
    Pool & Beach (87)
    Dining (31)
    Hotel & Grounds (131)
    Bathroom (2)
    Business Centre & Event Rooms (2)
    Family and Play Areas (1)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 80 hotels in Mazatlan
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    Ask a question
    Questions & Answers
    Eileen G
    10 October 2017|
    AnswerShow all 3 answers
    Response from Alex B | Reviewed this property |
    Yes you can walk along the beach in front of the hotel. The hotel also provides chairs. At the time we were there which was in The summmer yes you could swim in the water
    0
    Votes
    classic_creators
    22 July 2017|
    AnswerShow all 2 answers
    Response from MazfanPuyallup | Reviewed this property |
    I know this is far after you asked but we stay for a month every year and have had NO success in getting a quote from the hotel directly. When you call, never anyone that speaks English, sent numerous emails and they never... More
    1
    Vote
    Room Tips
    "All rooms are ocean view...just don't go there on weekends or ask whether private parties are planned..."
    Read review
    "We had a one bedroom facing the ocean, Room 7001 and then a junior suite also facing the ocean 7007. Would..."
    Read review
    "All rooms have ocean views. I think there are eight floors. I was on the seventh, and the views were nice."
    Read review
    "Every room has a view."
    Read review
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