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Luna Palace Hotel / Suites

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#13 of 80 Hotels in Mazatlan
Certificate of Excellence
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1 room 2 adults 0 children
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Luna Palace Hotel \/ Suites
Luna Palace Hotel / Suites
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492 Reviews from our TripAdvisor Community

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There are newer reviews for Luna Palace Hotel / Suites
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Showing 236: English reviews
A TripAdvisor Member
Bainbridge Island, WA
1 review
6 helpful votes
Reviewed 28 July 2005

We booked a room at the Luna Palace in July. The air conditioning did not work upon arrival. After repeated promises of it will be fixed in an hour, we fell asleep in the heat. By late morning the next day the A/C still did not work. So we moved to anther hotel. The refrigerator did not work, it was...

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6Thank A TripAdvisor Member
A TripAdvisor Member
Washington
1 review
16 helpful votes
Reviewed 28 February 2005

My husband and I just got back from Mazatlan on Feb. 27th. we were staying at the El Cid hotel which was so overcrowded, not personable at all, and terrible food too. We were looking at several places towards the marina to purhase and felt those were so far away from everything. We fell in love with Luna Palace, so...

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16Thank A TripAdvisor Member
Victoria, British Columbia, Canada
Reviewed 21 January 2005

Being optimistic after reading some reviews, this was the only place we were apparently able to reserve for Christmas Day 2005 to Jan.1st. We got there and thought, Right on, its big enough for my husband & I and 3 adult children. It was an older place you could tell but it seemed fine. We dropped all of our things,...

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7Thank Marc P
St. Paul, MN, USA
Reviewed 19 January 2005

My Fiance and I stayed at the Luna Palace 1/3 through 1/11/2005 and loved it. The view of the beach and deer island is stunning. All rooms are ocean view. The hotel is a little further north from the golden zone where there are more partiers and beach vendors. While I don't believe there is anywhere along the beach to...

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22Thank Ahandiman
A TripAdvisor Member
salt lake city, UT
1 review
7 helpful votes
Reviewed 16 September 2004

I am from Mexico City and I'd never been to Mazatlan, so I was very excited to spend some days at the Luna Palace. From day one things went wrong, the personnel was so inefficient upon our arrival. The pool restrooms were dirty at all times and very noisy music shows at the pool. Let me tell you this story;...

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7Thank A TripAdvisor Member
A TripAdvisor Member
Tulsa, OK
1 review
7 helpful votes
Reviewed 29 August 2004

This place was terrible! We read the reviews before going and I was scared, but the reviews only confirmed my fears. They hardly changed the sheets. The staff hardly understand English and the room smelled like mildew. We had a family of like ten staying the the room next to us and their children would be playing outside the balcony...

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7Thank A TripAdvisor Member
A TripAdvisor Member
Edgewood, British Columbia
1 review
4 helpful votes
Reviewed 29 May 2004

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4Thank A TripAdvisor Member
A TripAdvisor Member
Fallon NV
1 review
3 helpful votes
Reviewed 18 May 2004

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3Thank A TripAdvisor Member
A TripAdvisor Member
bc, canada
1 review
9 helpful votes
Reviewed 27 January 2004

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9Thank A TripAdvisor Member
A TripAdvisor Member
Maple Ridge B.C. Canada
1 review
6 helpful votes
Reviewed 23 January 2004

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6Thank A TripAdvisor Member

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Luna Palace has a reputation of excellence in service and a home-away-from-home atmosphere. Luna Palace favourite among short and long stay travellers, as it offers fully equipped kitchenettes in every suite, as well as a beach front restaurant with a la Carte service. Our 71 suites are newly renovated, and all have a private balcony with an ocean view which offers a great opportunity to share quality time with your family or on your business. Location: Golden Zone of Mazatlan 30 minutes from airport, 15 minutes from downtown, 10 from aquarium, and 10 to golf courses ... more   less 

Additional Information about Luna Palace Hotel / Suites

Address: Av. Camaron Sabalo s/n, Mazatlan 82100, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $92 - $935 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Luna Palace Hotel / Suites 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Luna Palace Resort All Inclusive
Luna Palace Mazatlan
Hotel Style:
#3 Business Hotel in Mazatlan
#5 Top resorts Hotel in Mazatlan
#8 Romantic Hotel in Mazatlan
#10 On the Beach Hotel in Mazatlan
#12 Family Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from Luna Palace Hotel / Suites staff and other travellers.
15 questions
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Glencoe, Minnesota
Saskatoon, Canada
1 month ago
victoria bc
6 months ago
st paul
1 month ago

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Questions? Get answers from Luna Palace Hotel / Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Northwest side, room #'s ending in 002/3, is quieter, away from the restaurant & pool.”
 of 5 bubbles janetamprickk, 29 Dec 2016 | Read review
“Upper floors are quieter”
 of 5 bubbles MinneapolisPeeker, 3 Dec 2016 | Read review
“Ask for any rooms 02, they are on the end so only one neighbour, so less smoke, less loud music.”
 of 5 bubbles garyj616, 11 Nov 2016 | Read review
“Corner suites are large and Sunny”
 of 5 bubbles johnevath, 26 Jul 2016 | Read review
“If you are traveling with a wheelchair book either an end suite, or an accessible room.”
 of 5 bubbles SaraL662, 29 Apr 2016 | Read review
5 of 5