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We were also booked at Oceano, and didn't learn they were closed until after we arrived. We booked through cheaptickets, and I was pretty mad about the conditions when we saw Oceano. They had transferred our reservations to Luna Palace, which was MUCH nicer anyway....More
We were booked at Oceano Palace and when we arrived that hotel, under the same owner as the Luna Palace, was closed and unreported to any travel agency. The customer service at Luna Palace was the worst that I had ever recieved. Before I even...More
We actually booked Oceano Palace, but since they are having construction over there we were moved to Luna Palace. When we got in our room, i was amazed of the size of our bedroom. It's big with kitchen and a safe box. To use the...More
We had an excellent room at the Luna Palace, a suite, actually, with two double beds, two singles and two bathrooms. The food at the Luna Palace was poor to fair and if you didn't get there at the time the meal started...often there was...More
We were in luna palace for one week and we really enjoy it. The staff did their best and even more to help us, we had some problems with our bathroom it was almost midnight and we had it fixed at that time. I dont...More
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Free High Speed Internet ( WiFi )
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Things to do
US$70 - US$279 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Business Hotel in Mazatlan
#5 Top resorts Hotel in Mazatlan
#8 Romantic Hotel in Mazatlan
#12 On the Beach Hotel in Mazatlan
#12 Family Hotel in Mazatlan
Non-Smoking Rooms ,
Number of rooms
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Response from MazfanPuyallup | Reviewed this property |
I know this is far after you asked but we stay for a month every year and have had NO success in getting a quote from the hotel directly. When you call, never anyone that speaks English, sent numerous emails and they never... More
I know this is far after you asked but we stay for a month every year and have had NO success in getting a quote from the hotel directly. When you call, never anyone that speaks English, sent numerous emails and they never reply, tried Facebook and they won’t reply so we just book through a travel site.
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"All rooms are ocean view...just don't go there on weekends or ask whether private parties are planned..."